The research study for the frontline workers training market involved extensive secondary sources, directories, International Journal of Research & Method in Education, The Center for Economic and Policy Research (CEPR), and paid databases. Primary sources were mainly industry experts from the core and related industries, preferred frontline workers training solutions and service providers, third-party service providers, consulting service providers, end users, and other commercial enterprises. In-depth interviews were conducted with various primary respondents, including key industry participants and subject matter experts, to obtain and verify critical qualitative and quantitative information, and assess the market’s prospects.
Secondary Research
In the secondary research process, various sources were referred to for identifying and collecting information for this study. Secondary sources included annual reports, press releases, and investor presentations of companies; white papers, journals, and certified publications; and articles from recognized authors, directories, and databases. The data was also collected from other secondary sources, such as journals, government websites, blogs, and vendors' websites. Additionally, frontline workers training spending in various countries was extracted from the respective sources. Secondary research was mainly used to obtain key information related to the industry’s value chain and supply chain to identify key players based on solutions, services, market classification, and segmentation according to offerings of major players, industry trends related to solutions, services, modes of learning, applications, skillset types, vertical, region, and key developments from both market- and technology-oriented perspectives.
Primary Research
In the primary research process, various primary sources from both supply and demand sides were interviewed to obtain qualitative and quantitative information on the market. The primary sources from the supply side included various industry experts, including Chief Experience Officers (CXOs); Vice Presidents (VPs); directors from business development, marketing, and frontline workers training expertise; related key executives from frontline workers training solution vendors, SIs, professional service providers, and industry associations; and key opinion leaders.
Primary interviews were conducted to gather insights, such as market statistics, revenue data collected from solutions and services, market breakups, market size estimations, market forecasts, and data triangulation. Primary research also helped in understanding various trends related to technologies, applications, deployments, and regions. Stakeholders from the demand side, such as Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Chief Strategy Officers (CSOs), and end users using frontline workers training solutions, were interviewed to understand the buyer’s perspective on suppliers, products, service providers, and their current need of frontline workers training which would impact the overall market.
The following is the breakup of primary profiles:
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Market Size Estimation
For making market estimates and forecasting the Frontline Workers Training market and the other dependent submarkets, top-down and bottom-up approaches were used. The bottom-up procedure was used to arrive at the overall market size of the global Frontline Workers Training market, using the revenue from the key companies and their offerings in the market. With data triangulation and validation through primary interviews, this study determined and confirmed the exact value of the overall parent market size. The overall market size was then used in the top-down procedure to estimate the size of other individual markets via percentage splits of the market segments.
In the top-down approach, an exhaustive list of all the vendors offering solutions and services in the frontline workers training market was prepared. The revenue contribution of the market vendors was estimated through annual reports, press releases, funding, investor presentations, paid databases, and primary interviews. Each vendor's offerings were evaluated based on breadth of solutions and services, deployment modes, applications, and verticals. The aggregate of all the companies’ revenue was extrapolated to reach the overall market size. Each subsegment was studied and analyzed for its global market size and regional penetration. The markets were triangulated through both primary and secondary research. The primary procedure included extensive interviews for key insights from industry leaders, such as CIOs, CEOs, VPs, directors, and marketing executives. The market numbers were further triangulated with the existing MarketsandMarkets’ repository for validation.
In the bottom-up approach, the adoption rate of frontline workers training solutions and services among different end users in key countries with respect to their regions contributing the most to the market share was identified. For cross-validation, the adoption of frontline workers training solutions and services among industries, along with different use cases with respect to their regions, was identified and extrapolated. Weightage was given to use cases identified in different regions for the market size calculation.
All the possible parameters that affect the market covered in the research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data. The data is consolidated and added with detailed inputs and analysis from MarketsandMarkets.
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The The price trend is assumed to vary over time.
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All the forecasts are made with the standard assumption that the accepted currency is USD.
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For the conversion of various currencies to USD, average historical exchange rates are used according to the year specified. For all the historical and current exchange rates required for calculations and currency conversions, the US Internal Revenue Service's website is used.
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All the forecasts are made under the standard assumption that the globally accepted currency USD, remains constant during the next five years.
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Vendor-side analysis: The market size estimates of associated solutions and services are factored in from the vendor side by assuming an average of licensing and subscription-based models of leading and innovative vendors.
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Demand/end-user analysis: End users operating in verticals across regions are analyzed in terms of market spending on geospatial analytics based on some of the key use cases. These factors for the geospatial analytics per region are separately analyzed, and the average spending was extrapolated with an approximation based on assumed weightage. This factor is derived by averaging various market influencers, including recent developments, regulations, mergers and acquisitions, enterprise/SME adoption, start-up ecosystem, IT spending, technology propensity and maturity, use cases, and the estimated number of organizations per region.
Market Size Estimation: Top Down And Bottom Up Approach
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Data Triangulation
After arriving at the overall market size using the market size estimation processes as explained above, the market was split into several segments and subsegments. To complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment, data triangulation and market breakup procedures were employed, wherever applicable. The overall market size was then used in the top-down procedure to estimate the size of other individual markets via percentage splits of the market segmentation.
Market Definition
Frontline training refers to training programs and initiatives for frontline workers across healthcare, education, grocery and retail, hospitality, and more. Frontline workers often work long hours, often not at a desk or in front of a computer, and face compounding challenges, such as a lack of resources and occupational uncertainty. According to research from the Upskill America Initiative at The Aspen Institute, frontline training should be accessible on demand, in the flow of work, to reach frontline learners where they are.
As per PTC, frontline workers training solutions can increase efficiency and accuracy for both intermittent and regular tasks. Whether the frontline workers are technicians sent to help customers in the field or the production and maintenance teams in the factory, the efficiency and safety can be improved by providing augmented work instructions, expert procedural guidance, and on-demand help where and when they need it most.
Key Stakeholders
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Frontline workers training services vendors
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Frontline workers training solution vendors
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Managed service providers
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Support and maintenance service providers
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System Integrators (SIs)/migration service providers
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Value-Added Resellers (VARs) and distributors
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Distributors and Value-added Resellers (VARs)
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System Integrators (SIs)
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Independent Software Vendors (ISV)
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Digital Training solution providers
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Third-party providers
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Technology providers
Report Objectives
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To define, describe, and predict the frontline workers training market by offering, mode of learning, application, skillset type, vertical, and region
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To provide detailed information related to major factors (drivers, restraints, opportunities, and industry-specific challenges) influencing the market growth
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To analyze opportunities in the market and provide details of the competitive landscape for stakeholders and market leaders
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To forecast the market size of segments for five main regions: North America, Europe, Asia Pacific, Middle East & Africa, and Latin America
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To profile key players and comprehensively analyze their market rankings and core competencies
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To analyze competitive developments, such as partnerships, new product launches, and mergers and acquisitions, in the frontline workers training market
Available Customizations
With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:
Product Analysis
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Product matrix provides a detailed comparison of the product portfolio of each company
Geographic Analysis
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Further breakup of the North American market for Frontline Workers Training
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Further breakup of the European market for Frontline Workers Training
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Further breakup of the Asia Pacific market for Frontline Workers Training
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Further breakup of the Latin American market for Frontline Workers Training
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Further breakup of the Middle East & Africa market for Frontline Workers Training
Company Information
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Detailed analysis and profiling of additional market players (up to five)
Growth opportunities and latent adjacency in Frontline Workers Training Market