This research study used extensive secondary sources, directories, presentations and databases such as Hoovers, Bloomberg Businessweek, Factiva, and OneSource to identify and collect information for the technical, market-oriented, and commercial study of the core HR software market. The primary sources are mainly several industry experts from core and related industries and suppliers, manufacturers, distributors, service providers, technology developers, technologists from companies, and organizations related to all segments of this industry's value chain. In-depth interviews were conducted with various primary respondents, including key industry participants, C-level executives of key market players, and industry consultants, among other experts, to obtain and verify critical qualitative and quantitative information and assess prospects. The following figure shows the research methodology applied in this report on the HCM market.
The market has been predicted by analyzing the driving factors, such as the emergence of cloud computing, the growing need for cost-effective businesses, and the need for business agility and faster time to market.
Secondary Research
The market for the companies offering HCM software and services was arrived at based on the secondary data available through paid and unpaid sources and by analyzing the product portfolios of the major companies in the ecosystem and rating them according to their performance and quality. In the secondary research process, various sources were referred to to identify and collect information for this study. The secondary sources included annual reports, press releases, investor presentations of companies, white papers, journals, certified publications, and articles from recognized authors, directories, and databases.
We used secondary research to obtain essential information about the industry's supply chain, the total pool of key players, market classification and segmentation according to industry trends to the bottom-most level, regional markets, and key developments from both market and technology-oriented perspectives, all of which we validated from primary sources.
Primary Research
In the primary research process, we interviewed various supply and demand sources to obtain qualitative and quantitative information on the market. The primary sources from the supply side included various industry experts, including Chief Experience Officers (CXOs); Vice Presidents (VPs); directors from business development, marketing, and product development/innovation teams; related vital executives from HCM vendors, industry associations, and independent consultants; and key opinion leaders.
We conducted primary interviews to gather insights, such as market statistics, the latest trends disrupting the market, new use cases implemented, data on revenue collected from products and services, market breakups, market size estimations, market forecasts, and data triangulation. Primary research also helped me understand various trends related to technology, service type, deployment, and region. Stakeholders from the demand side, such as Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Chief Security Officers (CSOs), the installation teams of governments/end users using HCM, and digital initiatives project teams, were interviewed to understand the buyer's perspective on suppliers, products, service providers, and their current use of solutions, which would affect the overall HCM market.
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Market Size Estimation
We used top-down and bottom-up approaches to estimate and forecast the HCM and other dependent submarkets. We deployed a bottom-up procedure to arrive at the overall market size using the revenues and offerings of key companies in the market. With data triangulation methods and validation through primary interviews, this study determined and confirmed the exact value of the overall parent market size. We used the overall market size in the top-down procedure to estimate the size of other individual markets via percentage splits of the market segments.
We used top-down and bottom-up approaches to estimate and validate the HCM market and other dependent subsegments.
The research methodology used to estimate the market size included the following details:
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The key players in the market were identified through secondary research, and their revenue contributions in respective regions were determined through primary and secondary research.
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This procedure included studying top market players' annual and financial reports and extensive interviews for key insights from industry leaders, such as CEOs, VPs, directors, and marketing executives.
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All percentage splits and breakups were determined using secondary sources and verified through primary sources.
All the possible parameters that affect the market covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data. This data is consolidated and added with detailed inputs and analysis from MarketsandMarkets.
HCM market: Top-down and Bottom-up approaches
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Data Triangulation
After arriving at the overall market size, the market was split into several segments and subsegments—using the market size estimation processes as explained above. Where applicable, data triangulation and market breakup procedures were employed to complete the overall market engineering process and determine each market segment's and subsegment's exact statistics. The data was triangulated by studying several factors and trends from the demand and supply sides in the HCM market.
Market Definition
HCM is software and services that manage an enterprise's human resources. These tools cover the entire lifecycle of an employee, from employee onboarding to employee retirement. These tools cover administrative tasks, payroll, benefits, employee productivity, analytics, etc.
As organizations focus on minimizing costs associated with the HR function, HCM software and services are in demand. HCM software and services enable organizations to realize various benefits, such as increased workforce productivity, employee engagement, and reduced cost of HR functions.
Key Stakeholders
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HCM Software and Service Providers
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Technology Service Providers
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Cloud Service Providers (CSPs)
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Government Organizations
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Consultants/Consultancies/Advisory Firms
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Support and Maintenance Service Providers
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Information Technology (IT) Infrastructure Providers
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System Integrators (SIS)
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Regional Associations
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Independent Software Vendors (ISVS)
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Value-added Resellers and Distributors
Report Objectives
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To define, describe, and forecast the global HCM market based on offering deployment model, organization size, vertical, and region
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To forecast the market size of the five major regional segments: North America, Europe, Asia Pacific, Middle East & Africa, and Latin America
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To strategically analyze the market subsegments concerning individual growth trends, prospects, and contributions to the total market
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To provide detailed information related to the major drivers, restraints, opportunities, and challenges influencing the growth of the market
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To strategically analyze macro and micro markets concerning growth trends, prospects, and their contributions to the overall market
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To analyze industry trends, patents & innovations, and pricing data related to the HCM market
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To analyze the impact of the recession on offerings, deployment models, organization size, verticals, and regions globally
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To analyze the opportunities in the market for stakeholders and provide details of their competitive landscape for prominent players
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To profile key players in the market and comprehensively analyze their market shares/ranking and core competencies
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To track and analyze competitive developments, such as mergers & acquisitions, new product developments, and partnerships & collaborations in the market
Available Customizations
With the given market data, MarketsandMarkets offers customizations per the company's specific needs. The following customization options are available for the report:
Product Analysis
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The product matrix provides a detailed comparison of each company's portfolio.
Geographic Analysis
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Further breakup of the Asia Pacific market into countries contributing 75% to the regional market size
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Further breakup of the North American market into countries contributing 75% to the regional market size
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Further breakup of the Latin American market into countries contributing 75% to the regional market size
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Further breakup of the Middle Eastern & African market into countries contributing 75% to the regional market size
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Further breakup of the European market into countries contributing 75% to the regional market size
Company Information
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Detailed analysis and profiling of additional market players (up to 5)
Growth opportunities and latent adjacency in Human Capital Management Market