The process mining market research study involved extensive secondary sources, directories, journals, and paid databases. Primary sources were mainly Interviews with experts from the core and related industries, preferred process mining providers, third-party service providers, consulting service providers, end-users, and other commercial enterprises. In-depth interviews were conducted with various primary respondents, including key industry participants and subject matter experts, to obtain and verify critical qualitative and quantitative information and assess the market’s prospects.
Secondary Research
In the secondary research process, various sources were referred to for identifying and collecting information for this study. Secondary sources included annual reports, press releases, and investor presentations of companies; white papers, journals, and certified publications; and articles from recognized authors, directories, and databases. The data was also collected from other secondary sources, such as journals, government websites, blogs, and vendors’ websites. Additionally, Process mining spending of various countries was extracted from the respective sources. Secondary research was mainly used to obtain key information related to the industry’s value chain and supply chain to identify key players based on solutions, services, market classification, and segmentation according to offerings of major players, industry trends related to solutions, services, deployment modes, business functions, applications, verticals, and regions, and key developments from both market- and technology-oriented perspectives.
Primary Research
In the primary research process, various primary sources from both supply and demand sides were interviewed to obtain qualitative and quantitative information on the market. The primary sources from the supply side included various Interviews with Experts, including Chief Experience Officers (CXOs); Vice Presidents (VPs); directors from business development, marketing, and process mining expertise; related key executives from process mining software vendors, SIs, professional service providers, and industry associations; and key opinion leaders.
Primary interviews were conducted to gather insights, such as market statistics, revenue data collected from solutions and services, market breakups, market size estimations, market forecasts, and data triangulation. Primary research also helped understand various trends related to technologies, applications, deployments, and regions. Stakeholders from the demand side, such as Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Chief Strategy Officers (CSOs), and end users using Process mining solutions, were interviewed to understand the buyer’s perspective on suppliers, products, service providers, and their current usage of Process mining solutions and services, which would impact the overall process mining market.

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COMPANY NAME
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DESIGNATION
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IBM
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Business Process Consultant
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Celonis
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Vice President India COE
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Microsoft
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Principal Program Manager
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UiPath
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VP of Engineering - Process Mining
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SAP Signavio
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Customer Solution Director
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Pegasystems
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Global Head of Insurance
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Market Size Estimation
In the bottom-up approach, the adoption rate of process mining solutions and services among different end users in key countries with respect to their regions contributing the most to the market share was identified. For cross-validation, the adoption of Process mining solutions and services among industries, along with different use cases with respect to their regions, was identified and extrapolated. Weightage was given to use cases identified in different regions for the market size calculation.
Based on the market numbers, the regional split was determined by primary and secondary sources. The procedure included the analysis of the Process mining market’s regional penetration. Based on secondary research, the regional spending on Information and Communications Technology (ICT), socio-economic analysis of each country, strategic vendor analysis of major Process mining providers, and organic and inorganic business development activities of regional and global players were estimated. With the data triangulation procedure and data validation through primaries, the exact values of the overall Process mining market size and segments’ size were determined and confirmed using the study.
Global Process mining Market Size: Bottom-Up and Top-Down Approach:

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Data Triangulation
Based on the market numbers, the regional split was determined by primary and secondary sources. The procedure included the analysis of the process mining market’s regional penetration. Based on secondary research, the regional spending on Information and Communications Technology (ICT), socio-economic analysis of each country, strategic vendor analysis of major process mining providers, and organic and inorganic business development activities of regional and global players were estimated. With the data triangulation procedure and data validation through primaries, the exact values of the overall Process mining market size and segments’ size were determined and confirmed using the study.
Market Definition
IBM defines process mining as the utilization of specialized algorithms to uncover, validate, and enhance workflows. This approach amalgamates data mining and process analytics, enabling enterprises to extract valuable insights from log data derived from their information systems. This valuable data helps organizations comprehend the efficiency of their processes, unveiling impediments and potential areas for enhancement. Process mining relies on a data-centric strategy for optimizing processes, enabling managers to maintain objectivity in their decisions concerning the allocation of resources to existing processes.
Stakeholders
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Process mining software vendors
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Process mining service vendors
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Managed service providers
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Support and maintenance service providers
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System Integrators (SIs)/migration service providers
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Value-Added Resellers (VARs) and distributors
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Distributors and Value-added Resellers (VARs)
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Independent Software Vendors (ISV)
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Third-party providers
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Technology providers
Report Objectives
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To define, describe, and predict the process mining market by offering (software and services), mining algorithm, data source, vertical, and region
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To provide detailed information related to major factors (drivers, restraints, opportunities, and industry-specific challenges) influencing the market growth
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To analyze the micro markets with respect to individual growth trends, prospects, and their contribution to the total market
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To analyze the opportunities in the market for stakeholders by identifying the high-growth segments of the process mining market
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To analyze opportunities in the market and provide details of the competitive landscape for stakeholders and market leaders
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To forecast the market size of segments for five main regions: North America, Europe, Asia Pacific, Middle East & Africa, and Latin America
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To profile key players and comprehensively analyze their market rankings and core competencies.
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To analyze competitive developments, such as partnerships, new product launches, and mergers and acquisitions, in the process mining market
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To analyze the impact of recession across all the regions across the process mining market
Available Customizations
With the given market data, MarketsandMarkets offers customizations as per your company’s specific needs. The following customization options are available for the report:
Product Analysis
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Product quadrant, which gives a detailed comparison of the product portfolio of each company.
Geographic Analysis
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Further breakup of the North American Process mining market
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Further breakup of the European market
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Further breakup of the Asia Pacific market
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Further breakup of the Middle Eastern & African market
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Further breakup of the Latin America Process mining market
Company Information
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Detailed analysis and profiling of additional market players (up to five)
Growth opportunities and latent adjacency in Process Mining Market