Technological up-gradation and innovation in the Telecom & IT market has accelerated dramatically and it now encompasses a more diverse universe of players than ever before. In the current market environment to cope with competition, incumbent Telcos ....see more
The report on “Vendor Comparison in Customer Self-Service Software” based on the MnM DIVE methodology, covers the comprehensive study of the key vendors offering solutions for customer self-service software. The report will help stakeholders to analyze detailed information regarding their competitors on the basis of their product offering and business strategy. The report analyses major players that offer customer self-service solutions and outlines the findings and analysis on how well each customer self-service software vendor performs within our criteria.
Disaster Recovery as a Service (DRaaS) is the replication of data on virtual servers to ensure business continuity in the event of manmade or natural disasters, mainly facilitated by the system integrators and Managed Service Providers (MSPs). Disaster can occur in many ways, such as communication failure, power outage, downtime, data loss, fire, flood, hurricane, hardware failure, software bug, security breach, and service disruption.
Identity and Access Management (IAM) is a business security framework that manages digital identities scattered both inside and outside the enterprises. IAM solutions manage the access to information and applications across enterprises by undertaking security and risks considerations. These solutions facilitate enterprises to create, store, delete, and maintain user identities and their related access permissions, automatically. Thus, it enables individuals to access the right resources at the right time.
In the business world today, the volume of data is increasing at a tremendous pace considering the rise in adoption of IoT devices and appliances. Companies are using various data sources related to IoT such as sensors, mobile devices, Radio-Frequency Identification (RFID), and Global Positioning System (GPS) to collect intelligence on events as soon as they occur. Traditional business analytics platforms cannot keep pace with such a dynamic data, which is higher in volume and variety. IoT Analytics helps companies in manipulating real-time business events and dynamic data, analyzing them, reacting as and when they occur, and making IoT and its raw data even more useful for the companies in coming up with the most strategic goals.
The privileged identity management market size is expected to grow from USD 922.0 Million in 2016 to USD 3,792.5 Million by 2021, at a Compound Annual Growth Rate (CAGR) of 32.7%. The report aims at estimating the market size and future growth potential of privileged identity management across different segments, such as solutions, services, installation types, deployment modes, organization size, verticals, and regions. The base year for the study is 2015 and the market size is considered to be 2016 to 2021.
The energy cloud market is expected to grow from USD 5.12 Billion in 2016 to USD 15.18 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 24.3% during the forecast period. The demand for the energy cloud market is driven by factors, such as rising aging infrastructure and grid security concerns. The growing need for enterprises to have Customer Relationship Management (CRM) is fueling the growth of the cloud energy market, globally.
The performance analytics market is estimated to grow from USD 1.10 Billion in 2016 to USD 2.59 Billion by 2021, at a high Compound Annual Growth Rate (CAGR) of 18.7% during the forecast period. Simple to utilize and integrated business applications of performance analytics software will propel the growth of the performance analytics market. Major driver of the performance analytics market is rising prevalence of metrics-driven business performance assessment. The report provides detailed insights into the global performance analytics market, which is segmented by component, application, analytic type, organization size, deployment model, industry vertical, business function, and region.
The IoT testing market size is estimated to grow from USD 302.9 Million in 2016 to USD 1,378.5 Million by 2021, at a Compound Annual Growth Rate (CAGR) of 35.4%. The major forces driving the IoT testing market include the growing need for Internet Protocol (IP) testing of the increasing number of IoT devices and applications. Moreover, the need for shift left testing of IoT applications and the rising importance of DevOps are also some of the factors which are driving the market.
Cognitive impairment can occur in early childhood or late adulthood. There are various reasons for it, which can be reversible or irreversible. Early causes may include malnutrition, prenatal drug exposure, genetic syndromes, and chromosome abnormalities. The brain retains its neuroplasticity till late adulthood; therefore, there has been a growing demand for cognitive assessment and training. MarketsandMarkets predicts the global cognitive assessment and training in healthcare market to grow from USD 962.0 Million in 2016 to USD 4,127.2 Million by 2021, at a Compound Annual Growth Rate (CAGR) of 33.8%. The year 2015 has been considered as the base year, while the forecast period is 2016–2021.
MarketsandMarkets forecasts the connected logistics market size to grow from USD 10.04 Billion in 2016 to USD 40.30 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 32.7%. The connected logistics solutions and services offer proactive and real-time monitoring of supply chain activities for logistics and warehouse players. They help end-users to have comprehensive control over various tasks in the supply chain ecosystem. The security solution is growing rapidly, due to the increasing adoption of Internet of Things (IoT) logistics solutions and growing security concerns.
The Function as a Service (FaaS) market is expected to grow from USD 1.88 Billion in 2016 to USD 7.72 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 32.7% during the forecast period. The major drivers of this market include agility & scalability, maturity of hosted services, and shift from DevOps to serverless computing.
The Internet of Things (IoT) managed services market size is expected to grow from USD 21.85 Billion in 2016 to USD 79.60 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 29.5% during the period 2016–2021. The major driver for the increase in the demand for IoT managed services market is the growing momentum of managed cloud services, the as industry is shifting from traditional hosting to cloud hosting. Managed Service Providers (MSPs) offer the organizations the desired level of performance and effectiveness and it aids them to planning of the financial budget.
The cloud Supply Chain Management (SCM) market is expected to grow from USD 3.26 Billion in 2016 to USD 8.07 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 19.8% during the forecast period. The demand for cloud SCM is driven by factors, such as increasing awareness about cloud SCM among enterprises globally and reduced costs of ownership.
The workplace transformation market size is estimated to grow from USD 8.02 Billion in 2016 to USD 18.06 Billion by 2021, at a CAGR of 17.6% from 2016 to 2021. Increasing trend in the adoption of new technologies such as Bring Your Own Device (BYOD) and enterprise mobility by organizations, changing nature of workplace, and processes supported by organizational restructuring and reorganizing, reduction in operational expenditures and changing demographic factors are some of driving forces in the digital workplace transformation services market.
The top 10 cloud technologies market is expected to grow at a significant rate during the forecast period. The growth of this market is propelled by the growing demand of organizations for agile, scalable, cost efficient computing; rising need of standards for interoperability between cloud services and existing systems; and increasing number of digital services and their applications. This report categorizes the top 10 cloud technologies market on the basis of solutions, services, applications, industry verticals, and regions.
The top 10 connected/smart industries market size is expected to grow at a significant rate during the forecast period. The major growth drivers of the top 10 connected/smart industries market include the emergence of cloud platform, need for enhanced operational efficiency, decreasing cost of industrial hardware and networking component, government regulations, and increasing infrastructural development initiatives such as intelligent transportation, smart cities, and smart highways.
The smart grid security market size is expected to grow from USD 4.29 Billion in 2016 to USD 7.00 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 10.3% during the forecast period. The major growth drivers of the smart grid security market include the global development of smart grids and increased sophistication of cyber-attacks.
The deception technology market size is expected to grow from USD 1.04 Billion in 2016 to USD 2.09 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 15.1% during the forecast period. The major growth drivers of the deception technology market include rise in Advanced Persistent Threats (APTs) and zero-day attacks, need of effective solution for early detection of attackers by enterprises, and rise in adoption of Bring Your Own Device (BYOD) & Internet of Things (IoT) trend within enterprises.
The top 10 telecom technologies market is expected to grow at a significant rate during the forecast period 2016–2021. The growth of this market is being propelled by the rapid adoption of smartphones and tablets across the globe. The scope of this report covers the top telecom technologies market on the basis of different segments such as solutions, components, applications, services, verticals, regions, and others.
The top 10 Software-Defined Everything (SDx) and networking technologies market is expected to grow at a significant rate during the forecast period. The growth of this market is propelled by the advent of Internet of Things (IoT) & proliferation of massive amount of data through connected devices, increasing focus on competitive insights, need for increased business agility & scalability, and growing volume & variety of business data across industry verticals.
The top 10 analytics technologies market is expected to grow at a significant rate during the forecast period. The growth of this market is propelled by the advent of IoT and proliferation of massive amounts of data through connected devices, increasing focus on competitive insights, need for increased business agility and scalability, and growing volume and variety of business data across industry verticals. This report categorizes the top 10 analytics technologies market on the basis of software, service, data type, business function, application, industry vertical, and region.
The Top 10 security technologies market is expected to grow at a significant rate during the forecast period. The growth of this market is being propelled by the increasing security breaches and cyber incidents. The scope of this report covers the top 10 security technologies market on the basis of diverse segments such as solution, services, vertical, and region.
MarketsandMarkets forecasts the customer self-service (CSS) software market size to grow from USD 4.33 Billion in 2016 to USD 9.38 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 16.7%. Enhancing the customer service through self-service tools empowers companies to increase customer satisfaction and loyalty, and increasing availability of various customer service touch points are the major driving factors for the growth of this market.
The Subscriber Data Management (SDM) market is expected to grow from USD 1.97 Billion in 2016 to USD 4.44 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 17.6% during the forecast period. The growing subscriber demand for Long-Term Evolution (LTE) & Voice over LTE (VoLTE), movement of telcos towards Network Function Virtualization (NFV), increasing need to reduce Operational Expenditure (OpEx), and enabling cross-network consolidation has led to the increased demand for SDM solutions.
The EMEA IoT market is projected to grow from USD 53.88 Billion in 2016 to USD 211.92 Billion by 2021, at a CAGR of 31.5% from 2016 to 2021. The market is projected to grow significantly, owing to the increasing number of smartphone users, rise in smart city projects, and availability of high speed network connections. Major telecom operators in the EMEA region collaborated with global IoT market players to offer IoT solutions and services to their existing client base. Some of the key players in the IoT market include IBM Corporation (U.S.), Microsoft Corporation (U.S.), Cisco Systems, Inc. (U.S.), Amazon Web Services (U.S.), SAP SE (Germany), and General Electric (U.S.).
The connected enterprise market is estimated to grow from USD 102.60 Billion in 2016 to USD 400.87 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 31.3% during the forecast period. The base year considered for the study is 2015 and the forecast period is from 2016 to 2021. The connected enterprise industry is likely to be impacted by some disruptive technologies such as digital healthcare technology, streaming, and data analytics.
MarketsandMarkets forecasts the neural network software market size to grow from USD 7.17 Billion in 2016 to USD 22.55 Billion by 2021, at an estimated Compound Annual Growth Rate (CAGR) of 33.2%. Major factors contributing to the growth of the neural network software market are increasing amount of spatial data and rising demand for predictive solutions.
The change and configuration management market is expected to grow from USD 1.21 Billion in 2016 to USD 2.04 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 11.0%. Factors such as the increasing demand for agile systems driven by the emergence of digital technologies and possibilities which can be realized by combining the DevOps approach with configuration management tools are driving the change and configuration management market.
The workflow management system market is expected to grow from USD 3.51 Billion in 2016 to USD 9.87 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 23.0% during the forecast period. The increased focus on streamlining business processes, achieving cost efficiency through workflow management, and increased access to information is driving the workflow management system market across all regions.
The mobile Business Intelligence (BI) market is estimated to grow from USD 4.08 Billion in 2016 to USD 11.13 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 22.2%. The major forces driving the mobile BI market are increasing Bring Your Own Device (BYOD) trend, rise of Mobile Enterprise Application Platform (MEAP), growing popularity of Representational State Transfer Application Programming Interface (REST APIs), proliferation of in-memory computing, and rapid advancement of mobile device features.
The information security consulting market size is expected to grow from USD 16.12 Billion in 2016 to USD 26.15 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 10.2% during the forecast period. The major growth drivers of the information security consulting market include the increased network complexities due to third-party applications deployment and mergers & acquisitions across globe.
The Endpoint Detection and Response Market size is estimated to grow from USD 749.0 million in 2016 to USD 2,285.4 Million by 2021, at an estimated Compound Annual Growth Rate (CAGR) of 25.0%. The Endpoint Detection and Response solutions and services help to offer protection on endpoints from advanced threats such as malware, ransomware, and Advanced Persistent Threats (APTs).
The telecom cloud billing market size is expected to grow from USD 2.49 Billion in 2016 to USD 8.22 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 27.0% from 2016 to 2021. The telecom billing solutions include a wide array of activities ranging from the process of usage tracking for voice and data, aggregating, levying charges upon respective tariffs, generating invoices to the customers, enabling the customer relationship management through the various cloud based solutions on public, private, or hybrid cloud by the vendor (Operations Support Systems/Business Support System (OSS/BSS) provider) for various Mobile Network Operators (MNOs) all enabled by multi-tenancy.
The ransomware protection market size is expected to grow from USD 8.16 Billion in 2016 to USD 17.36 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 16.3% during the forecast period. The base year considered for the study is 2015 and the market size is calculated from 2016 to 2021.
The in-memory database market is estimated to grow from USD 2.72 Billion in 2016 to USD 6.58 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 19.3%. Faster data processing, falling RAM prices, and massive amount of data being generated from various industries are the key driving forces of in-memory database market.
MarketsandMarkets forecasts the cloud Content Delivery Network (CDN) market size to grow from USD 1.81 Billion in 2016 to USD 6.23 Billion by 2021, at an estimated Compound Annual Growth Rate (CAGR) of 28.0%. Major factors contributing to the growth of the cloud CDN market are growing rich media file contents, video content, increasing use of connected and smart devices, and proliferation of rich media over social sites.
The Insights-as-a-Service market size is expected to grow from USD 1.16 Billion in 2016 to USD 3.33 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 23.5% during the forecast period. The major drivers of this market include the need for improved customer satisfaction and operational performance.
The operational analytics market size is expected to grow from USD 4.65 Billion in 2016 to USD 10.93 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 18.6% during the forecast period. The major growth drivers of the operational analytics market include data explosion due to emergence of IoT-enabled devices, increasing need for process & operations optimization & control, adoption of advanced data management strategies, and increasing focus on market & competitive intelligence.
The crowd analytics market size is expected to grow from 385.1 Million in 2016 to 1,142.5 Million by 2021, at a Compound Annual Growth Rate (CAGR) of 24.3% during the forecast period. The major growth drivers of the crowd analytics market include the need to install new and advanced surveillance systems and the growing need for business intelligence solutions.
The data prep market is estimated to grow from USD 1.46 Billion in 2016 to USD 3.93 Billion by 2021, at a high Compound Annual Growth Rate (CAGR) of 25.2% during the forecast period. Data prep makes use of tools such as data curation, data cataloging, data quality, data ingestion, and data governance to create consistent data of high quality, by eliminating low quality and incorrect data which would hamper the efficient functioning of processes like analytics and data mining.
The Narrowband IoT (NB-IoT) Enterprise Application Market MarketsandMarkets expects the global NB-IoT market size to grow from USD 320.5 Million in 2017 to USD 8221.3 Million by 2022, at a Compound Annual Growth Rate (CAGR) of 91.3% from 2017 to 2022.. The market does not have any base year or historical year, but has an estimated year as 2017 and forecast year as 2022.
MarketsandMarkets estimates the mobile enterprise application market size to grow from USD 48.24 Billion in 2016 to USD 98.03 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 15.24% from 2016 to 2021. Increase in smartphone penetration, enhancement in connectivity & productivity of both employees and organizations, growing demand for real-time information capture, and organizations’ continued focus to make their business processes mobile-ready due to increase in mobile workforce are some of the driving forces in the mobile enterprise application market.
The IT in real estate market is projected to grow from USD 5.03 Billion in 2016 to USD 8.91 Billion by 2021, at a CAGR of 12.1% during the forecast period. Growth in this market is mainly attributed to the increasing demand for smart technological solutions in the real estate sector to cater to varied preferences of customers, popularity of asset & property management solutions, increasing demand for enterprise applications to manage projects, and growing need to manage data and ensure security of sensitive information.
The enterprise synthetic application monitoring market size is estimated to grow from USD 919.2 Million in 2016 to USD 2,109.7 Million by 2021, at a Compound Annual Growth Rate (CAGR) of 18.1%. The major forces driving this market are the growing need for for monitoring and management of numerous complicated applications, rising need for DevOps, and assurance of meeting the Service Level Agreements (SLA’s) .
The business process management (BPM) in real estate market is estimated to grow from USD 429.1 Million in 2016 to USD 1,298.0 Million by 2021, at a high CAGR of 24.8% during the forecast period. Growth of the BPM in real estate market can be attributed to the increasing adoption of BPM solutions by real estate companies. BPM solutions are implemented to automate business processes and enhance operational efficiency. Furthermore, over the past decade, the advent of new technologies has radically transformed the way organizations engage with customers.
The High Performance Data Analytics (HPDA) market is estimated to grow from USD 25.71 Billion in 2016 to USD 78.26 Billion by 2021, at a high Compound Annual Growth Rate (CAGR) of 24.9% during the forecast period. The proliferation of open source frameworks (Hadoop) for big data analytics and the ability of powerful High Performance Computing (HPC) systems to process data at higher resolutions are the drivers that propel the growth of the HPDA market
The Machine Learning as a Service (MLaaS) market size is estimated to grow from USD 613.4 Million in 2016 to USD 3,755.0 Million by 2021, at a Compound Annual Growth Rate (CAGR) of 43.7% from 2016 to 2021. The main driving factors for the growth of the market are adoption of cloud-based technologies and advancements in technologies.
The self-service Business Intelligence (BI) market size is expected to grow from USD 3.61 Billion in 2016 to USD 7.31 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 15.2% during the forecast period. The major growth drivers of the self-service BI market include ease of use for non-technical staff, increasing need for in-depth competitive insights, and expanding volume of business data.
The security orchestration market size is expected to grow from USD 826.1 Million in 2016 to USD 1682.4 Million by 2021, at a Compound Annual Growth Rate (CAGR) of 15.3% during the forecast period. The major growth drivers of the security orchestration market include the rise in security breaches & incidents, rapid deployment & development of cloud based solutions, and growth in the BYOD trend affecting Small and Medium Enterprises (SMEs).
Workspace-as-a-Service (WaaS) is a blend of unified managed services delivered to enhance and automate the delivery of applications and data across multiple personalized devices without threatening the security of the data or the device itself. Furthermore, increase in proliferation of portable devices in enterprise and dependency of enterprise class applications is driving the need for deployment of workspace solutions in an enterprise. WaaS is influential in ensuring seamless transfer of data and persona-centric applications across heterogeneous devices located at geographically diverse locations.