IT Operations Analytics Market

IT Operations Analytics Market by Component (Solutions and Services), Solution (Log Management, Network and Security Management, Anomaly Detection), Service, Deployment Mode, Organization Size, End User, and Region - Global Forecast to 2025

Report Code: TC 4054 Sep, 2020, by marketsandmarkets.com

[335 Pages Report] The global IT Operations Analytics (ITOA) market size is expected to grow from USD 9.3 billion in 2020 to USD 45.1 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 37.2% during the forecast period. The proliferation of huge amount of IT operations data and increasing focus on adoption of cloud-based ITOA solutions is also expected to drive the market growth. However, frequent changes in IT operations and limited investments by the organization to upgrade the prevailing IT system is one of the factors hindering the market growth.

IT Operations Analytics Market

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COVID-19 impact on the global IT Operations Analytics market

In a short period, the COVID-19 outbreak has affected markets and customer behavior and is making a substantial impact on economies and societies. With offices, educational institutions, and manufacturing facilities shutting down for an indefinite period; major sports and events being postponed; and work-from-home and social distancing policies in effect, businesses are increasingly looking for technologies to help them sail through these difficult times. The COVID-19 pandemic is impacting businesses across the globe. Considering the contagiousness of the COVID-19, the focus is high on remotely monitoring the affected patients. Physical assistance is taking a toll as there are increasing cases of doctors getting infected with the pandemic despite proper protection and care. The Philippines Medical Association reported the death of at least nine doctors from the COVID-19. In a similar line, the Italian Doctors Association stated that in March 2020, at least 50 doctors lost their lives treating COVID-19. It is, therefore, essential to minimize physical assistance and encourage telehealth.

The COVID-19 pandemic is impacting global supply chains and logistics as the lockdown has been imposed geographically, and the continuity of operations for a majority of industries is adversely impacted. The sectors facing the most considerable drawbacks are the retail and food industries. Although essential items are exempted from the lockdown, their availability has been impacted due to the lack of manpower to work on production lines, supply chains, and transportation.

In addition, IoT hardware and sensors are mostly supplied from China as a result of their low costs, but due to COVID-19 majority of countries have cut-off all their imports. This is due to the fear of the further spread of the virus. With a decline in the supply of sensors and connectivity hardware, the growth of IoT will also witness a major hit. Further, many countries will have to reduce their reliance on China and will have to look toward other countries. This will again lead to a rise in the price of IoT hardware. Due to the COVID-19, there will be an increase of at least 15-20% in the price of IoT hardware. This further, will have a marginal impact on the developing regions where IoT adoption was mostly taking place due to the decline in the price of IoT sensors and hardware.

Market Dynamics

Driver: Proliferation of huge amounts of IT operations data

With the rapidly changing IT industry and increased complexity of IT environments, a huge amount of operational data is generated. Earlier, enterprises used to rely on traditional data analytics tools that were not efficient and led to less ROI for large operational data. With the introduction of ITOA solutions, organizations could analyze operational data effectively to derive meaningful insights. ITOA solutions help organizations to quickly discover the root-cause of IT system performance problems and analyze them in a more scalable and cost-effective manner. Organizations can deploy these solutions to analyze significant amounts of operational data obtained from different applications. Deploying ITOA solutions with real-time analytical capabilities provides better analytical results.

Restraint: Increasing complexities and dynamic nature of IT architecture

Organizations are deploying modern IT architecture to make IT infrastructure more dynamic and agile, using virtualization technologies such as cloud, containers, and virtual machines. Many organizations have adopted containers, due to which the adoption of cloud-based solutions is rising, and most companies are migrating their applications on the cloud. The dynamic nature of the cloud-based and analytics technologies has enabled businesses to adjust to the fluctuating demand for resources However, this has resulted in decreased visibility tor organizations, as workflows and workloads are far from their existing physical IT infrastructure. This creates problems in pinpointing potential issues. Integration of different systems with ITOA is a most vital process to help different IT teams deploy the solutions as per their requirements. As the adoption of AI and ML technologies increases, this integration is expected to excavate. ITOA can be mapped to complex IT environments to manage the workflows and workloads, through which performance and uptime can be achieved and maintained.

Opportunity: Growing need of companies for holistic 360-degree visibility

Organizations across the globe utilize numerous tools to monitor their IT performance and manage their hybrid cloud ecosystems. Most of these performance monitoring tools are domain-centric and provide a deep view into a specific domain; hence, they lack the ability to deliver a correlated end-to-end view across IT domains. This creates problems as cross-domain correlation and end-to-end visibility, are extremely important to track infrastructure issues such as database timeout errors and transaction issues. However, siloes management tools prevent organizations from making these important connections. In today’s highly integrated IT ecosystem, ITOA solutions provide organizations with capabilities to analyze and act upon IT and other cross-domain related issues. These solutions also provide organizations with the ability to cluster and correlate issues and collaborate workflows. ITOA provide real-time analysis that reduces MTTR and increases efficiency.

Challenge: Limited investments by organizations to upgrade the prevailing IT system

ITOA solutions are expected to be highly effective and bring in higher ROI in the long-term. A large number of organizations do not prioritize investments in ITOA solutions, due to the lack of awareness of their benefits. These organizations rely on traditional tools, which require limited expenditure to upgrade and maintain. Thus, the lack of adequate investments by organization to adopt ITOA solutions is a key challenge for the IT Operations Analytics market.

Network and security management segment to account for the highest CAGR during the forecast period

Network and security management segment is expected to grow at a highest rate during the forecast period. Network and security management provides results, such as the performance of the individual network component, to determine the load and performance level of network equipment. Network and security management also provides complete visibility into the network and generates data for assets (asset groupings and classifications), firewalls, applications, ports, protocols, Virtual Private Networks (VPNs), and security policies and vendor devices. With the right network and security management solution, organizations can offload security and protect their clients’ computer systems, networks, files, and data from attacks and breaches.

Asia Pacific is the leading IT Operations Analytics market, globally, by volume in 2020

Asia Pacific is expected to have the highest market growth rate during the forecast period. The existence of a large population, and developing infrastructure and technology are the major factors contributing to the growth of the ITOA market in APAC. The rapid rise in technology adoption from retail and consumer goods, transportation and logistics, and manufacturing industry verticals to enhance customer experience is projected to contribute to the growth of the ITOA market in the region. ITOA adoption across APAC continues to grow steadily as governments, municipalities, and enterprises move from proof of concept and tests to live deployments as part of a strategy to enhance productivity and efficiency, build smart city infrastructures, capitalize on new technologies, and embrace digital transformation.

IT Operations Analytics Market  by Region

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Key Market Players

The ITOA vendors have implemented various types of organic as well as inorganic growth strategies, such as new product launches, product upgrades, partnerships & agreements, business expansions, and mergers & acquisitions to strengthen their offerings in the market. The major vendors offering ITOA solutions and services are Oracle (US), IBM (US), SAP (Germany), Micro Focus (UK), Splunk (US), Hitachi (Japan), SAS Institute (US), Broadcom (US), Microsoft (US), SolarWinds (US), Cisco (US), BMC (US), NetApp (US), VMware (US), Elastic (US), Evolven (US), XPLG (US), ExtraHoop (US), NexThink (Switzerland), Appnomic (US), Apptio (US), Sumo Logic (US), Loom Systems (US), Moogsoft (US), iOPEX (US), Nastel Technologies (US), Devo (US), Optanix (US), StackState (US), OpsRamp (US), Humio (UK), OpsDataStore (US), CloudFabrix (US), Digitate (US), and Resolve (US).

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Scope of the Report

Report Metric

Details

Market Size Available for years

2014-2025

Base year considered

2019

Forecast Period

2020-2025

Forecast units

Value (USD Billion)

Segments covered

By Component, By Solution, By Service, By Deployment Mode, By Organization Size, By End User, and By Region

Geographies covered

North America, APAC, Europe, MEA and Latin America

Companies covered

The major market players include Oracle (US), IBM (US), SAP (Germany), Micro Focus (UK), Splunk (US), Hitachi (Japan), SAS Institute (US), Broadcom (US), Microsoft (US), SolarWinds (US), Cisco (US), BMC (US), NetApp (US), VMware (US), Elastic (US), Evolven (US), XPLG (US), ExtraHoop (US), NexThink (Switzerland), Appnomic (US), Apptio (US), Sumo Logic (US), Loom Systems (US), Moogsoft (US), iOPEX (US), Nastel Technologies (US), Devo (US), Optanix (US), StackState (US), OpsRamp (US), Humio (UK), OpsDataStore (US), CloudFabrix (US), Digitate (US), and Resolve (US) (Total 34 companies)

The study categorizes the IT Operations Analytics market based on component, solutions, services, deployment mode, organization size, and end user at the regional and global levels.

By Component

  • Solutions
  • Services

By Solution

  • Log Management
  • Application Performance Management (APM)
  • Network and Security Management
  • Root Cause Analysis
  • Anomaly Detection
  • Others (Cost management, Capacity Management and Business Process Monitoring)

By Services

  • Professional Services
    • Consulting
    • System Integration and Implementation
    • Support and Maintenance
  • Managed Services

By Deployment Mode

  • Cloud
  • On-premises

By Organization Size

  • SMEs
  • Large Enterprises

By End User

  • BFSI
  • Retail and Consumer Goods
  • Telecom
  • Manufacturing
  • Energy and Utilities
  • Healthcare and Life Sciences
  • Government and Defense
  • Transportation and Logistics
  • Others (Education, Media and Entertainment, and Travel and Hospitality)

By Region

  • North America
  • Europe
  • Asia Pacific (APAC)
  • Middle East and Africa (MEA)
  • Latin America

Recent Developments:

  • In July 2020, SolarWinds enhanced its IT operations management portfolio to meet the needs of IT professionals operating in hybrid IT realities and respond to economic pressures.
  • In July 2020, Citrix and Microsoft joined forces to reimagine this new flexible workplace during the COVID-19 pandemic. Citrix and Microsoft will provide joint tools and services to simplify and speed the transition of on-premises Citrix customers to Microsoft Azure. The companies will also devise a connected roadmap to enable a consistent and optimal flexible work experience.
  • In June 2020, SAP launched the German government’s Corona Warn App. The Corona warning app commissioned by the German government is one of the first European apps based on the current specifications of the Exposure Notification Framework provided by Apple and Google.
  • In April 2020, Hitachi signed an agreement with Fusionex, a big data and AI technology company in the Asian region, providing AI and data analytics services. The agreement with Fusionex will enable Hitachi to incorporate Fusionex's AI-enabled data analytics products, services, and subscription type Software as a Service (SaaS) business expertise into Lumada, to strengthen the SaaS business, which reduces user-specific development, customization, and realizes easy delivery.
  • October 2019, Microsoft announced the general availability of the Desktop Analytics solution. The cloud-connected service integrates with System Center Configuration Manager that help IT professionals take a data-driven approach to their management of Windows endpoints.

Frequently Asked Questions (FAQ):

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TABLE OF CONTENTS

1 INTRODUCTION (Page No. - 41)
    1.1 INTRODUCTION TO COVID-19
    1.2 COVID-19 HEALTH ASSESSMENT
           FIGURE 1 COVID-19: THE GLOBAL PROPAGATION
           FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES
    1.3 COVID-19 ECONOMIC ASSESSMENT
           FIGURE 3 REVISED GROSS DOMESTIC PRODUCT FORECASTS FOR SELECT G20 COUNTRIES IN 2020
           1.3.1 COVID-19 ECONOMIC IMPACT—SCENARIO ASSESSMENT
                    FIGURE 4 CRITERIA IMPACTING THE GLOBAL ECONOMY
                    FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF THE GLOBAL ECONOMY
    1.4 OBJECTIVES OF THE STUDY
    1.5 MARKET DEFINITION
           1.5.1 INCLUSIONS AND EXCLUSIONS
    1.6 MARKET SCOPE
           1.6.1 MARKET SEGMENTATION
           1.6.2 REGIONS COVERED
           1.6.3 YEARS CONSIDERED FOR THE STUDY
    1.7 CURRENCY CONSIDERED
           TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2017–2019
    1.8 STAKEHOLDERS
    1.9 SUMMARY OF CHANGES

2 RESEARCH METHODOLOGY (Page No. - 52)
    2.1 RESEARCH DATA
           FIGURE 6 IT OPERATIONS ANALYTICS MARKET: RESEARCH DESIGN
           2.1.1 SECONDARY DATA
           2.1.2 PRIMARY DATA
                    TABLE 2 PRIMARY INTERVIEWS
                    2.1.2.1 Breakup of primary profiles
                    2.1.2.2 Key industry insights
    2.2 MARKET BREAKUP AND DATA TRIANGULATION
           FIGURE 7 DATA TRIANGULATION
    2.3 MARKET SIZE ESTIMATION
           FIGURE 8 IT OPERATIONS ANALYTICS MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
           2.3.1 TOP-DOWN APPROACH
           2.3.2 BOTTOM-UP APPROACH
                    FIGURE 11 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 3—BOTTOM-UP (DEMAND SIDE): SHARE OF IT OPERATIONS ANALYTICS THROUGH OVERALL IT OPERATIONS ANALYTICS SPENDING
    2.4 MARKET FORECAST
           TABLE 3 FACTOR ANALYSIS
    2.5 COMPANY EVALUATION MATRIX METHODOLOGY
           FIGURE 12 COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE
    2.6 STARTUP/SME COMPETITIVE EVALUATION MATRIX METHODOLOGY
           FIGURE 13 STARTUP/SME COMPETITIVE EVALUATION MATRIX: CRITERIA WEIGHTAGE
    2.7 ASSUMPTIONS FOR THE STUDY
    2.8 LIMITATIONS OF THE STUDY
    2.9 IMPLICATIONS OF COVID-19 ON THE IT OPERATIONS ANALYTICS MARKET
           FIGURE 14 QUARTERLY IMPACT OF COVID-19 DURING 2020–2021

3 EXECUTIVE SUMMARY (Page No. - 67)
    TABLE 4 GLOBAL IT OPERATIONS ANALYTICS MARKET SIZE AND GROWTH RATE, 2014–2019 (USD MILLION, Y-O-Y%)
    TABLE 5 GLOBAL IT OPERATIONAL ANALYTICS MARKET SIZE AND GROWTH RATE, 2019–2025 (USD MILLION, Y-O-Y%)
    FIGURE 15 SOLUTIONS SEGMENT TO HOLD LARGER MARKET SIZE IN 2020
    FIGURE 16 PROFESSIONAL SERVICES SEGMENT TO HOLD HIGHER MARKET SHARE IN 2020
    FIGURE 17 SYSTEM INTEGRATION AND IMPLEMENTATION SEGMENT TO HOLD HIGHEST MARKET SIZE IN 2020
    FIGURE 18 ON-PREMISES SEGMENT TO HOLD HIGHER MARKET SHARE IN 2020
    FIGURE 19 LARGE ENTERPRISES SEGMENT TO HOLD LARGER MARKET SIZE IN 2020
    FIGURE 20 LOG MANAGEMENT SEGMENT TO HOLD HIGHEST MARKET SHARE IN 2020
    FIGURE 21 HEALTHCARE AND LIFE SCIENCES END USER TO HOLD THE HIGHEST CAGR IN 2020
    FIGURE 22 NORTH AMERICA TO HOLD HIGHEST MARKET SHARE AND ASIA PACIFIC TO GROW AT HIGHEST CAGR IN 2020

4 PREMIUM INSIGHTS (Page No. - 74)
    4.1 ATTRACTIVE OPPORTUNITIES IN IT OPERATIONS ANALYTICS MARKET
           FIGURE 23 INCREASING NEED TO IMPROVE BUSINESS OPERATIONS WITH INNOVATIONS AND PROLIFERATION OF HUGE AMOUNT OF IT OPERATIONS DATA TO DRIVE MARKET GROWTH
    4.2 MARKET: TOP THREE SOLUTIONS
           FIGURE 24 NETWORK AND SECURITY MANAGEMENT SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
    4.3 MARKET: BY COMPONENT AND TOP THREE END USERS
           FIGURE 25 SOLUTIONS SEGMENT AND BANKING, FINANCIAL SERVICES, AND INSURANCE END USER TO HOLD HIGH MARKET SHARES IN 2020
    4.4 MARKET: BY REGION
           FIGURE 26 NORTH AMERICA TO HOLD HIGHEST MARKET SHARE IN 2020

5 MARKET OVERVIEW AND INDUSTRY TRENDS (Page No. - 77)
    5.1 INTRODUCTION
    5.2 MARKET DYNAMICS
           FIGURE 27 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: IT OPERATIONS ANALYTICS MARKET
           5.2.1 DRIVERS
                    5.2.1.1 Proliferation of huge amounts of IT operations data
                    5.2.1.2 Innovations in Bring Your Own Device (BYOD) and Internet of Things (IoT) to improve business operations
                    5.2.1.3 Increasing focus on adoption of cloud-based IT operations analytics solutions
                    5.2.1.4 Use of operational analytics to mitigate the impact of COVID-19
           5.2.2 RESTRAINTS
                    5.2.2.1 Frequent changes in IT operations
                    5.2.2.2 Increasing complexities and dynamic nature of IT architecture
           5.2.3 OPPORTUNITIES
                    5.2.3.1 Increasing number of data centers
                    5.2.3.2 Growing need of companies for holistic 360-degree visibility
                    5.2.3.3 Increasing need to analyze IT operations data to gain real-time insights
           5.2.4 CHALLENGES
                    5.2.4.1 Lack of skilled professional IT workforce
                    5.2.4.2 Limited investments by organizations to upgrade the prevailing IT system
           5.2.5 CUMULATIVE GROWTH ANALYSIS
    5.3 ECOSYSTEM
           FIGURE 28 IT OPERATIONS ANALYTICS ECOSYSTEM
    5.4 AVERAGE SELLING PRICE TREND
    5.5 CASE STUDY ANALYSIS
           5.5.1 CISO TO IMPLEMENT DEVO PLATFORM ACROSS ALL BUSINESS UNITS
           5.5.2 MICRO FOCUS HELPS TIM BRAZIL TO IMPROVE CUSTOMER EXPERIENCE
           5.5.3 TRANSUNION INVESTS IN SPLUNK SOLUTIONS FOR ENTERPRISE MONITORING AND MACHINE LEARNING
           5.5.4 CARSALES ADOPTS SUMO LOGIC SOLUTION TO GAIN FULL STACK INFRASTRUCTURE VISIBILITY AND BOOST EFFICIENCY
           5.5.5 MOLINA HEALTHCARE GAINS HEALTHY ADVANTAGE WITH SPLUNK ENTERPRISE AND SPLUNK IT SERVICE INTELLIGENCE (ITSI)
           5.5.6 CREDORAX ADOPTS LOOM SYSTEMS AIOPS SOLUTION TO ALIGN BUSINESS OPERATIONS
           5.5.7 SUMO LOGIC HELPS MEDIDATA TO DERIVE MEANINGFUL INSIGHTS AND TREAT PATIENTS FASTER
    5.6 PATENT ANALYSIS
           5.6.1 IOT PATENTS FILED
    5.7 VALUE CHAIN ANALYSIS
           FIGURE 29 VALUE CHAIN ANALYSIS
    5.8 TECHNOLOGY ANALYSIS
           5.8.1 IT OPERATIONS ANALYTICS AND AI
           5.8.2 IT OPERATIONS ANALYTICS AND ML
           5.8.3 IT OPERATIONS ANALYTICS AND BLOCKCHAIN
           5.8.4 IT OPERATIONS ANALYTICS AND USER BEHAVIOR ANALYTICS
           5.8.5 IT OPERATIONS ANALYTICS AND VISUAL ANALYTICS
    5.9 IT OPERATIONS ANALYTICS MARKET: COVID-19 IMPACT
           FIGURE 30 MARKET TO DECLINE DURING 2020-2021

6 IT OPERATIONS ANALYTICS MARKET, BY COMPONENT (Page No. - 92)
    6.1 INTRODUCTION
           6.1.1 COMPONENTS: COVID-19 IMPACT
                    FIGURE 31 SERVICES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
                    TABLE 6 MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                    TABLE 7 MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION)
    6.2 SOLUTIONS
           FIGURE 32 NETWORK AND SECURITY MANAGEMENT SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
           TABLE 8 IT OPERATIONS ANALYTICS MARKET SIZE, BY SOLUTION, 2014–2019 (USD MILLION)
           TABLE 9 MARKET SIZE, BY SOLUTION, 2019–2025 (USD MILLION)
           TABLE 10 SOLUTIONS: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
           TABLE 11 SOLUTIONS: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
    6.3 SERVICES
           FIGURE 33 MANAGED SERVICES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
           TABLE 12 MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION)
           TABLE 13 MARKET SIZE, BY SERVICE, 2019–2025 (USD MILLION)
           TABLE 14 SERVICES: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
           TABLE 15 SERVICES: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)

7 IT OPERATIONS ANALYTICS MARKET, BY SOLUTION (Page No. - 100)
    7.1 INTRODUCTION
           7.1.1 SOLUTIONS: MARKET DRIVERS
           7.1.2 LOG MANAGEMENT
                    TABLE 16 LOG MANAGEMENT: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
                    TABLE 17 LOG MANAGEMENT: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
           7.1.3 APPLICATION PERFORMANCE MANAGEMENT
                    TABLE 18 APPLICATION PERFORMANCE MANAGEMENT: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
                    TABLE 19 APPLICATION PERFORMANCE MANAGEMENT: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
           7.1.4 ROOT CAUSE ANALYSIS
                    TABLE 20 ROOT CAUSE ANALYSIS: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
                    TABLE 21 ROOT CAUSE ANALYSIS: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
           7.1.5 ANOMALY DETECTION
                    TABLE 22 ANOMALY DETECTION: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
                    TABLE 23 ANOMALY DETECTION: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
           7.1.6 NETWORK AND SECURITY MANAGEMENT
                    TABLE 24 NETWORK AND SECURITY MANAGEMENT: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
                    TABLE 25 NETWORK AND SECURITY MANAGEMENT: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
           7.1.7 OTHER SOLUTIONS
                    TABLE 26 OTHER SOLUTIONS: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
                    TABLE 27 OTHER SOLUTIONS: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)

8 IT OPERATIONS ANALYTICS MARKET, BY SERVICE (Page No. - 108)
    8.1 INTRODUCTION
           8.1.1 SERVICES: MARKET DRIVERS
           8.1.2 MANAGED SERVICES
                    TABLE 28 MANAGED SERVICES: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
                    TABLE 29 MANAGED SERVICES: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
           8.1.3 PROFESSIONAL SERVICES
                    FIGURE 34 CONSULTING SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
                    TABLE 30 PROFESSIONAL SERVICES: MARKET SIZE, BY TYPE, 2014–2019 (USD MILLION)
                    TABLE 31 PROFESSIONAL SERVICES: MARKET SIZE, BY TYPE, 2019–2025 (USD MILLION)
                    TABLE 32 PROFESSIONAL SERVICES: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
                    TABLE 33 PROFESSIONAL SERVICES: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
                    8.1.3.1 Consulting
                               TABLE 34 CONSULTING MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
                               TABLE 35 CONSULTING MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
                    8.1.3.2 Support and Maintenance
                               TABLE 36 SUPPORT AND MAINTENANCE MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
                               TABLE 37 SUPPORT AND MAINTENANCE MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
                    8.1.3.3 System Integration and Implementation
                               TABLE 38 SYSTEM INTEGRATION AND IMPLEMENTATION MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
                               TABLE 39 SYSTEM INTEGRATION AND IMPLEMENTATION MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)

9 IT OPERATIONS ANALYTICS MARKET, BY DEPLOYMENT MODE (Page No. - 116)
    9.1 INTRODUCTION
           9.1.1 DEPLOYMENT MODES: COVID-19 IMPACT
           9.1.2 DEPLOYMENT MODES: MARKET DRIVERS
                    FIGURE 35 CLOUD SEGMENT TO REGISTER HIGHER CAGR DURING FORECAST PERIOD
                    TABLE 40 MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION)
                    TABLE 41 MARKET SIZE, BY DEPLOYMENT MODE, 2019–2025 (USD MILLION)
    9.2 ON-PREMISES
           TABLE 42 ON-PREMISES: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
           TABLE 43 ON-PREMISES: MARKET SIZE, BY REGION,  2019–2025 (USD MILLION)
    9.3 CLOUD
           TABLE 44 CLOUD: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
           TABLE 45 CLOUD: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)

10 IT OPERATIONS ANALYTICS MARKET, BY ORGANIZATION SIZE (Page No. - 122)
     10.1 INTRODUCTION
             10.1.1 ORGANIZATION SIZE: COVID-19 IMPACT
             10.1.2 ORGANIZATION SIZE: MARKET DRIVERS
                       FIGURE 36 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
                       TABLE 46 MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION)
                       TABLE 47 MARKET SIZE, BY ORGANIZATION SIZE, 2019–2025 (USD MILLION)
     10.2 LARGE ENTERPRISES
               TABLE 48 LARGE ENTERPRISES: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
               TABLE 49 LARGE ENTERPRISES: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
     10.3 SMALL AND MEDIUM-SIZED ENTERPRISES
               TABLE 50 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
               TABLE 51 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)

11 IT OPERATIONS ANALYTICS MARKET, BY END USER (Page No. - 128)
     11.1 INTRODUCTION
             11.1.1 END USERS: COVID-19 IMPACT
             11.1.2 END USERS: MARKET DRIVERS
             FIGURE 37 HEALTHCARE AND LIFE SCIENCES END USER TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
             TABLE 52 MARKET SIZE, BY END USER, 2014–2019 (USD MILLION)
             TABLE 53 MARKET SIZE, BY END USER, 2019–2025 (USD MILLION)
     11.2 BANKING, FINANCIAL SERVICES, AND INSURANCE
               TABLE 54 BANKING, FINANCIAL SERVICES, AND INSURANCE: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
               TABLE 55 BANKING, FINANCIAL SERVICES, AND INSURANCE: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
     11.3 GOVERNMENT AND DEFENSE
               TABLE 56 GOVERNMENT AND DEFENSE: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
               TABLE 57 GOVERNMENT AND DEFENSE: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
     11.4 RETAIL AND CONSUMER GOODS
               TABLE 58 RETAIL AND CONSUMER GOODS: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
               TABLE 59 RETAIL AND CONSUMER GOODS: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
     11.5 HEALTHCARE AND LIFE SCIENCES
               TABLE 60 HEALTHCARE AND LIFE SCIENCES: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
               TABLE 61 HEALTHCARE AND LIFE SCIENCES: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
     11.6 MANUFACTURING
               TABLE 62 MANUFACTURING: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
               TABLE 63 MANUFACTURING: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
     11.7 TRANSPORTATION AND LOGISTICS
               TABLE 64 TRANSPORTATION AND LOGISTICS: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
               TABLE 65 TRANSPORTATION AND LOGISTICS: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
     11.8 ENERGY AND UTILITIES
               TABLE 66 ENERGY AND UTILITIES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
               TABLE 67 ENERGY AND UTILITIES: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
     11.9 TELECOM
               TABLE 68 TELECOM: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
               TABLE 69 TELECOM: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
     11.10 OTHERS END USERS
               TABLE 70 OTHER END USERS: MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
               TABLE 71 OTHER END USERS: MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)

12 IT OPERATIONS ANALYTICS MARKET, BY REGION (Page No. - 143)
     12.1 INTRODUCTION
               FIGURE 38 INDIA TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
               FIGURE 39 ASIA PACIFIC TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
               TABLE 72 MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)
               TABLE 73 MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)
     12.2 NORTH AMERICA
             12.2.1 NORTH AMERICA: MARKET DRIVERS
             12.2.2 NORTH AMERICA: COVID-19 IMPACT
             12.2.3 NORTH AMERICA: REGULATIONS
                       12.2.3.1 Health Insurance Portability and Accountability Act of 1996
                       12.2.3.2 California Consumer Privacy Act
                       12.2.3.3 Gramm–Leach–Bliley Act
                                   FIGURE 40 NORTH AMERICA: MARKET SNAPSHOT
                                   TABLE 74 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                                   TABLE 75 NORTH AMERICA: MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION)
                                   TABLE 76 NORTH AMERICA: MARKET SIZE, BY SOLUTION, 2014–2019 (USD MILLION)
                                   TABLE 77 NORTH AMERICA: MARKET SIZE, BY SOLUTION, 2019–2025 (USD MILLION)
                                   TABLE 78 NORTH AMERICA: MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION)
                                   TABLE 79 NORTH AMERICA: MARKET SIZE, BY SERVICE, 2019–2025 (USD MILLION)
                                   TABLE 80 NORTH AMERICA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2014–2019 (USD MILLION)
                                   TABLE 81 NORTH AMERICA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2019–2025 (USD MILLION)
                                   TABLE 82 NORTH AMERICA: MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION)
                                   TABLE 83 NORTH AMERICA: MARKET SIZE, BY DEPLOYMENT MODE, 2019–2025 (USD MILLION)
                                   TABLE 84 NORTH AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION)
                                   TABLE 85 NORTH AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2019–2025 (USD MILLION)
                                   TABLE 86 NORTH AMERICA: MARKET SIZE, BY END USER, 2014–2019 (USD MILLION)
                                   TABLE 87 NORTH AMERICA: MARKET SIZE, BY END USER, 2019–2025 (USD MILLION)
                                   TABLE 88 NORTH AMERICA: MARKET SIZE, BY COUNTRY, 2014–2019 (USD MILLION)
                                   TABLE 89 NORTH AMERICA: MARKET SIZE, BY COUNTRY, 2019–2025 (USD MILLION)
             12.2.4 UNITED STATES
                       TABLE 90 UNITED STATES: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 91 UNITED STATES: MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION)
             12.2.5 CANADA
                       TABLE 92 CANADA: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 93 CANADA: MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION)
     12.3 EUROPE
             12.3.1 EUROPE: MARKET DRIVERS
             12.3.2 EUROPE: COVID-19 IMPACT
             12.3.3 EUROPE: REGULATIONS
                       12.3.3.1 General Data Protection Regulation
                       12.3.3.2 European Technical Standards Institute
                                   TABLE 94 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                                   TABLE 95 EUROPE: MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION)
                                   TABLE 96 EUROPE: MARKET SIZE, BY SOLUTION, 2014–2019 (USD MILLION)
                                   TABLE 97 EUROPE: MARKET SIZE, BY SOLUTION, 2019–2025 (USD MILLION)
                                   TABLE 98 EUROPE: MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION)
                                   TABLE 99 EUROPE: MARKET SIZE, BY SERVICE, 2019–2025 (USD MILLION)
                                   TABLE 100 EUROPE: MARKET SIZE, BY PROFESSIONAL SERVICE, 2014–2019 (USD MILLION)
                                   TABLE 101 EUROPE: MARKET SIZE, BY PROFESSIONAL SERVICE, 2019–2025 (USD MILLION)
                                   TABLE 102 EUROPE: MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION)
                                   TABLE 103 EUROPE: MARKET SIZE, BY DEPLOYMENT MODE, 2019–2025 (USD MILLION)
                                   TABLE 104 EUROPE: MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION)
                                   TABLE 105 EUROPE: MARKET SIZE, BY ORGANIZATION SIZE, 2019–2025 (USD MILLION)
                                   TABLE 106 EUROPE: MARKET SIZE, BY END USER, 2014–2019 (USD MILLION)
                                   TABLE 107 EUROPE: MARKET SIZE, BY END USER, 2019–2025 (USD MILLION)
                                   TABLE 108 EUROPE: MARKET SIZE, BY COUNTRY, 2014–2019 (USD MILLION)
                                   TABLE 109 EUROPE: MARKET SIZE, BY COUNTRY, 2019–2025 (USD MILLION)
             12.3.4 UNITED KINGDOM
                       TABLE 110 UNITED KINGDOM: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 111 UNITED KINGDOM: MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION)
             12.3.5 GERMANY
                       TABLE 112 GERMANY: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 113 GERMANY: MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION)
             12.3.6 FRANCE
                       TABLE 114 FRANCE: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 115 FRANCE: MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION)
             12.3.7 REST OF EUROPE
                       TABLE 116 REST OF EUROPE: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 117 REST OF EUROPE: MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION)
     12.4 ASIA PACIFIC
             12.4.1 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET DRIVERS
             12.4.2 ASIA PACIFIC: COVID-19 IMPACT
             12.4.3 ASIA PACIFIC: REGULATIONS
                       12.4.3.1 International Organization for Standardization 27001
                       12.4.3.2 Personal Data Protection Act
                                   FIGURE 41 ASIA PACIFIC: MARKET SNAPSHOT
                                   TABLE 118 ASIA PACIFIC: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                                   TABLE 119 ASIA PACIFIC: MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION)
                                   TABLE 120 ASIA PACIFIC: MARKET SIZE, BY SOLUTION, 2014–2019 (USD MILLION)
                                   TABLE 121 ASIA PACIFIC: MARKET SIZE, BY SOLUTION, 2019–2025 (USD MILLION)
                                   TABLE 122 ASIA PACIFIC: MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION)
                                   TABLE 123 ASIA PACIFIC: MARKET SIZE, BY SERVICE, 2019–2025 (USD MILLION)
                                   TABLE 124 ASIA PACIFIC: MARKET SIZE, BY PROFESSIONAL SERVICE, 2014–2019 (USD MILLION)
                                   TABLE 125 ASIA PACIFIC: MARKET SIZE, BY PROFESSIONAL SERVICE, 2019–2025 (USD MILLION)
                                   TABLE 126 ASIA PACIFIC: MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION)
                                   TABLE 127 ASIA PACIFIC: MARKET SIZE, BY DEPLOYMENT MODE, 2019–2025 (USD MILLION)
                                   TABLE 128 ASIA PACIFIC: MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION)
                                   TABLE 129 ASIA PACIFIC: MARKET SIZE, BY ORGANIZATION SIZE, 2019–2025 (USD MILLION)
                                   TABLE 130 ASIA PACIFIC: MARKET SIZE, BY END USER, 2014–2019 (USD MILLION)
                                   TABLE 131 ASIA PACIFIC: MARKET SIZE, BY END USER, 2019–2025 (USD MILLION)
                                   TABLE 132 ASIA PACIFIC: MARKET SIZE, BY COUNTRY, 2014–2019 (USD MILLION)
                                   TABLE 133 ASIA PACIFIC: MARKET SIZE, BY COUNTRY, 2019–2025 (USD MILLION)
             12.4.4 CHINA
                       TABLE 134 CHINA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 135 CHINA: MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION)
             12.4.5 JAPAN
                       TABLE 136 JAPAN: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 137 JAPAN: MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION)
             12.4.6 INDIA
                       TABLE 138 INDIA: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 139 INDIA: MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION)
             12.4.7 REST OF ASIA PACIFIC
                       TABLE 140 REST OF ASIA PACIFIC: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 141 REST OF ASIA PACIFIC: MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION)
     12.5 MIDDLE EAST AND AFRICA
             12.5.1 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET DRIVERS
             12.5.2 MIDDLE EAST AND AFRICA: COVID-19 IMPACT
             12.5.3 MIDDLE EAST AND AFRICA: REGULATIONS
                       12.5.3.1 Israeli Privacy Protection Regulations (Data Security), 5777-2017
                       12.5.3.2 Cloud Computing Framework
                       12.5.3.3 GDPR Applicability in KSA
                       12.5.3.4 Protection of Personal Information Act
                                   TABLE 142 MIDDLE EAST AND AFRICA: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                                   TABLE 143 MIDDLE EAST AND AFRICA: MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION)
                                   TABLE 144 MIDDLE EAST AND AFRICA: MARKET SIZE, BY SOLUTION, 2014–2019 (USD MILLION)
                                   TABLE 145 MIDDLE EAST AND AFRICA: MARKET SIZE, BY SOLUTION, 2020–2025 (USD MILLION)
                                   TABLE 146 MIDDLE EAST AND AFRICA: MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION)
                                   TABLE 147 MIDDLE EAST AND AFRICA: MARKET SIZE, BY SERVICE, 2020–2025 (USD MILLION)
                                   TABLE 148 MIDDLE EAST AND AFRICA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2014–2019 (USD MILLION)
                                   TABLE 149 MIDDLE EAST AND AFRICA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2020–2025 (USD MILLION)
                                   TABLE 150 MIDDLE EAST AND AFRICA: MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION)
                                   TABLE 151 MIDDLE EAST AND AFRICA: MARKET SIZE, BY DEPLOYMENT MODE, 2020–2025 (USD MILLION)
                                   TABLE 152 MIDDLE EAST AND AFRICA: MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION)
                                   TABLE 153 MIDDLE EAST AND AFRICA: MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)
                                   TABLE 154 MIDDLE EAST AND AFRICA: MARKET SIZE, BY END USER, 2014–2019 (USD MILLION)
                                   TABLE 155 MIDDLE EAST AND AFRICA: MARKET SIZE, BY END USER, 2020–2025 (USD MILLION)
                                   TABLE 156 MIDDLE EAST AND AFRICA: MARKET SIZE, BY COUNTRY, 2014–2019 (USD MILLION)
                                   TABLE 157 MIDDLE EAST AND AFRICA: MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)
             12.5.4 KINGDOM OF SAUDI ARABIA
                       TABLE 158 KINGDOM OF SAUDI ARABIA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 159 KINGDOM OF SAUDI ARABIA: MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION)
             12.5.5 UNITED ARAB EMIRATES
                       TABLE 160 UNITED ARAB EMIRATES: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 161 UNITED ARAB EMIRATES: MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION)
             12.5.6 SOUTH AFRICA
                       TABLE 162 SOUTH AFRICA: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 163 SOUTH AFRICA: MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION)
             12.5.7 REST OF MIDDLE EAST AND AFRICA
                       TABLE 164 REST OF MIDDLE EAST AND AFRICA: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 165 REST OF MIDDLE EAST AND AFRICA: MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION)
     12.6 LATIN AMERICA
             12.6.1 LATIN AMERICA: IT OPERATIONS ANALYTICS MARKET DRIVERS
             12.6.2 LATIN AMERICA: COVID-19 IMPACT
             12.6.3 LATIN AMERICA: REGULATIONS
                       12.6.3.1 Brazil Data Protection Law
                       12.6.3.2 Argentina Personal Data Protection Law no. 25.326
                                   TABLE 166 LATIN AMERICA: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                                   TABLE 167 LATIN AMERICA: MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION)
                                   TABLE 168 LATIN AMERICA: MARKET SIZE, BY SOLUTION, 2014–2019 (USD MILLION)
                                   TABLE 169 LATIN AMERICA: MARKET SIZE, BY SOLUTION, 2020–2025 (USD MILLION)
                                   TABLE 170 LATIN AMERICA: MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION)
                                   TABLE 171 LATIN AMERICA: MARKET SIZE, BY SERVICE, 2020–2025 (USD MILLION)
                                   TABLE 172 LATIN AMERICA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2014–2019 (USD MILLION)
                                   TABLE 173 LATIN AMERICA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2020–2025 (USD MILLION)
                                   TABLE 174 LATIN AMERICA: MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION)
                                   TABLE 175 LATIN AMERICA: MARKET SIZE, BY DEPLOYMENT MODE, 2020–2025 (USD MILLION)
                                   TABLE 176 LATIN AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION)
                                   TABLE 177 LATIN AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)
                                   TABLE 178 LATIN AMERICA: MARKET SIZE, BY END USER, 2014–2019 (USD MILLION)
                                   TABLE 179 LATIN AMERICA: MARKET SIZE, BY END USER, 2020–2025 (USD MILLION)
                                   TABLE 180 LATIN AMERICA: MARKET SIZE, BY COUNTRY, 2014–2019 (USD MILLION)
                                   TABLE 181 LATIN AMERICA: MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)
             12.6.4 BRAZIL
                       TABLE 182 BRAZIL: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 183 BRAZIL: MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION)
             12.6.5 MEXICO
                       TABLE 184 MEXICO: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 185 MEXICO: MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION)
             12.6.6 REST OF LATIN AMERICA
                       TABLE 186 REST OF LATIN AMERICA: MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION)
                       TABLE 187 REST OF LATIN AMERICA: MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION)

13 COMPETITIVE LANDSCAPE (Page No. - 204)
     13.1 OVERVIEW
     13.2 MARKET EVALUATION FRAMEWORK
               FIGURE 42 MARKET EVALUATION FRAMEWORK: PARTNERSHIPS AND EXPANSIONS BETWEEN 2019 AND 2020
     13.3 MARKET SHARE, 2020
               FIGURE 43 SPLUNK LEADS IT OPERATIONS ANALYTICS MARKET IN 2020
     13.4 HISTORIC REVENUE ANALYSIS OF KEY MARKET PLAYERS
               FIGURE 44 REVENUE ANALYSIS OF KEY MARKET PLAYERS
     13.5 KEY MARKET DEVELOPMENTS
             13.5.1 NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS
                       TABLE 188 NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS, 2019–2020
             13.5.2 BUSINESS EXPANSIONS
                       TABLE 189 BUSINESS EXPANSIONS, 2019–2020
             13.5.3 MERGERS AND ACQUISITIONS
                       TABLE 190 MERGERS AND ACQUISITIONS, 2018–2020
             13.5.4 PARTNERSHIPS, AGREEMENTS, CONTRACTS, AND COLLABORATIONS
                       TABLE 191 PARTNERSHIPS, AGREEMENTS, CONTRACTS, AND COLLABORATIONS, 2018–2020

14 COMPANY EVALUATION MATRIX AND COMPANY PROFILES (Page No. - 214)
     14.1 OVERVIEW
     14.2 COMPANY EVALUATION MATRIX DEFINITIONS AND METHODOLOGY
             14.2.1 MARKET RANKING ANALYSIS, BY COMPANY
                       FIGURE 45 RANKING OF KEY PLAYERS, 2020
             14.2.2 STAR
             14.2.3 EMERGING LEADERS
             14.2.4 PERVASIVE
             14.2.5 PARTICIPANT
     14.3 COMPANY EVALUATION MATRIX, 2020
               FIGURE 46 IT OPERATIONS ANALYTICS MARKET (GLOBAL), COMPANY EVALUATION MATRIX, 2020
     14.4 COMPANY PROFILES
             14.4.1 INTRODUCTION
(Business overview, Products offered, Recent Developments, SWOT analysis, MNM view)*
             14.4.2 ORACLE
                       FIGURE 47 ORACLE: COMPANY SNAPSHOT
             14.4.3 SAP
                       FIGURE 48 SAP: COMPANY SNAPSHOT
             14.4.4 IBM
                       FIGURE 49 IBM: COMPANY SNAPSHOT
             14.4.5 SPLUNK
                       FIGURE 50 SPLUNK: COMPANY SNAPSHOT
             14.4.6 MICRO FOCUS
                       FIGURE 51 MICRO FOCUS: COMPANY SNAPSHOT
             14.4.7 MICROSOFT
                       FIGURE 52 MICROSOFT: COMPANY SNAPSHOT
             14.4.8 HITACHI
                       FIGURE 53 HITACHI: COMPANY SNAPSHOT
             14.4.9 SAS INSTITUTE
                       FIGURE 54 SAS INSTITUTE: COMPANY SNAPSHOT
             14.4.10 BROADCOM
                        FIGURE 55 BROADCOM: COMPANY SNAPSHOT
             14.4.11 SOLARWINDS
                        FIGURE 56 SOLARWINDS: COMPANY SNAPSHOT
             14.4.12 CISCO
                        FIGURE 57 CISCO: COMPANY SNAPSHOT
*Details on Business overview, Products offered, Recent Developments, SWOT analysis, MNM view might not be captured in case of unlisted companies.
             14.4.13 BMC
             14.4.14 NETAPP
             14.4.15 VMWARE
             14.4.16 ELASTIC
             14.4.17 EVOLVEN
             14.4.18 XPLG
             14.4.19 EXTRAHOOP
             14.4.20 NEXTHINK
             14.4.21 APPNOMIC
             14.4.22 APPTIO
             14.4.23 SUMO LOGIC
             14.4.24 LOOM SYSTEMS
             14.4.25 IOPEX
             14.4.26 DEVO
             14.4.27 NASTEL TECHNOLOGIES
             14.4.28 MOOGSOFT
     14.5 STARTUP/SME EVALUATION MATRIX, 2020
             14.5.1 PROGRESSIVE COMPANIES
             14.5.2 RESPONSIVE COMPANIES
             14.5.3 DYNAMIC COMPANIES
             14.5.4 STARTING BLOCKS
                       FIGURE 58 IT OPERATIONS ANALYTICS MARKET (GLOBAL), STARTUP/SME EVALUATION MATRIX, 2020
     14.6 STARTUP/SME PROFILES
             14.6.1 OPTANIX
             14.6.2 STACKSTATE
             14.6.3 OPSRAMP
             14.6.4 HUMIO
             14.6.5 OPSDATASTORE
             14.6.6 CLOUDFABRIX
             14.6.7 DIGITATE
             14.6.8 RESOLVE

15 APPENDIX (Page No. - 291)
     15.1 ADJACENT AND RELATED MARKETS
             15.1.1 INTRODUCTION
             15.1.2 BIG DATA MARKET—GLOBAL FORECAST 2025
                       15.1.2.1 Market definition
                       15.1.2.2 Market overview
                                   TABLE 192 GLOBAL BIG DATA MARKET SIZE AND GROWTH RATE, 2018–2025 (USD MILLION AND Y-O-Y %)
                                   15.1.2.2.1 Big data market, by component
                                                    TABLE 193 BIG DATA MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
                                   15.1.2.2.2 Big data market, by deployment mode
                                                    TABLE 194 BIG DATA MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
                                   15.1.2.2.3 Big data market, by organization size
                                                    TABLE 195 BIG DATA MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
                                   15.1.2.2.4 Big data market, by business function
                                                    TABLE 196 BIG DATA MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
                                   15.1.2.2.5 Big data market, by industry
                                                    TABLE 197 BIG DATA MARKET SIZE, BY INDUSTRY, 2018–2025 (USD MILLION)
                                   15.1.2.2.6 Big data market, by region
                                                    TABLE 198 BIG DATA MARKET SIZE, BY REGION, 2018–2025 (USD MILLION)
                                                    TABLE 199 NORTH AMERICA: BIG DATA MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
                                                    TABLE 200 NORTH AMERICA: BIG DATA MARKET SIZE, BY DEPLOYMENT MODE,  2018–2025 (USD MILLION)
                                                    TABLE 201 NORTH AMERICA: BIG DATA MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
                                                    TABLE 202 NORTH AMERICA: BIG DATA MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
                                                    TABLE 203 EUROPE: BIG DATA MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
                                                    TABLE 204 EUROPE: BIG DATA MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
                                                    TABLE 205 EUROPE: BIG DATA MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
                                                    TABLE 206 EUROPE: BIG DATA MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
                                                    TABLE 207 ASIA PACIFIC: BIG DATA MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
                                                    TABLE 208 ASIA PACIFIC: BIG DATA MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
                                                    TABLE 209 ASIA PACIFIC: BIG DATA MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
                                                    TABLE 210 ASIA PACIFIC: BIG DATA MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
                                                    TABLE 211 MIDDLE EAST AND AFRICA: BIG DATA MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
                                                    TABLE 212 MIDDLE EAST AND AFRICA: BIG DATA MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
                                                    TABLE 213 MIDDLE EAST AND AFRICA: BIG DATA MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
                                                    TABLE 214 MIDDLE EAST AND AFRICA: BIG DATA MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
                                                    TABLE 215 LATIN AMERICA: BIG DATA MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
                                                    TABLE 216 LATIN AMERICA: BIG DATA MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
                                                    TABLE 217 LATIN AMERICA: BIG DATA MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
                                                    TABLE 218 LATIN AMERICA: BIG DATA MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
             15.1.3 COGNITIVE OPERATIONS MARKET– GLOBAL FORECAST 2023
                       15.1.3.1 Market definition
                       15.1.3.2 Market overview
                                   TABLE 219 GLOBAL COGNITIVE OPERATIONS MARKET SIZE AND GROWTH RATE, 2016–2023 (USD MILLION AND Y-O-Y %)
                                   15.1.3.2.1 Cognitive operations market, by component
                                                    TABLE 220 COGNITIVE OPERATIONS MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION)
                                                    TABLE 221 COGNITIVE OPERATIONS MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION)
                                                    TABLE 222 COGNITIVE OPERATIONS MARKET SIZE, BY SERVICE, 2016–2023 (USD MILLION)
                                   15.1.3.2.2 Cognitive operations market, by deployment mode
                                                    TABLE 223 COGNITIVE OPERATIONS MARKET SIZE, BY DEPLOYMENT MODE, 2016–2023 (USD MILLION)
                                   15.1.3.2.3 Cognitive operations market, by enterprise size
                                                    TABLE 224 COGNITIVE OPERATIONS MARKET SIZE, BY ENTERPRISE SIZE, 2016–2023 (USD MILLION)
                                   15.1.3.2.4 Cognitive operations market, by vertical
                                                    TABLE 225 COGNITIVE OPERATIONS MARKET SIZE, BY VERTICAL, 2016–2023 (USD MILLION)
                                   15.1.3.2.5 Cognitive operations market, by region
                                                    TABLE 226 COGNITIVE OPERATIONS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
                                                    TABLE 227 NORTH AMERICA: COGNITIVE OPERATIONS MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION)
                                                    TABLE 228 NORTH AMERICA: COGNITIVE OPERATIONS MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION)
                                                    TABLE 229 NORTH AMERICA: COGNITIVE OPERATIONS MARKET SIZE, BY SERVICE, 2016–2023 (USD MILLION)
                                                    TABLE 230 NORTH AMERICA: COGNITIVE OPERATIONS MARKET SIZE, BY DEPLOYMENT MODE, 2016–2023 (USD MILLION)
                                                    TABLE 231 NORTH AMERICA: COGNITIVE OPERATIONS MARKET SIZE, BY ENTERPRISE SIZE, 2016–2023 (USD MILLION)
                                                    TABLE 232 EUROPE: COGNITIVE OPERATIONS MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION)
                                                    TABLE 233 EUROPE: COGNITIVE OPERATIONS MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION)
                                                    TABLE 234 EUROPE: COGNITIVE OPERATIONS MARKET SIZE, BY SERVICE, 2016–2023 (USD MILLION)
                                                    TABLE 235 EUROPE: COGNITIVE OPERATIONS MARKET SIZE, BY DEPLOYMENT MODE, 2016–2023 (USD MILLION)
                                                    TABLE 236 EUROPE: COGNITIVE OPERATIONS MARKET SIZE, BY ENTERPRISE SIZE, 2016–2023 (USD MILLION)
                                                    TABLE 237 ASIA PACIFIC: COGNITIVE OPERATIONS MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION)
                                                    TABLE 238 ASIA PACIFIC: COGNITIVE OPERATIONS MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION)
                                                    TABLE 239 ASIA PACIFIC: COGNITIVE OPERATIONS MARKET SIZE, BY SERVICE, 2016–2023 (USD MILLION)
                                                    TABLE 240 ASIA PACIFIC: COGNITIVE OPERATIONS MARKET SIZE, BY DEPLOYMENT MODE, 2016–2023 (USD MILLION)
                                                    TABLE 241 ASIA PACIFIC: COGNITIVE OPERATIONS MARKET SIZE, BY ENTERPRISE SIZE, 2016–2023 (USD MILLION)
                                                    TABLE 242 REST OF THE WORLD: COGNITIVE OPERATIONS MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION)
                                                    TABLE 243 REST OF THE WORLD: COGNITIVE OPERATIONS MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION)
                                                    TABLE 244 REST OF THE WORLD: COGNITIVE OPERATIONS MARKET SIZE, BY SERVICE, 2016–2023 (USD MILLION)
                                                    TABLE 245 REST OF THE WORLD: COGNITIVE OPERATIONS MARKET SIZE, BY DEPLOYMENT MODE, 2016–2023 (USD MILLION)
                                                    TABLE 246 REST OF THE WORLD: COGNITIVE OPERATIONS MARKET SIZE, BY ENTERPRISE SIZE, 2016–2023 (USD MILLION)
             15.1.4 ANALYTICS AS A SERVICE MARKET– GLOBAL FORECAST TO 2024
                       15.1.4.1 Market definition
                       15.1.4.2 Market overview
                                   TABLE 247 GLOBAL ANALYTICS AS A SERVICE MARKET SIZE AND GROWTH RATE, 2017–2024 (USD MILLION AND Y-O-Y %)
                                   15.1.4.2.1 Analytics as a service market, by component
                                                    TABLE 248 ANALYTICS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
                                                    TABLE 249 ANALYTICS AS A SERVICE MARKET SIZE, BY SERVICE, 2017–2024 (USD MILLION)
                                                    TABLE 250 ANALYTICS AS A SERVICE MARKET SIZE, BY PROFESSIONAL SERVICE, 2017–2024 (USD MILLION)
                                   15.1.4.2.2 Analytics as a service market, by deployment mode
                                                    TABLE 251 ANALYTICS AS A SERVICE MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION)
                                   15.1.4.2.3 Analytics as a service market, by organization size
                                                    TABLE 252 ANALYTICS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
                                   15.1.4.2.4 Analytics as a service market, by industry vertical
                                                    TABLE 253 ANALYTICS AS A SERVICE MARKET SIZE, BY INDUSTRY VERTICAL, 2017–2024 (USD MILLION)
                                   15.1.4.2.5 Analytics as a service market, by region
                                                    TABLE 254 ANALYTICS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
                                                    TABLE 255 NORTH AMERICA: ANALYTICS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
                                                    TABLE 256 NORTH AMERICA: ANALYTICS AS A SERVICE MARKET SIZE, BY SERVICE, 2017–2024 (USD MILLION)
                                                    TABLE 257 NORTH AMERICA: ANALYTICS AS A SERVICE MARKET SIZE, BY PROFESSIONAL SERVICE, 2017–2024 (USD MILLION)
                                                    TABLE 258 NORTH AMERICA: ANALYTICS AS A SERVICE MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION)
                                                    TABLE 259 NORTH AMERICA: ANALYTICS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
                                                    TABLE 260 EUROPE: ANALYTICS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
                                                    TABLE 261 EUROPE: ANALYTICS AS A SERVICE MARKET SIZE, BY SERVICE, 2017–2024 (USD MILLION)
                                                    TABLE 262 EUROPE: ANALYTICS AS A SERVICE MARKET SIZE, BY PROFESSIONAL SERVICE, 2017–2024 (USD MILLION)
                                                    TABLE 263 EUROPE: ANALYTICS AS A SERVICE MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION)
                                                    TABLE 264 EUROPE: ANALYTICS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
                                                    TABLE 265 ASIA PACIFIC: ANALYTICS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
                                                    TABLE 266 ASIA PACIFIC: ANALYTICS AS A SERVICE MARKET SIZE, BY SERVICE, 2017–2024 (USD MILLION)
                                                    TABLE 267 ASIA PACIFIC: ANALYTICS AS A SERVICE MARKET SIZE, BY PROFESSIONAL SERVICE, 2017–2024 (USD MILLION)
                                                    TABLE 268 ASIA PACIFIC: ANALYTICS AS A SERVICE MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION)
                                                    TABLE 269 ASIA PACIFIC: ANALYTICS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
                                                    TABLE 270 MIDDLE EAST AND AFRICA: ANALYTICS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
                                                    TABLE 271 MIDDLE EAST AND AFRICA: ANALYTICS AS A SERVICE MARKET SIZE, BY SERVICE, 2017–2024 (USD MILLION)
                                                    TABLE 272 MIDDLE EAST AND AFRICA: ANALYTICS AS A SERVICE MARKET SIZE, BY PROFESSIONAL SERVICE, 2017–2024 (USD MILLION)
                                                    TABLE 273 MIDDLE EAST AND AFRICA: ANALYTICS AS A SERVICE MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION)
                                                    TABLE 274 MIDDLE EAST AND AFRICA: ANALYTICS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
                                                    TABLE 275 LATIN AMERICA: ANALYTICS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
                                                    TABLE 276 LATIN AMERICA: ANALYTICS AS A SERVICE MARKET SIZE, BY SERVICE, 2017–2024 (USD MILLION)
                                                    TABLE 277 LATIN AMERICA: ANALYTICS AS A SERVICE MARKET SIZE, BY PROFESSIONAL SERVICE, 2017–2024 (USD MILLION)
                                                    TABLE 278 LATIN AMERICA: ANALYTICS AS A SERVICE MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION)
                                                    TABLE 279 LATIN AMERICA: ANALYTICS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
     15.2 INDUSTRY EXPERTS
     15.3 DISCUSSION GUIDE
     15.4 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
     15.5 AVAILABLE CUSTOMIZATIONS
     15.6 RELATED REPORTS
     15.7 AUTHOR DETAILS

The study involved four major activities in estimating the current market size of the IT Operations Analytics (ITOA) market. Extensive secondary research was done to collect information on the market, peer market, and parent market. The next step was to validate these findings, assumptions, and sizing with industry experts across the value chain through primary research. Both top-down and bottom-up approaches were used to estimate the total market size. After that, the market breakup and data triangulation procedures were used to estimate the market size of the segments and subsegments of the IT Operations Analytics market.

Secondary Research

In the secondary research process, various secondary sources, such as D&B Hoovers and Bloomberg BusinessWeek, Dun Bradstreet, and Factiva, have been referred to for identifying and collecting information for this study. Secondary sources included annual reports; press releases and investor presentations of companies; whitepapers, certified publications and articles by recognized authors; gold standard and silver standard websites; Research and Development (R&D) organizations; regulatory bodies; and databases.

Primary Research

Various primary sources from both supply and demand sides were interviewed to obtain qualitative and quantitative information on the market. The primary sources from the supply side included various industry experts, including Chief X Officers (CXOs); Vice Presidents (VPs); directors from business development, marketing, and product development/innovation teams; related key executives from ITOA solution vendors, system integrators, service providers, industry associations, and consultants; and key opinion leaders. All possible parameters that affect the market covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data. Primary data has been collected through questionnaires, emails, and telephonic interviews. In the canvassing of primaries, various departments within organizations, such as sales, operations, and administration, were covered to provide a holistic viewpoint in our report.

After interacting with industry experts, brief sessions were conducted with highly experienced independent consultants to reinforce the findings from our primaries. This, along with the in-house subject matter experts’ opinions, has led us to the findings as described in the remainder of this report.

IT Operations Analytics Market  Size, and Share

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

Both top-down and bottom-up approaches were used to estimate and validate the total size of the IT Operations Analyticsmarket.

  • In this approach, the overall IT Operations Analytics market size for each offering has been considered at a country and regional level.
  • Extensive secondary and primary research has been carried out to understand the global market scenario for various ITOA among end user across the region.
  • Several primary interviews have been conducted with key opinion leaders related ITOA solution and service providers, including key OEMs and Tier I suppliers
  • Qualitative aspects such as market drivers, restraints, opportunities, and challenges have been taken into consideration while calculating and forecasting the market size.

Global IT Operations AnalyticsMarket Size: Bottom-Up Approach

IT Operations Analytics Market  Size, and Share

Data Triangulation

After arriving at the overall market size using the market size estimation processes as explained above, the market was split into several segments and subsegments. To complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment, data triangulation, and market breakup procedures were employed, wherever applicable. The overall market size was then used in the top-down procedure to estimate the size of other individual markets via percentage splits of the market segmentation.

Report Objectives

  • To define, segment, and project the global market size of the IT Operations Analytics market
  • To understand the structure of the ITOA market by identifying its various subsegments
  • To provide detailed information about the key factors (drivers, restraints, opportunities, and industry-specific challenges) influencing the growth of the market
  • To analyze micromarkets concerning individual growth trends, prospects, and contributions to the overall market
  • To analyze the market by component, solutions, services, deployment mode, organization size, end user, and region
  • To project the size of the market and its submarkets, in terms of value, for North America, Europe, Asia Pacific (APAC), the Middle East and Africa (MEA), and Latin America
  • To profile key players and comprehensively analyze their core competencies
  • To understand the competitive landscape and identify significant growth strategies adopted by players across key regions
  • To analyze competitive developments, such as expansions and funding, new product launches, mergers and acquisitions, strategic partnerships, and agreements, in the ITOA market
  • To analyze the impact of COVID-19 pandemic on each segment of ITOA market

Available Customizations

MarketsandMarkets offers the following customizations for this market report:

  • Additional country-level analysis of IT Operations Analytics market
  • Profiling of additional market players (total up to 24)
  • Country-level analysis of main component segment
Custom Market Research Services

We will customize the research for you, in case the report listed above does not meet with your exact requirements. Our custom research will comprehensively cover the business information you require to help you arrive at strategic and profitable business decisions.

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Report Code
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Published ON
Sep, 2020
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