The Field Service Management Market is expected to grow at a Compound Annual Growth Rate (CAGR) of 12.8% during the forecast period, from USD 4.0 billion by 2023 to USD 7.3 billion by 2028.
The need for on-site support and enhancing customer experience is expected to drive the adoption of FSM solutions during the forecast period.
Major vendors in this market are in North America and Europe. They are among the leading players operating in the Field Service Management Market. These players have adopted various growth strategies to strengthen their position in the market. These include product launches, contracts, partnerships, mergers and acquisitions, and new product development activities to expand market presence.
Top Field Service Management Companies include :
-
Oracle (US),
-
Microsoft (US),
-
SAP (US),
-
IFS (Sweden),
-
ServiceMax (US),
-
Salesforce (US),
-
Infor (US),
-
Trimble (US)
These companies play a crucial role in the FSM market by providing innovative solutions that enable organizations to optimize field service operations, improve technician productivity, and deliver exceptional service experiences to customers.
To know about the assumptions considered for the study download the pdf brochure
SAP (US):
-
SAP offers Field Service Management solutions that help organizations optimize field operations, scheduling, and resource management. Their FSM software integrates with SAP's broader suite of enterprise applications, providing end-to-end visibility and efficiency in field service delivery.
IFS (Sweden):
-
IFS provides comprehensive FSM solutions tailored to various industries, including manufacturing, construction, and utilities. Their FSM software offers features such as work order management, scheduling, mobile workforce management, and IoT integration, empowering organizations to deliver exceptional service while maximizing operational efficiency.
ServiceMax (US):
-
ServiceMax specializes in FSM solutions designed specifically for service-centric industries such as equipment manufacturing and maintenance. Their FSM platform offers capabilities for field technician scheduling, dispatching, asset management, and remote diagnostics, enabling organizations to optimize service delivery and maximize equipment uptime.
Salesforce (US):
-
Salesforce offers Field Service solutions as part of its broader Customer Relationship Management (CRM) platform. Their FSM software provides features for dispatch management, mobile workforce enablement, and customer engagement, helping organizations deliver seamless service experiences and drive customer satisfaction.
Infor (US):
-
Infor delivers FSM solutions that streamline field service operations across industries such as manufacturing, healthcare, and facilities management. Their FSM software offers functionalities for service order management, route optimization, parts inventory, and contract management, enabling organizations to deliver efficient and responsive field service.
Trimble (US):
-
Trimble offers FSM solutions tailored to industries such as construction, transportation, and utilities. Their FSM software provides capabilities for work order management, route planning, fleet tracking, and asset maintenance, empowering organizations to optimize field service operations and improve productivity.
Related Reports:
Field Service Management Market by Solutions (Work Order Management, Schedule, Dispatch, and Route Optimization, Inventory Management, Reporting & Analytics, Customer Management, Service Contract Management, Other Solutions) - Global Forecast to 2028