6.2 SOFTWARE BY TYPE
MARKETING AUTOMATION
- Marketing automation to streamline campaigns, personalize engagement, and boost ROI with automation
- Email marketing automation
- Marketing management & workflow
- Project & asset management
- Cross-channel campaign management
- Lead nurturing/lead generation
- Other marketing automations
CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
- CRM to improve relationships, enhance customer satisfaction, and drive sales growth
- Sales automation
- Lead management
- Pipeline management
- Customer service & support
- Other CRM
CUSTOMER EXPERIENCE MANAGEMENT (CEM)
- CEM to deliver unified messaging, automate engagement, strengthen customer connections
- Voice of Customer (VOC) analytics
- Experience management platforms/omnichannel experience platforms
- Customer feedback & sentiment analysis
- Customer journey orchestration
- Other customer experience managements
SOCIAL MEDIA MANAGEMENT
- Social media management to leverage AI for trends, personalization, and real-time customer engagement
- Influencer marketing platforms
- Social media publishing & scheduling
- Social listening & analytics
- Community & engagement management
- Other social media management systems
CONTENT MANAGEMENT
- Content management to help businesses maintain consistency, accessibility, and engagement
- Web content management
- Digital asset management
- AI-powered content generation
- Content collaboration & workflow tools
- Other content management systems
ECOMMERCE AND SALES ENABLEMENT
- Automation, and analytics to redefine eCommerce and sales enablement
- eCommerce platforms & marketplaces
- Sales enablement & Account-Based Marketing (ABM) tools
- Mobile commerce solutions
- Product Information Management (PIM)
- Other eCommerce and sales enablement
CUSTOMER DATA PLATFORMS (CDP)
- CDPs to enable hyper-personalization, enhance journeys, and boost growth
- Unified customer profiles & segmentation
- Real-time data integration
- Personalization engines
- Audience segmentation tools
- Other CDPs
SEO TOOLS
- SEO tools to leverage enhanced brand visibility and maximum ROI
- Keyword research tools
- On-page SEO tools
- Technical SEO auditing tools
- Backlink analysis tools
- Rank tracking tools
ADTECH
- AdTech in MarTech to enhance digital advertising strategies through data-driven insights, automation, and AI-driven targeting
- Programmatic advertising
- Ad campaign management
- Ad verification tools
- Retargeting platforms
- Ad performance analytics
OTHER SOFTWARE TYPES
Growth opportunities and latent adjacency in MarTech Market