AI in Tourism Market Size, Share, Industry Growth, Latest Trends

Report Code TC 9253
Published in Dec, 2024, By MarketsandMarkets™
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Artificial Intelligence in Tourism Market by Solution (Virtual Assistant & Chatbots, Pricing & Revenue Management, Booking Management System), End Users (Maritime Travel, Aviation, Cruise Line Operators, Resorts & Theme Parks) - Global Forecast to 2030

 

Overview

The AI in tourism market is estimated to be worth USD 2.95 billion in 2024 and is projected to reach USD 13.38 billion by 2030 at a Compound Annual Growth Rate (CAGR) of 28.7% during the forecast period. Advanced algorithms in AI change the face of the tourism industries by bringing actionable insights from large data sets. They optimize business policies on price models based on real-time analysis of market trends, competitor pricing, and customer demand, thus dynamizing their price structures for revenue maximization. Additionally, AI helps develop more targeted marketing campaigns by segmenting customer data on certain preferences and behaviors, allowing customized outreach that creates better engagement. Improvements such as this, spurred by AI analytics, have enabled it to identify inefficiencies and streamline processes, reducing costs while improving service delivery. Tourism businesses will then be able to create customized experiences that exceed their customers' expectations and foster loyalty, both of which are key growth drivers in the highly competitive market.

Artificial Intelligence in Tourism Market

Attractive Opportunities in the Artificial Intelligence in Tourism Market

NORTH AMERICA

The region boasts a well-developed technological infrastructure and a strong manufacturing industry. This fosters innovation and collaboration in developing and deploying AI in Tourism solutions and services.

Technological advancements such as NLP, machine learning and computer vision will revolutionize the AI in Tourism industry.

Agreements, collaborations, and partnerships are likely to be the key growth strategies adopted by market players in the next five years

Government support and funding and foundation of regulatory framework for satellite communication technology research and development stimulate innovation and adoption in both public and private sectors

The North America market is projected to grow from USD 1.00 billion in 2024 to USD 3.50 billion by 2030, at a CAGR of 23.2%.

Impact of AI on Artificial Intelligence in Tourism Market

AI and generative AI highly influence the tourism industry. Businesses interact with customers differently, and AI technologies enhance personalization by reading huge amounts of data to predict what a traveler prefers, thus allowing companies to offer an experience and recommendation customized for that traveler. Generative AI presents an opportunity to create dynamic content in personalized itineraries and marketing materials for individual travelers. This innovation streamlines operations through chatbots and virtual assistants to automate customer service tasks while answering clients promptly. On the contrary, AI-based technologies favor price strategy and inventory as they maximize revenue with a customer's orientation. Integrating these technologies allows companies to be productive in responding appropriately to changes in the market due to demand for the enhancing overall travel experience. The tourism industry must develop innovations to improve its services and effectiveness as it becomes receptive to AI advancement.

Artificial Intelligence in Tourism Market Impact

Global Artificial Intelligence in Tourism Market Dynamics

Driver: Deliver extreme performance and highly advanced use cases

The growth in the demand for personalized services encourages the application of AI across the tourism sectors, where more and more unique experiences are developed for customers. AI allows companies to study guest behavior and predict patterns in providing tailored recommendations to guests while considering accommodation, dining facilities, and other activities. Cognitive learning may also enable the AI to take over tasks where human effort would otherwise be required in terms of customer service, but much more cheaply and efficiently. Other than that, this allows the guests to have a smoother experience, but running businesses overall makes them run more efficiently by taking out lots of manual work and allowing them to automate most tasks. Increasingly, as consumers demand more tailored and personalized interactions, AI has become an important tool in meeting those demands to improve service and operations.

Restraint: High implementation costs

High implementation costs are one of the major barriers to adopting AI in the tourism market. Businesses with fewer resources may struggle to sustain the financial burden of integrating AI. The financial implications of AI integration demand high upgrade costs for existing systems and compatibility with new technologies. For instance, developing and customizing AI-based applications, including personalized chatbots or predictive analytics tools, might be extremely expensive. More than that, one needs to come up with periodic updates and developments to keep pace with the rapid advancement of AI technology. In this regard, some companies face difficulties in exploiting the potentiality of AI with full capital benefits, thereby causing delayed implementation in different areas, despite the immense scope AI carries for enriching customer experiences and efficiency of operations.

 

Opportunity: Incorporation of AI in areas of tourism revolutionizing customer interaction

AI is redefining tourism by actually constructing immersive experiences in tourist attractions. Augmented reality applications powered by AI provide real-time information and interactive content related to landmarks, museums, and cultural sites, making their journeys richer and more dynamic. Technological solutions can adjust to people's preferences and thus allow appropriate recommendations for point interests, historical facts of places, hidden gems, and even custom routes. AI allows smooth access to attractions by automating ticketing and keeping waiting times as short as possible for an efficient visitor experience. AI further assists in breaking language barriers. Thus, with AI translation tools, tourists can better connect to local cultures. The use of AI in tourist attractions will not only increase tourist experience levels but also offer insights to the attraction operators on how they can improve services to make tourism accessible, efficient, and exciting.

Challenge: Concerns related to data privacy and security

Data privacy and security are major AI-driven tourism market issues. Companies regularly are faced with sending more customer data to servers for AI to analyze to deliver personalized experiences. Data breaches and unauthorized access continue to go up. Such mishandling and distribution of personal data raise mistrust among travelers for institutions that do not have robust data protection policies. Furthermore, compliance complexities increase due to regulations such as GDPR and CCPA, and businesses are forced to adopt secure systems in combination with clear data handling practices. In addition, any data-related incident may impair the company's reputation and result in loss of customer loyalty while bringing financial consequences. Meeting all these privacy and security requirements is very important to encourage trust and successful implementation of AI technologies in the tourism sector.

Global Artificial Intelligence in Tourism Market Ecosystem Analysis

The prominent players in the AI in tourism market include IBM (US), Snowflake (US), and Salesforce (US). These companies have been operating in the market for several years and possess a diversified product portfolio, state-of-the-art technologies, and a well-established geographic footprint. These companies are rigorously working toward the research & development of AI in tourism infrastructure.

Top Companies in Artificial Intelligence in Tourism Market
 

The aviation segment is expected to hold the largest market size during the forecast period.

The incorporation of AI in aviation has greatly evolved operations, emphasizing safety and even customer satisfaction. Aircraft systems possess an advanced algorithm that predicts failures to increase safety levels while reducing downtime and minimizing the settlement of all losses. Air traffic management techniques that use efficient fuel consumption are also observed when algorithms in AI-driven systems analyze the weather patterns and loads of passengers. Such advanced AI-based chatbots enhance customer engagement through quick responses to booking requests and flight status while helping with personal lounge access suggestions and personalized onboard entertainment that caters to particular passenger preferences. Aviation security practices at airports have also improved with AI technology, enhancing the efficiency and accuracy of screening. In this way, by properly exploiting such capacities, airlines would not increase the costs associated with business operations but ensure travel convenience for customers. This will ultimately lead to higher customer satisfaction and loyalty. In a nutshell, the advancement of AI in its features and capabilities is expected to revolutionize the world of aviation soon.

Hospitality segment is expected to witness the highest growth rate during the forecast period

Hospitality end users in the tourism sector include businesses representing various businesses using AI to deliver improved guest experiences and increase operational efficiency. Hotels use AI for personalized guest services through automatic check-in solutions, intelligent control of rooms, personalized recommendations based on guests' preferences, and others. Resorts and theme parks use crowd management, dynamic pricing, and personalized guest interactions through AI-driven solutions to ensure smooth visitor experiences. Cruise line operators adopt AI for in-line itinerary planning and facilitating customer interactions using chatbots. The onboard service is also monitored in real-time. Restaurants and casinos use AI to manage optimal reservations, create more personalized menus with AI-based models, and ensure improved security. All this helps them provide an interactive and efficient environment for the patrons. AI remains central to changing hospitality landscapes, driving innovations, and providing effective service across various end-user segments.

Asia Pacific is expected to hold the largest market share during the forecast period

In China, the Hangzhou East Railway Station used facial recognition technology to speed up temporary identification cards during the Spring Festival migration in January 2020 so passengers could acquire them within 30 seconds instead of queuing them before staffed counters. In October 2023, Tokyo's Seibu Shinjuku Station launched an Al-powered machine called VoiceBiz from Toppan Printing Company, which translates speech into 12 languages and displays real-time interpretations on a transparent screen for communication between staff members and customers. The AI in tourism sector in India is witnessing transformative developments across various segments. In September 2024, Bengaluru Metro implemented driverless technology, also known as Communications-based Train Control (CBTC) signaling system, to enhance its efficiency. Additionally, the metro's Yellow Line will use AI to monitor tracks to ensure safer travel for passengers.

HIGHEST CAGR MARKET 2024-2030
INDIA FASTEST GROWING MARKET IN THE REGION
Artificial Intelligence in Tourism Market Size and Share

Recent Developments of Artificial Intelligence in Tourism Market

  • In August 2024, KT and LG partnered to research AI in tourism technologies and standards, focusing on wideband full-duplex communication.
  • In May 2024, Korean Air partnered with AWS to develop an AI Contact Center (AICC) platform incorporating innovative AI technologies to improve the customer experience.
  • In April 2024, Sabre Corporation partnered with InterparkTriple. This aims to leverage Sabre’s Travel AI microservices with InterparkTriple’s proprietary platform, providing users with AI-powered functionalities and personalized experiences.
  • In March 2024, IBM and Salesforce expanded their partnership to enhance AI and data ecosystems. IBM's watsonx platform and Granite models will boost generative AI use cases, pre-built actions, and prompts on the Salesforce Einstein 1 Platform.

Key Market Players

List of Top Artificial Intelligence in Tourism Market Companies

The Artificial Intelligence in Tourism Market is dominated by a few major players that have a wide regional presence. The major players in the Artificial Intelligence in Tourism Market are

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Scope of the Report

Report Attribute Details
Market size available for years 2019–2030
Base year considered 2023
Forecast period 2024–2030
Forecast units Value (USD Billion)
Segments Covered by offering (solutions and services), by type (Generative AI, other AI), by end user (travel industry, hospitality industry)
Regions covered North America, Europe, Asia Pacific, Middle East & Africa, and Latin America.

 

Key Questions Addressed by the Report

What are the opportunities in the AI in tourism market?
There are various opportunities in AI in tourism market, such as transformative applications, increasing demand for global connectivity, detailed sensing, and high-precision positioning technologies offered by AI in Tourism networks
What is the definition of the AI in tourism market?
AI in the tourism market refers to using artificial intelligence technologies in various activities through which travel, tourism, and hospitality practices are improved and optimized. It speaks about using solutions like machine learning, chatbots, predictive analytics, and automation to improve customer service, personalize travel experiences, streamline processes, and enhance efficiency in the whole industry. From personalized recommendations and dynamic pricing to real-time customer support and smart management of resources, AI is transforming all aspects of tourism businesses in their interactions with customers, management of services, and response to market needs.
Which region is expected to have the largest market share in the AI in tourism market?
Asia Pacific will acquire the largest share in the AI in tourism market during the forecast period.
What is the market size of the AI in tourism market?
The AI in tourism market is estimated to be worth USD 2.95 billion in 2024 and is projected to reach USD 13.38 billion by 2030, at a CAGR of 28.7% during the same period.
Who are the key players operating in the AI in tourism market?
The key market players profiled in the AI in tourism market are Snowflake (US), IBM (US), NVIDIA (US), Microsoft (US), AWS (US), Salesforce (US), Appier (Taiwan), Huawei (China), Sabre Corporation (US), SAS Institute (US), [24]7.ai (US), Virtusa Corporation (US), Travelport (UK), Amadeus (Spain), Devox Software (Poland), AltexSoft (US), Jio Haptik Technologies Limited (India), SHR Group (US), Duve (US), Nexscient (US), Persado (US), Canary Technologies (US), Mize (US), FLYR (US), Geovea (US), and Layla AI (Germany).
What are the key technology trends in the AI in tourism market?
The key technology trends in AI in tourism include conversational AI, auto ML, IoT, and AR/VR.

 

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Table of Contents

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TITLE
PAGE NO
INTRODUCTION
34
RESEARCH METHODOLOGY
39
EXECUTIVE SUMMARY
48
PREMIUM INSIGHTS
50
MARKET OVERVIEW AND INDUSTRY TRENDS
55
  • 5.1 INTRODUCTION
  • 5.2 MARKET DYNAMICS
    DRIVERS
    - Rising adoption of data automation tools to ease decision-making process
    - Increasing demand for highly personalized services to enhance customer experience
    RESTRAINTS
    - High initial costs
    OPPORTUNITIES
    - Incorporation of AI in areas of tourism revolutionizing customer interaction
    - Emergence of AI-driven applications for flight forecasting
    CHALLENGES
    - Concerns related to data privacy and security
  • 5.3 BRIEF HISTORY OF AI IN TOURISM
  • 5.4 ECOSYSTEM ANALYSIS
  • 5.5 CASE STUDY ANALYSIS
    BOOKING.COM HELPS CUSTOMERS EXPERIENCE NEW WORLD OF TRAVEL USING AWS AND GENERATIVE AI
    TRAVELPASS’ JOURNEY TO DELIVER MORE CURATED TRAVELER EXPERIENCES — AT HALF COST
    A1 INTELIGENCIA EM VIAGENS BOOSTS TEAM EFFICIENCY AND CUSTOMER EXPERIENCE WITH POWER AUTOMATE AND COPILOT STUDIO
    HOMARIS ACHIEVED HIGHER GUEST SATISFACTION RATES WITH SMARTPRIORITY BY DUVEAI
  • 5.6 SUPPLY CHAIN ANALYSIS
  • 5.7 TARIFF AND REGULATORY LANDSCAPE
    TARIFF RELATED TO PROCESSORS AND CONTROLLERS (HSN: 854231)
    REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
    KEY REGULATIONS: AI IN TOURISM
    - North America
    - Europe
    - Asia Pacific
    - Middle East & Africa
    - Latin America
  • 5.8 PRICING ANALYSIS
    AVERAGE SELLING PRICE TREND AMONG KEY PLAYERS, BY SUBSCRIPTION PLAN
    INDICATIVE PRICING ANALYSIS, BY FEATURE
  • 5.9 TECHNOLOGY ANALYSIS
    KEY TECHNOLOGIES
    - Conversational AI
    - Autonomous AI & autonomous agent
    - AutoML
    - Causal AI
    - MLOps
    COMPLEMENTARY TECHNOLOGIES
    - Blockchain
    - Edge computing
    - Sensors and robotics
    - Cybersecurity
    ADJACENT TECHNOLOGIES
    - Big Data
    - IoT
    - Augmented Reality (AR)/Virtual Reality (VR)
  • 5.10 PATENT ANALYSIS
    LIST OF MAJOR PATENTS
  • 5.11 PORTER’S FIVE FORCES ANALYSIS
    THREAT OF NEW ENTRANTS
    THREAT OF SUBSTITUTES
    BARGAINING POWER OF BUYERS
    BARGAINING POWER OF SUPPLIERS
    INTENSITY OF COMPETITIVE RIVALRY
  • 5.12 TRENDS/DISRUPTIONS IMPACTING CUSTOMER BUSINESS
  • 5.13 KEY STAKEHOLDERS AND BUYING CRITERIA
    KEY STAKEHOLDERS IN BUYING PROCESS
    - Buying criteria
  • 5.14 KEY CONFERENCES AND EVENTS, 2024–2025
  • 5.15 TECHNOLOGY ROADMAP FOR AI IN TOURISM MARKET
    SHORT-TERM ROADMAP (2023–2025)
    MID-TERM ROADMAP (2026–2028)
    LONG-TERM ROADMAP (2029–2030)
  • 5.16 BEST PRACTICES IN AI IN TOURISM MARKET
    PERSONALIZATION AND CUSTOMER-CENTRIC APPROACH
    SEAMLESS AI INTEGRATION WITH EXISTING SYSTEMS
    REAL-TIME DATA UTILIZATION
    ENHANCING OPERATIONAL EFFICIENCY
    DATA PRIVACY AND SECURITY COMPLIANCE
    AI FOR SUSTAINABILITY
    CONTINUOUS LEARNING AND IMPROVEMENT
    HUMAN-AI COLLABORATION
    TRANSPARENCY AND TRUST
    - MONITORING AND MAINTENANCE
  • 5.17 CURRENT AND EMERGING BUSINESS MODELS
    SUBSCRIPTION SERVICES
    DYNAMIC PRICING
    SERVICE FEES
    DATA MONETIZATION
    AI-ENHANCED LOYALTY PROGRAMS
    CUSTOMIZED TRAVEL PACKAGES
    ANCILLARY REVENUE STREAMS
    AI-POWERED TRAVEL ANALYTICS
  • 5.18 AI IN TOURISM MARKET: TOOLS, FRAMEWORKS, AND TECHNIQUES
  • 5.19 TRADE ANALYSIS (8542)
    EXPORT SCENARIO OF PROCESSORS AND CONTROLLERS
    IMPORT SCENARIO OF PROCESSORS AND CONTROLLERS
  • 5.20 INVESTMENT AND FUNDING SCENARIO
  • 5.21 IMPACT OF ARTIFICIAL INTELLIGENCE (AI)/GENERATIVE AI ON TOURISM
    IMPACT OF AI/GENERATIVE AI ON TOURISM
    USE CASES OF GENERATIVE AI IN TOURISM
AI IN TOURISM MARKET, BY OFFERING
97
  • 6.1 INTRODUCTION
    OFFERING: AI IN TOURISM DRIVERS
  • 6.2 SOLUTIONS
    TRAVEL
    - Booking management system
    - Virtual assistants & chatbots
    - Pricing & revenue management
    - Customer experience management
    - Security & surveillance systems
    - Other travel solutions
    HOSPITALITY
    - Booking management system
    - Virtual assistant & chatbots
    - Pricing & revenue management
    - Customer experience management
    - Security & surveillance system
    - Operational efficiency and resource management
    - Other hospitality solutions
  • 6.3 SERVICES
    PROFESSIONAL SERVICES
    - Personalized training programs and seamless integration of AI solutions in existing infrastructure to drive market growth
    - Consulting
    - System integration & implementation
    - Support & maintenance
    MANAGED SERVICES
    - Outsourcing AI management that reduces system failures and disruptions through experienced providers to drive market growth
AI IN TOURISM MARKET, BY TYPE
123
  • 7.1 INTRODUCTION
    TYPE: AI IN TOURISM DRIVERS
  • 7.2 OTHER AI
    TECHNOLOGIES SUCH AS ML AND NLP IMPROVE SERVICES BY IDENTIFYING CUSTOMER BEHAVIOR TRENDS TO DRIVE MARKET
    MACHINE LEARNING
    NATURAL LANGUAGE PROCESSING
    PREDICTIVE ANALYTICS
    COMPUTER VISION
  • 7.3 GENERATIVE AI
    AI-BASED VIRTUAL TOURS AND GENERATION OF PERSONALIZED CONTENT AND RECOMMENDATION TO DRIVE MARKET
AI IN TOURISM MARKET, BY END USER
129
  • 8.1 INTRODUCTION
    END USER: AI IN TOURISM DRIVERS
  • 8.2 TRAVEL INDUSTRY
    CAR RENTAL AND MOBILITY PROVIDERS
    - AI-powered chatbots and virtual assistants to drive growth
    MARITIME TRAVEL
    - AI algorithms save time and fuel by analyzing weather and traffic patterns to recommend optimal routes
    AVIATION
    - AI optimizes operations and reduces delays
    OTHER END USERS
  • 8.3 HOSPITALITY INDUSTRY
    HOTELS
    - AI analyzes occupancy patterns to optimize staff scheduling, reducing costs and driving market growth
    RESORTS & AMUSEMENT PARKS
    - AI apps offer real-time navigation, helping guests find attractions and services efficiently, driving market growth
    CRUISE LINE OPERATORS
    - AI optimizes resource use, supporting sustainability and driving market growth
    OTHER END USERS
AI IN TOURISM MARKET, BY REGION
143
  • 9.1 INTRODUCTION
  • 9.2 NORTH AMERICA
    NORTH AMERICA: MACROECONOMIC OUTLOOK
    US
    - Increased AI adoption in hospitality sector to drive market growth
    CANADA
    - Government investments in AI technologies to boost market growth
  • 9.3 EUROPE
    EUROPE: MACROECONOMIC OUTLOOK
    UK
    - Strong focus on improving customer experiences and passenger safety to drive market growth
    GERMANY
    - Strong focus on Industry 4.0 and smart manufacturing to drive market growth
    FRANCE
    - Increasing adoption of AI in aviation and investments by major players to drive growth
    ITALY
    - Public investments and collaboration between private players to drive market growth
    SPAIN
    - Rising integration of AI in popular tourist spots and AI-powered virtual guides to drive market growth
    NORDICS
    - Increasing demand for AI in aviation and maritime sector to drive market growth
    REST OF EUROPE
  • 9.4 ASIA PACIFIC
    ASIA PACIFIC: MACROECONOMIC OUTLOOK
    CHINA
    - Rising security demands and surge in tourism to drive market growth
    JAPAN
    - Japan leveraging AI to enhance visitor experiences to drive sustainable market growth
    INDIA
    - Growing demand for smart infrastructure for enhancing travel experience to drive market growth
    AUSTRALIA & NEW ZEALAND
    - Enhanced customer experience at airports through AI-based solution to drive growth
    SOUTH KOREA
    - AI-based translation services to drive market growth
    ASEAN
    - Government initiatives for increasing tourism to drive AI in tourism market growth
    REST OF ASIA PACIFIC
  • 9.5 MIDDLE EAST & AFRICA
    MIDDLE EAST & AFRICA: MACROECONOMIC OUTLOOK
    KSA
    - Need for digital transformation under Vision 2030 to propel AI in tourism market
    UAE
    - Investments in AI and medical tourism to drive market growth
    KUWAIT
    - Tourism city initiative to boost AI in tourism market growth
    QATAR
    - Government-driven digitalization to drive growth
    SOUTH AFRICA
    - Increasing AI adoption to transform customer experiences in airports to drive market
    REST OF MIDDLE EAST & AFRICA
  • 9.6 LATIN AMERICA
    LATIN AMERICA: MACROECONOMIC OUTLOOK
    BRAZIL
    - Digital transformation in Brazilian tourism sector to drive market growth
    MEXICO
    - Investments by major players and increasing utilization of AI-based solutions in hospitality sector to drive market
    REST OF LATIN AMERICA
COMPETITIVE LANDSCAPE
224
  • 10.1 INTRODUCTION
  • 10.2 KEY PLAYER STRATEGIES/RIGHT TO WIN
  • 10.3 MARKET SHARE ANALYSIS
    MARKET RANKING ANALYSIS
  • 10.4 REVENUE ANALYSIS
  • 10.5 COMPANY EVALUATION MATRIX: KEY PLAYERS, 2024
    STARS
    EMERGING LEADERS
    PERVASIVE PLAYERS
    PARTICIPANTS
    COMPANY FOOTPRINT: KEY PLAYERS, 2024
    - Offering footprint
    - End user footprint
    - Region footprint
  • 10.6 COMPANY EVALUATION MATRIX: STARTUPS/SMES, 2024
    PROGRESSIVE COMPANIES
    RESPONSIVE COMPANIES
    DYNAMIC COMPANIES
    STARTING BLOCKS
    COMPETITIVE BENCHMARKING: STARTUPS/SMES, 2024
    - Detailed list of key startups/SMEs
    - Competitive benchmarking of key startups/SMEs
  • 10.7 COMPETITIVE SCENARIO AND TRENDS
    PRODUCT LAUNCHES
    DEALS
  • 10.8 BRAND/PRODUCT COMPARISON
  • 10.9 COMPANY VALUATION AND FINANCIAL METRICS OF KEY AI IN TOURISM SOLUTION PROVIDERS
COMPANY PROFILES
242
  • 11.1 KEY PLAYERS
    SNOWFLAKE INC.
    - Business overview
    - Products/Solutions/Services offered
    - Recent developments
    - MnM View
    SALESFORCE, INC.
    - Business overview
    - Products/Solutions/Services offered
    - Recent developments
    - MnM View
    AMAZON WEB SERVICES, INC.
    - Business overview
    - Products/Solutions/Services offered
    - Recent developments
    - MnM View
    IBM
    - Business overview
    - Products/Solutions/Services offered
    - Recent developments
    - MnM View
    MICROSOFT CORPORATION, INC.
    - Business overview
    - Products/Solutions/Services offered
    - Recent developments
    - MnM View
    NVIDIA CORPORATION
    - Business overview
    - Products/Solutions/Services offered
    - Recent developments
    SAS INSTITUTE
    - Business overview
    - Products/Solutions/Services offered
    - Recent developments
    SABRE CORPORATION
    - Business overview
    - Products/Solutions/Services offered
    - Recent developments
    HUAWEI
    - Business overview
    - Products/Solutions/Services offered
    - Recent developments
    [24]7.AI
    VIRTUSA CORPORATION
    APPIER INC.
    TRAVELPORT WORLDWIDE LTD
    AMADEUS IT GROUP, S.A.
    ZENDESK
  • 11.2 STARTUPS/SMES
    DEVOX SOFTWARE
    ALTEXSOFT
    JIO HAPTIK TECHNOLOGIES LIMITED
    SHR GROUP
    DUVE
    NEXSCIENT
    PERSADO
    CANARY TECHNOLOGIES
    MIZE
    FLYR
    GEOVEA
    LAYLA AI
ADJACENT/RELATED MARKETS
289
  • 12.1 INTRODUCTION
    MARKET DEFINITION
  • 12.2 CONVERSATIONAL AI MARKET
    MARKET OVERVIEW
    CONVERSATIONAL AI MARKET, BY OFFERING
  • 12.3 SERVICES
    CONVERSATIONAL AI MARKET, BY BUSINESS FUNCTION
    CONVERSATIONAL AI MARKET, BY INTEGRATION MODE
    CONVERSATIONAL AI MARKET, BY VERTICAL
  • 12.4 CUSTOMER EXPERIENCE MANAGEMENT MARKET
    MARKET DEFINITION
    MARKET OVERVIEW
    CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY OFFERING
    CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY DEPLOYMENT TYPE
    CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY ORGANIZATION SIZE
    CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY VERTICAL
APPENDIX
298
  • 13.1 DISCUSSION GUIDE
  • 13.2 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
  • 13.3 CUSTOMIZATION OPTIONS
  • 13.4 RELATED REPORTS
  • 13.5 AUTHOR DETAILS
LIST OF TABLES
 
  • TABLE 1 USD EXCHANGE RATES, 2019–2023
  • TABLE 2 AI IN TOURISM MARKET: ECOSYSTEM ANALYSIS
  • TABLE 3 TARIFF RELATED TO PROCESSORS AND CONTROLLERS (HSN: 854231), 2023
  • TABLE 4 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 5 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 6 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 7 MIDDLE EAST & AFRICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 8 LATIN AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 9 AVERAGE SELLING PRICE TREND AMONG KEY PLAYERS, BY SUBSCRIPTION PLAN (USD)
  • TABLE 10 INDICATIVE PRICING LEVELS OF AI IN TOURISM
  • TABLE 11 PORTER’S FIVE FORCES IMPACT ON MARKET
  • TABLE 12 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR END USERS
  • TABLE 13 KEY BUYING CRITERIA FOR END USERS
  • TABLE 14 MARKET: DETAILED LIST OF CONFERENCES AND EVENTS, 2024–2025
  • TABLE 15 MARKET, BY OFFERING, 2019–2023 (USD MILLION)
  • TABLE 16 MARKET, BY OFFERING, 2024–2030 (USD MILLION)
  • TABLE 17 SOLUTIONS: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 18 SOLUTIONS: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 19 MARKET, BY TRAVEL SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 20 MARKET, BY TRAVEL SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 21 BOOKING MANAGEMENT: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 22 BOOKING MANAGEMENT: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 23 VIRTUAL ASSISTANTS & CHATBOTS: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 24 VIRTUAL ASSISTANTS & CHATBOTS: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 25 PRICING & REVENUE MANAGEMENT: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 26 PRICING & REVENUE MANAGEMENT: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 27 CUSTOMER EXPERIENCE MANAGEMENT: AI IN TOURISM MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 28 CUSTOMER EXPERIENCE MANAGEMENT: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 29 SECURITY & SURVEILLANCE SYSTEMS: AI IN TOURISM MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 30 SECURITY & SURVEILLANCE SYSTEMS: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 31 OTHER TRAVEL SOLUTIONS: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 32 OTHER TRAVEL SOLUTIONS: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 33 MARKET, BY HOSPITALITY SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 34 MARKET, BY HOSPITALITY SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 35 BOOKING MANAGEMENT SYSTEM: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 36 BOOKING MANAGEMENT SYSTEM: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 37 VIRTUAL ASSISTANT AND CHATBOTS: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 38 VIRTUAL ASSISTANT AND CHATBOTS: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 39 PRICING & REVENUE MANAGEMENT: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 40 PRICING & REVENUE MANAGEMENT: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 41 CUSTOMER EXPERIENCE MANAGEMENT: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 42 CUSTOMER EXPERIENCE MANAGEMENT: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 43 SECURITY & SURVEILLANCE SYSTEM: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 44 SECURITY & SURVEILLANCE SYSTEM: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 45 OPERATIONAL EFFICIENCY AND RESOURCE MANAGEMENT: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 46 OPERATIONAL EFFICIENCY AND RESOURCE MANAGEMENT: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 47 OTHER SOLUTIONS: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 48 OTHER SOLUTIONS: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 49 MARKET, BY SERVICE, 2019–2023 (USD MILLION)
  • TABLE 50 MARKET, BY SERVICE, 2024–2030 (USD MILLION)
  • TABLE 51 SERVICES: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 52 SERVICES: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 53 PROFESSIONAL SERVICES: AI IN TOURISM MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 54 PROFESSIONAL SERVICES: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 55 MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION)
  • TABLE 56 MARKET, BY PROFESSIONAL SERVICE, 2024–2030 (USD MILLION)
  • TABLE 57 CONSULTING: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 58 CONSULTING: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 59 SYSTEM INTEGRATION & IMPLEMENTATION: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 60 SYSTEM INTEGRATION & IMPLEMENTATION: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 61 SUPPORT & MAINTENANCE: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 62 SUPPORT & MAINTENANCE: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 63 MANAGED SERVICES: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 64 MANAGED SERVICES: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 65 MARKET, BY TYPE, 2019–2023 (USD MILLION)
  • TABLE 66 MARKET, BY TYPE, 2024–2030 (USD MILLION)
  • TABLE 67 OTHER AI: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 68 OTHER AI: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 69 GENERATIVE AI: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 70 GENERATIVE AI: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 71 MARKET, BY END USER, 2019–2023 (USD MILLION)
  • TABLE 72 MARKET, BY END USER, 2024–2030 (USD MILLION)
  • TABLE 73 TRAVEL INDUSTRY: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 74 TRAVEL INDUSTRY: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 75 MARKET, BY TRAVEL INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 76 MARKET, BY TRAVEL INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 77 CAR RENTAL AND MOBILITY PROVIDERS: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 78 CAR RENTAL & MOBILITY PROVIDERS: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 79 MARITIME TRAVEL: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 80 MARITIME TRAVEL: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 81 AVIATION: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 82 AVIATION: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 83 OTHER END USERS: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 84 OTHER END USERS: AI IN TOURISM MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 85 HOSPITALITY INDUSTRY: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 86 HOSPITALITY INDUSTRY: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 87 MARKET, BY HOSPITALITY INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 88 MARKET, BY HOSPITALITY INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 89 HOTELS: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 90 HOTELS: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 91 RESORTS & AMUSEMENT PARKS: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 92 RESORTS & AMUSEMENT PARKS: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 93 CRUISE LINE OPERATORS: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 94 CRUISE LINE OPERATORS: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 95 OTHER END USERS: MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 96 OTHER END USERS: MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 97 MARKET, BY REGION, 2019–2023 (USD MILLION)
  • TABLE 98 MARKET, BY REGION, 2024–2030 (USD MILLION)
  • TABLE 99 NORTH AMERICA: MARKET, BY OFFERING, 2019–2023 (USD MILLION)
  • TABLE 100 NORTH AMERICA: MARKET, BY OFFERING, 2024–2030 (USD MILLION)
  • TABLE 101 NORTH AMERICA: MARKET, BY TRAVEL SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 102 NORTH AMERICA: MARKET, BY TRAVEL SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 103 NORTH AMERICA: MARKET, BY HOSPITALITY SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 104 NORTH AMERICA: MARKET, BY HOSPITALITY SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 105 NORTH AMERICA: MARKET, BY SERVICE, 2019–2023 (USD MILLION)
  • TABLE 106 NORTH AMERICA: MARKET, BY SERVICE, 2024–2030 (USD MILLION)
  • TABLE 107 NORTH AMERICA: MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION)
  • TABLE 108 NORTH AMERICA: MARKET, BY PROFESSIONAL SERVICE, 2024–2030 (USD MILLION)
  • TABLE 109 NORTH AMERICA: MARKET, BY TYPE, 2019–2023 (USD MILLION)
  • TABLE 110 NORTH AMERICA: MARKET, BY TYPE, 2024–2030 (USD MILLION)
  • TABLE 111 NORTH AMERICA: MARKET, BY END USER, 2019–2023 (USD MILLION)
  • TABLE 112 NORTH AMERICA: MARKET, BY END USER, 2024–2030 (USD MILLION)
  • TABLE 113 NORTH AMERICA: MARKET, BY TRAVEL INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 114 NORTH AMERICA: MARKET, BY TRAVEL INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 115 NORTH AMERICA: MARKET, BY HOSPITALITY INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 116 NORTH AMERICA: MARKET, BY HOSPITALITY INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 117 NORTH AMERICA: MARKET, BY COUNTRY, 2019–2023 (USD MILLION)
  • TABLE 118 NORTH AMERICA: AI IN TOURISM MARKET, BY COUNTRY, 2024–2030 (USD MILLION)
  • TABLE 119 US: MARKET, BY OFFERING, 2019–2023 (USD MILLION)
  • TABLE 120 US: MARKET, BY OFFERING, 2024–2030 (USD MILLION)
  • TABLE 121 US: MARKET, BY TRAVEL SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 122 US: MARKET, BY TRAVEL SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 123 US: MARKET, BY HOSPITALITY SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 124 US: MARKET, BY HOSPITALITY SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 125 US: MARKET, BY SERVICE, 2019–2023 (USD MILLION)
  • TABLE 126 US: MARKET, BY SERVICE, 2024–2030 (USD MILLION)
  • TABLE 127 US: MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION)
  • TABLE 128 US: MARKET, BY PROFESSIONAL SERVICE, 2024–2030 (USD MILLION)
  • TABLE 129 US: MARKET, BY TYPE, 2019–2023 (USD MILLION)
  • TABLE 130 US: MARKET, BY TYPE, 2024–2030 (USD MILLION)
  • TABLE 131 US: MARKET, BY END USER, 2019–2023 (USD MILLION)
  • TABLE 132 US: MARKET, BY END USER, 2024–2030 (USD MILLION)
  • TABLE 133 US: MARKET, BY TRAVEL INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 134 US: MARKET, BY TRAVEL INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 135 US: MARKET, BY HOSPITALITY INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 136 US: MARKET, BY HOSPITALITY INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 137 CANADA: MARKET, BY OFFERING, 2019–2023 (USD MILLION)
  • TABLE 138 CANADA: MARKET, BY OFFERING, 2024–2030 (USD MILLION)
  • TABLE 139 CANADA: MARKET, BY TRAVEL SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 140 CANADA: MARKET, BY TRAVEL SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 141 CANADA: MARKET, BY HOSPITALITY SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 142 CANADA: MARKET, BY HOSPITALITY SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 143 CANADA: MARKET, BY SERVICE, 2019–2023 (USD MILLION)
  • TABLE 144 CANADA: MARKET, BY SERVICE, 2024–2030 (USD MILLION)
  • TABLE 145 CANADA: MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION)
  • TABLE 146 CANADA: MARKET, BY PROFESSIONAL SERVICE, 2024–2030 (USD MILLION)
  • TABLE 147 CANADA: AI IN TOURISM MARKET, BY TYPE, 2019–2023 (USD MILLION)
  • TABLE 148 CANADA: MARKET, BY TYPE, 2024–2030 (USD MILLION)
  • TABLE 149 CANADA: MARKET, BY END USER, 2019–2023 (USD MILLION)
  • TABLE 150 CANADA: MARKET, BY END USER, 2024–2030 (USD MILLION)
  • TABLE 151 CANADA: MARKET, BY TRAVEL INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 152 CANADA: MARKET, BY TRAVEL INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 153 CANADA: MARKET, BY HOSPITALITY INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 154 CANADA: MARKET, BY HOSPITALITY INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 155 EUROPE: MARKET, BY OFFERING, 2019–2023 (USD MILLION)
  • TABLE 156 EUROPE: MARKET, BY OFFERING, 2024–2030 (USD MILLION)
  • TABLE 157 EUROPE: MARKET, BY TRAVEL SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 158 EUROPE: MARKET, BY TRAVEL SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 159 EUROPE: MARKET, BY HOSPITALITY SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 160 EUROPE: MARKET, BY HOSPITALITY SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 161 EUROPE: MARKET, BY SERVICE, 2019–2023 (USD MILLION)
  • TABLE 162 EUROPE: MARKET, BY SERVICE, 2024–2030 (USD MILLION)
  • TABLE 163 EUROPE: MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION)
  • TABLE 164 EUROPE: MARKET, BY PROFESSIONAL SERVICE, 2024–2030 (USD MILLION)
  • TABLE 165 EUROPE: MARKET, BY TYPE, 2019–2023 (USD MILLION)
  • TABLE 166 EUROPE: MARKET, BY TYPE, 2024–2030 (USD MILLION)
  • TABLE 167 EUROPE: MARKET, BY END USER, 2019–2023 (USD MILLION)
  • TABLE 168 EUROPE: MARKET, BY END USER, 2024–2030 (USD MILLION)
  • TABLE 169 EUROPE: MARKET, BY TRAVEL INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 170 EUROPE: MARKET, BY TRAVEL INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 171 EUROPE: MARKET, BY HOSPITALITY INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 172 EUROPE: MARKET, BY HOSPITALITY INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 173 EUROPE: MARKET, BY COUNTRY, 2019–2023 (USD MILLION)
  • TABLE 174 EUROPE: MARKET, BY COUNTRY, 2024–2030 (USD MILLION)
  • TABLE 175 UK: MARKET, BY OFFERING, 2019–2023 (USD MILLION)
  • TABLE 176 UK: MARKET, BY OFFERING, 2024–2030 (USD MILLION)
  • TABLE 177 UK: MARKET, BY TRAVEL SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 178 UK: MARKET, BY TRAVEL SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 179 UK: MARKET, BY HOSPITALITY SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 180 UK: MARKET, BY HOSPITALITY SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 181 UK: MARKET, BY SERVICE, 2019–2023 (USD MILLION)
  • TABLE 182 UK: MARKET, BY SERVICE, 2024–2030 (USD MILLION)
  • TABLE 183 UK: MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION)
  • TABLE 184 UK: MARKET, BY PROFESSIONAL SERVICE, 2024–2030 (USD MILLION)
  • TABLE 185 UK: MARKET, BY TYPE, 2019–2023 (USD MILLION)
  • TABLE 186 UK: AI IN TOURISM MARKET, BY TYPE, 2024–2030 (USD MILLION)
  • TABLE 187 UK: MARKET, BY END USER, 2019–2023 (USD MILLION)
  • TABLE 188 UK: MARKET, BY END USER, 2024–2030 (USD MILLION)
  • TABLE 189 UK: MARKET, BY TRAVEL INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 190 UK: MARKET, BY TRAVEL INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 191 UK: MARKET, BY HOSPITALITY INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 192 UK: MARKET, BY HOSPITALITY INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 193 ASIA PACIFIC: MARKET, BY OFFERING, 2019–2023 (USD MILLION)
  • TABLE 194 ASIA PACIFIC: MARKET, BY OFFERING, 2024–2030 (USD MILLION)
  • TABLE 195 ASIA PACIFIC: MARKET, BY TRAVEL SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 196 ASIA PACIFIC: MARKET, BY TRAVEL SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 197 ASIA PACIFIC: MARKET, BY HOSPITALITY SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 198 ASIA PACIFIC: MARKET, BY HOSPITALITY SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 199 ASIA PACIFIC: MARKET, BY SERVICE, 2019–2023 (USD MILLION)
  • TABLE 200 ASIA PACIFIC: MARKET, BY SERVICE, 2024–2030 (USD MILLION)
  • TABLE 201 ASIA PACIFIC: MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION)
  • TABLE 202 ASIA PACIFIC: MARKET, BY PROFESSIONAL SERVICE, 2024–2030 (USD MILLION)
  • TABLE 203 ASIA PACIFIC: MARKET, BY TYPE, 2019–2023 (USD MILLION)
  • TABLE 204 ASIA PACIFIC: MARKET, BY TYPE, 2024–2030 (USD MILLION)
  • TABLE 205 ASIA PACIFIC: MARKET, BY END USER, 2019–2023 (USD MILLION)
  • TABLE 206 ASIA PACIFIC: MARKET, BY END USER, 2024–2030 (USD MILLION)
  • TABLE 207 ASIA PACIFIC: MARKET, BY TRAVEL INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 208 ASIA PACIFIC: MARKET, BY TRAVEL INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 209 ASIA PACIFIC: MARKET, BY HOSPITALITY INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 210 ASIA PACIFIC: MARKET, BY HOSPITALITY INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 211 ASIA PACIFIC: MARKET, BY COUNTRY, 2019–2023 (USD MILLION)
  • TABLE 212 ASIA PACIFIC: MARKET, BY COUNTRY, 2024–2030 (USD MILLION)
  • TABLE 213 CHINA: MARKET, BY OFFERING, 2019–2023 (USD MILLION)
  • TABLE 214 CHINA: MARKET, BY OFFERING, 2024–2030 (USD MILLION)
  • TABLE 215 CHINA: AI IN TOURISM MARKET, BY TRAVEL SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 216 CHINA: MARKET, BY TRAVEL SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 217 CHINA: MARKET, BY HOSPITALITY SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 218 CHINA: MARKET, BY HOSPITALITY SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 219 CHINA: MARKET, BY SERVICE, 2019–2023 (USD MILLION)
  • TABLE 220 CHINA: MARKET, BY SERVICE, 2024–2030 (USD MILLION)
  • TABLE 221 CHINA: MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION)
  • TABLE 222 CHINA: MARKET, BY PROFESSIONAL SERVICE, 2024–2030 (USD MILLION)
  • TABLE 223 CHINA: MARKET, BY TYPE, 2019–2023 (USD MILLION)
  • TABLE 224 CHINA: MARKET, BY TYPE, 2024–2030 (USD MILLION)
  • TABLE 225 CHINA: MARKET, BY END USER, 2019–2023 (USD MILLION)
  • TABLE 226 CHINA: MARKET, BY END USER, 2024–2030 (USD MILLION)
  • TABLE 227 CHINA: MARKET, BY TRAVEL INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 228 CHINA: MARKET, BY TRAVEL INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 229 CHINA: MARKET, BY HOSPITALITY INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 230 CHINA: MARKET, BY HOSPITALITY INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 231 MIDDLE EAST & AFRICA: MARKET, BY OFFERING, 2019–2023 (USD MILLION)
  • TABLE 232 MIDDLE EAST & AFRICA: MARKET, BY OFFERING, 2024–2030 (USD MILLION)
  • TABLE 233 MIDDLE EAST & AFRICA: MARKET, BY TRAVEL SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 234 MIDDLE EAST & AFRICA: MARKET, BY TRAVEL SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 235 MIDDLE EAST & AFRICA: MARKET, BY HOSPITALITY SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 236 MIDDLE EAST & AFRICA: MARKET, BY HOSPITALITY SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 237 MIDDLE EAST & AFRICA: MARKET, BY SERVICE, 2019–2023 (USD MILLION)
  • TABLE 238 MIDDLE EAST & AFRICA: MARKET, BY SERVICE, 2024–2030 (USD MILLION)
  • TABLE 239 MIDDLE EAST & AFRICA: MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION)
  • TABLE 240 MIDDLE EAST & AFRICA: MARKET, BY PROFESSIONAL SERVICE, 2024–2030 (USD MILLION)
  • TABLE 241 MIDDLE EAST & AFRICA: MARKET, BY TYPE, 2019–2023 (USD MILLION)
  • TABLE 242 MIDDLE EAST & AFRICA: MARKET, BY TYPE, 2024–2030 (USD MILLION)
  • TABLE 243 MIDDLE EAST & AFRICA: MARKET, BY END USER, 2019–2023 (USD MILLION)
  • TABLE 244 MIDDLE EAST & AFRICA: MARKET, BY END USER, 2024–2030 (USD MILLION)
  • TABLE 245 MIDDLE EAST & AFRICA: MARKET, BY TRAVEL INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 246 MIDDLE EAST & AFRICA: MARKET, BY TRAVEL INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 247 MIDDLE EAST & AFRICA: MARKET, BY HOSPITALITY INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 248 MIDDLE EAST & AFRICA: MARKET, BY HOSPITALITY INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 249 MIDDLE EAST & AFRICA: AI IN TOURISM MARKET, BY COUNTRY, 2019–2023 (USD MILLION)
  • TABLE 250 MIDDLE EAST & AFRICA: MARKET, BY COUNTRY, 2024–2030 (USD MILLION)
  • TABLE 251 KSA: MARKET, BY OFFERING, 2019–2023 (USD MILLION)
  • TABLE 252 KSA: MARKET, BY OFFERING, 2024–2030 (USD MILLION)
  • TABLE 253 KSA: MARKET, BY TRAVEL SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 254 KSA: MARKET, BY TRAVEL SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 255 KSA: MARKET, BY HOSPITALITY SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 256 KSA: MARKET, BY HOSPITALITY SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 257 KSA: MARKET, BY SERVICE, 2019–2023 (USD MILLION)
  • TABLE 258 KSA: MARKET, BY SERVICE, 2024–2030 (USD MILLION)
  • TABLE 259 KSA: MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION)
  • TABLE 260 KSA: MARKET, BY PROFESSIONAL SERVICE, 2024–2030 (USD MILLION)
  • TABLE 261 KSA: MARKET, BY TYPE, 2019–2023 (USD MILLION)
  • TABLE 262 KSA: MARKET, BY TYPE, 2024–2030 (USD MILLION)
  • TABLE 263 KSA: MARKET, BY END USER, 2019–2023 (USD MILLION)
  • TABLE 264 KSA: MARKET, BY END USER, 2024–2030 (USD MILLION)
  • TABLE 265 KSA: MARKET, BY TRAVEL INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 266 KSA: MARKET, BY TRAVEL INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 267 KSA: MARKET, BY HOSPITALITY INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 268 KSA: MARKET, BY HOSPITALITY INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 269 LATIN AMERICA: MARKET, BY OFFERING, 2019–2023 (USD MILLION)
  • TABLE 270 LATIN AMERICA: MARKET, BY OFFERING, 2024–2030 (USD MILLION)
  • TABLE 271 LATIN AMERICA: MARKET, BY TRAVEL SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 272 LATIN AMERICA: MARKET, BY TRAVEL SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 273 LATIN AMERICA: MARKET, BY HOSPITALITY SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 274 LATIN AMERICA: MARKET, BY HOSPITALITY SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 275 LATIN AMERICA: MARKET, BY SERVICE, 2019–2023 (USD MILLION)
  • TABLE 276 LATIN AMERICA: MARKET, BY SERVICE, 2024–2030 (USD MILLION)
  • TABLE 277 LATIN AMERICA: MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION)
  • TABLE 278 LATIN AMERICA: MARKET, BY PROFESSIONAL SERVICE, 2024–2030 (USD MILLION)
  • TABLE 279 LATIN AMERICA: MARKET, BY TYPE, 2019–2023 (USD MILLION)
  • TABLE 280 LATIN AMERICA: MARKET, BY TYPE, 2024–2030 (USD MILLION)
  • TABLE 281 LATIN AMERICA: MARKET, BY END USER, 2019–2023 (USD MILLION)
  • TABLE 282 LATIN AMERICA: MARKET, BY END USER, 2024–2030 (USD MILLION)
  • TABLE 283 LATIN AMERICA: MARKET, BY TRAVEL INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 284 LATIN AMERICA: MARKET, BY TRAVEL INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 285 LATIN AMERICA: MARKET, BY HOSPITALITY INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 286 LATIN AMERICA: MARKET, BY HOSPITALITY INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 287 LATIN AMERICA: MARKET, BY COUNTRY, 2019–2023 (USD MILLION)
  • TABLE 288 LATIN AMERICA: MARKET, BY COUNTRY, 2024–2030 (USD MILLION)
  • TABLE 289 BRAZIL: MARKET, BY OFFERING, 2019–2023 (USD MILLION)
  • TABLE 290 BRAZIL: MARKET, BY OFFERING, 2024–2030 (USD MILLION)
  • TABLE 291 BRAZIL: MARKET, BY TRAVEL SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 292 BRAZIL: MARKET, BY TRAVEL SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 293 BRAZIL: MARKET, BY HOSPITALITY SOLUTION, 2019–2023 (USD MILLION)
  • TABLE 294 BRAZIL: MARKET, BY HOSPITALITY SOLUTION, 2024–2030 (USD MILLION)
  • TABLE 295 BRAZIL: MARKET, BY SERVICE, 2019–2023 (USD MILLION)
  • TABLE 296 BRAZIL: MARKET, BY SERVICE, 2024–2030 (USD MILLION)
  • TABLE 297 BRAZIL: MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION)
  • TABLE 298 BRAZIL: MARKET, BY PROFESSIONAL SERVICE, 2024–2030 (USD MILLION)
  • TABLE 299 BRAZIL: MARKET, BY TYPE, 2019–2023 (USD MILLION)
  • TABLE 300 BRAZIL: MARKET, BY TYPE, 2024–2030 (USD MILLION)
  • TABLE 301 BRAZIL: MARKET, BY END USER, 2019–2023 (USD MILLION)
  • TABLE 302 BRAZIL: AI IN TOURISM MARKET, BY END USER, 2024–2030 (USD MILLION)
  • TABLE 303 BRAZIL: MARKET, BY TRAVEL INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 304 BRAZIL: MARKET, BY TRAVEL INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 305 BRAZIL: MARKET, BY HOSPITALITY INDUSTRY, 2019–2023 (USD MILLION)
  • TABLE 306 BRAZIL: MARKET, BY HOSPITALITY INDUSTRY, 2024–2030 (USD MILLION)
  • TABLE 307 OVERVIEW OF STRATEGIES DEPLOYED BY KEY MARKET PLAYERS
  • TABLE 308 MARKET: DEGREE OF COMPETITION
  • TABLE 309 MARKET: OFFERING FOOTPRINT
  • TABLE 310 MARKET: END USER FOOTPRINT
  • TABLE 311 MARKET: REGION FOOTPRINT
  • TABLE 312 DETAILED LIST OF KEY STARTUPS/SMES
  • TABLE 313 COMPETITIVE BENCHMARKING OF KEY STARTUPS/SMES
  • TABLE 314 AI IN TOURISM: PRODUCT LAUNCHES, SEPTEMBER 2022–OCTOBER 2024
  • TABLE 315 MARKET: DEALS, JANUARY 2022–OCTOBER 2024
  • TABLE 316 SNOWFLAKE: COMPANY OVERVIEW
  • TABLE 317 SNOWFLAKE: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 318 SNOWFLAKE: PRODUCT LAUNCHES
  • TABLE 319 SNOWFLAKE: DEALS
  • TABLE 320 SALESFORCE: COMPANY OVERVIEW
  • TABLE 321 SALESFORCE: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 322 SALESFORCE: DEALS
  • TABLE 323 AMAZON WEB SERVICES: COMPANY OVERVIEW
  • TABLE 324 AMAZON WEB SERVICES: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 325 AMAZON WEB SERVICES: DEALS
  • TABLE 326 IBM: COMPANY OVERVIEW
  • TABLE 327 IBM: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 328 IBM: DEALS
  • TABLE 329 MICROSOFT: COMPANY OVERVIEW
  • TABLE 330 MICROSOFT: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 331 MICROSOFT: DEALS
  • TABLE 332 NVIDIA: COMPANY OVERVIEW
  • TABLE 333 NVIDIA: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 334 NVIDIA: DEALS
  • TABLE 335 SAS INSTITUTE: COMPANY OVERVIEW
  • TABLE 336 SAS INSTITUTE: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 337 SAS INSTITUTE: DEALS
  • TABLE 338 SABRE CORPORATION: COMPANY OVERVIEW
  • TABLE 339 SABRE CORPORATION: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 340 SABRE CORPORATION: PRODUCT LAUNCHES AND ENHANCEMENTS
  • TABLE 341 SABRE CORPORATION: DEALS
  • TABLE 342 HUAWEI: COMPANY OVERVIEW
  • TABLE 343 HUAWEI: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 344 HUAWEI: DEALS
  • TABLE 345 CONVERSATIONAL AI MARKET, BY OFFERING, 2019–2023 (USD MILLION)
  • TABLE 346 CONVERSATIONAL AI MARKET, BY OFFERING, 2024–2030 (USD MILLION)
  • TABLE 347 CONVERSATIONAL AI MARKET, BY SERVICE, 2019–2023 (USD MILLION)
  • TABLE 348 CONVERSATIONAL AI MARKET, BY SERVICE, 2024–2030 (USD MILLION)
  • TABLE 349 CONVERSATIONAL AI MARKET, BY BUSINESS FUNCTION, 2019–2023 (USD MILLION)
  • TABLE 350 CONVERSATIONAL AI MARKET, BY BUSINESS FUNCTION, 2024–2030 (USD MILLION)
  • TABLE 351 CONVERSATIONAL AI MARKET, BY INTEGRATION MODE, 2019–2023 (USD MILLION)
  • TABLE 352 CONVERSATIONAL AI MARKET, BY INTEGRATION MODE, 2024–2030 (USD MILLION)
  • TABLE 353 CONVERSATIONAL AI MARKET, BY VERTICAL, 2019–2023 (USD MILLION)
  • TABLE 354 CONVERSATIONAL AI MARKET, BY VERTICAL, 2024–2030 (USD MILLION)
  • TABLE 355 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2017–2022 (USD MILLION)
  • TABLE 356 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION)
  • TABLE 357 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY DEPLOYMENT TYPE, 2017–2022 (USD MILLION)
  • TABLE 358 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
  • TABLE 359 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2017–2022 (USD MILLION)
  • TABLE 360 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION)
  • TABLE 361 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY VERTICAL, 2017–2022 (USD MILLION)
  • TABLE 362 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY VERTICAL, 2023–2028 (USD MILLION)
LIST OF FIGURES
 
  • FIGURE 1 MARKET: RESEARCH DESIGN
  • FIGURE 2 BREAKDOWN OF PRIMARY INTERVIEWS
  • FIGURE 3 AI IN TOURISM MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
  • FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY SIDE): REVENUE OF VENDORS IN AI IN TOURISM MARKET
  • FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (DEMAND SIDE): AI IN TOURISM MARKET
  • FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: DEMAND-SIDE ANALYSIS
  • FIGURE 7 MARKET SIZE ESTIMATION USING BOTTOM-UP APPROACH
  • FIGURE 8 DATA TRIANGULATION
  • FIGURE 9 AI IN TOURISM MARKET, 2024–2030 (USD MILLION)
  • FIGURE 10 AI IN TOURISM MARKET, BY REGION (2024)
  • FIGURE 11 FORMATION OF REGULATORY FRAMEWORKS FOR DEVELOPMENT AND INNOVATION IN TOURISM SECTOR TO DRIVE MARKET
  • FIGURE 12 SOLUTIONS SEGMENT TO DOMINATE MARKET DURING FORECAST PERIOD
  • FIGURE 13 MANAGED SERVICES SEGMENT TO REGISTER HIGHER CAGR DURING FORECAST PERIOD
  • FIGURE 14 SYSTEM INTEGRATION & IMPLEMENTATION SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD
  • FIGURE 15 BOOKING MANAGEMENT SYSTEM TRAVEL SOLUTION TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
  • FIGURE 16 BOOKING MANAGEMENT SYSTEM HOSPITALITY SOLUTION TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
  • FIGURE 17 AVIATION TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
  • FIGURE 18 HOTELS TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
  • FIGURE 19 OTHER AI SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD
  • FIGURE 20 SOLUTIONS AND TRAVEL INDUSTRY SEGMENTS TO ACCOUNT FOR SIGNIFICANT MARKET SHARES IN 2024
  • FIGURE 21 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: AI IN TOURISM MARKET
  • FIGURE 22 EVOLUTION OF AI IN TOURISM
  • FIGURE 23 KEY PLAYERS IN AI IN TOURISM MARKET ECOSYSTEM
  • FIGURE 24 ARTIFICIAL INTELLIGENCE MARKET: SUPPLY CHAIN ANALYSIS
  • FIGURE 25 AVERAGE SELLING PRICES AMONG KEY PLAYERS, BY SUBSCRIPTION PLAN
  • FIGURE 26 LIST OF MAJOR PATENTS FOR AI IN TOURISM SOLUTIONS
  • FIGURE 27 AI IN TOURISM MARKET: PORTER’S FIVE FORCES ANALYSIS
  • FIGURE 28 TRENDS/DISRUPTIONS IMPACTING CUSTOMER BUSINESS
  • FIGURE 29 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR END USERS
  • FIGURE 30 KEY BUYING CRITERIA FOR END USERS
  • FIGURE 31 PROCESSORS AND CONTROLLERS EXPORT, BY KEY COUNTRY, 2016–2023 (USD BILLION)
  • FIGURE 32 PROCESSORS AND CONTROLLERS IMPORT, BY KEY COUNTRY, 2016–2023 (USD BILLION)
  • FIGURE 33 INVESTMENT AND FUNDING SCENARIO
  • FIGURE 34 USE CASES OF GENERATIVE AI IN TOURISM
  • FIGURE 35 SERVICES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
  • FIGURE 36 GENERATIVE AI TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
  • FIGURE 37 HOSPITALITY SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
  • FIGURE 38 NORTH AMERICA: AI IN TOURISM MARKET SNAPSHOT
  • FIGURE 39 ASIA PACIFIC: AI IN TOURISM MARKET SNAPSHOT
  • FIGURE 40 SHARE OF LEADING COMPANIES IN AI IN TOURISM MARKET, 2024
  • FIGURE 41 MARKET RANKING ANALYSIS OF TOP FIVE PLAYERS
  • FIGURE 42 REVENUE ANALYSIS OF KEY PLAYERS IN AI IN TOURISM MARKET, 2019–2023 (USD MILLION)
  • FIGURE 43 AI IN TOURISM MARKET: COMPANY EVALUATION MATRIX (KEY PLAYERS), 2024
  • FIGURE 44 AI IN TOURISM MARKET: COMPANY FOOTPRINT
  • FIGURE 45 AI IN TOURISM MARKET: COMPANY EVALUATION MATRIX (STARTUPS/SMES), 2024
  • FIGURE 46 BRAND/PRODUCT COMPARISON
  • FIGURE 47 COMPANY VALUATION
  • FIGURE 48 FINANCIAL METRICS
  • FIGURE 49 SNOWFLAKE: COMPANY SNAPSHOT
  • FIGURE 50 SALESFORCE: COMPANY SNAPSHOT
  • FIGURE 51 AMAZON WEB SERVICES: COMPANY SNAPSHOT
  • FIGURE 52 IBM: COMPANY SNAPSHOT
  • FIGURE 53 MICROSOFT: COMPANY SNAPSHOT
  • FIGURE 54 NVIDIA: COMPANY SNAPSHOT
  • FIGURE 55 SABRE CORPORATION: COMPANY SNAPSHOT
  • FIGURE 56 HUAWEI: COMPANY SNAPSHOT

 

This research study involved the extensive use of secondary sources, directories, and databases, such as Dun & Bradstreet (D&B) Hoovers and Bloomberg BusinessWeek, to identify and collect information useful for a technical, market-oriented, and commercial study of the AI in tourism market. The primary sources have been mainly industry experts from the core and related industries and preferred suppliers, manufacturers, distributors, service providers, technology developers, alliances, and organizations related to all segments of the value chain of this market. In-depth interviews have been conducted with various primary respondents, including key industry participants, subject matter experts, C-level executives of key market players, and industry consultants, to obtain and verify critical qualitative and quantitative information.

Secondary Research

The market for companies offering AI in tourism solutions and services to different end users has been estimated and projected based on the secondary data made available through paid and unpaid sources and by analyzing their product portfolios in the ecosystem of the AI in tourism market. In the secondary research process, various sources such as Journal of Tourism Studies and Hospitality Research and International Journal of Contemporary Hospitality Management (IJCHM) have been referred to for identifying and collecting information for this study on the AI in tourism market. The secondary sources included annual reports, press releases, investor presentations of companies, white papers, journals, certified publications, and articles by recognized authors, directories, and databases. Secondary research has been mainly used to obtain essential information about the supply chain of the market, the total pool of key players, market classification, segmentation according to industry trends to the bottommost level, regional markets, and key developments from both market- and technology-oriented perspectives that primary sources have further validated.

Primary Research

In the primary research process, various primary sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information on the market. The primary sources from the supply side included various industry experts, including Chief Experience Officers (CXOs); Vice Presidents (VPs); directors from business development, marketing, and product development/innovation teams; related critical executives from AI in tourism service vendors, System Integrators, professional service providers, and industry associations; and key opinion leaders. Primary interviews were conducted to gather insights, such as market statistics, revenue data collected from services, market breakups, market size estimations, market forecasts, and data triangulation. Primary research also helped in understanding various trends related to technologies, applications, deployments, and regions. Stakeholders from the demand side, such as Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Chief Strategy Officers (CSOs), and end users using AI in tourism services, were interviewed to understand the buyer’s perspective on suppliers, products, service providers, and their current usage of AI in tourism services which would impact the overall AI in tourism market.

Artificial Intelligence in Tourism Market Size, and Share

Note: Others include sales managers, marketing managers, and product managers.

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

Multiple approaches were adopted to estimate and forecast the size of the AI in tourism market. The first approach involves estimating market size by summing up the revenue generated by companies through the sale of AI in tourism solutions and services.

Both top-down and bottom-up approaches were used to estimate and validate the total size of the AI in tourism market. These methods were extensively used to estimate the size of various segments in the market. The research methodology used to estimate the market size includes the following:

  • Key players in the market have been identified through extensive secondary research.
  • In terms of value, the industry’s supply chain and market size have been determined through primary and secondary research processes.
  • All percentage shares, splits, and breakups have been determined using secondary sources and verified through primary sources.
  • After arriving at the overall market size, the AI in tourism market was divided into several segments and subsegments.

Artificial Intelligence in Tourism Market : Top-Down and Bottom-Up Approach

Artificial Intelligence in Tourism Market Top Down and Bottom Up Approach

Data Triangulation

After arriving at the overall market size, the AI in tourism market was divided into several segments and subsegments. The data was triangulated by studying various factors and trends from the demand and supply sides. Along with data triangulation and market breakdown, the market size was validated by the top-down and bottom-up approaches.

Market Definition

AI in the tourism market refers to the use of artificial intelligence technologies in a variety of activities through which practices in travel, tourism, and hospitality are improved and optimized. It speaks about using solutions like machine learning, chatbots, predictive analytics, and automation to improve customer service, personalize travel experiences, streamline processes, and enhance efficiency in the whole industry. From personalized recommendations and dynamic pricing to real-time customer support and smart management of resources, AI is transforming all aspects of tourism businesses in their interactions with customers, management of services, and response to market needs.

Stakeholders

  • Solution Providers
  • Service Providers
  • Regulatory Bodies
  • Technology Partners
  • Travel Agencies
  • Hospitality Chains
  • End Users
  • Transportation Companies
  • Industry Associations
  • Cloud Service Providers

Report Objectives

  • To determine, segment, and forecast the AI in tourism market based on end users, offerings, type, and region in terms of value
  • To forecast the segment’s size with respect to five main regions: North America, Europe, Asia Pacific (Asia Pacific), Latin America, and the Middle East & Africa (Middle East & Africa)
  • To provide detailed information about the major factors (drivers, restraints, opportunities, and challenges) influencing the market
  • To study the complete value chain and related industry segments and perform a value chain analysis
  • To strategically analyze macro and micro-markets with respect to individual growth trends, prospects, and contributions to the market
  • To analyze industry trends, regulatory landscape, and patents & innovations
  • To analyze opportunities for stakeholders by identifying the high-growth segments
  • To track and analyze competitive developments, such as agreements, partnerships, collaborations, and R&D activities

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Country-wise information

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Company Information

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Growth opportunities and latent adjacency in Artificial Intelligence in Tourism Market

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