The market for AI agents is projected to grow from an estimated USD 7.84 billion in 2025 to USD 52.62 billion by 2030 at a compound annual growth rate (CAGR) of 46.3% over the course of the forecast period. There has been a significant surge in demand for AI agents globally, driven by the growing need for automation and enhanced operational efficiency across various industries. In healthcare, AI agents are increasingly utilized for tasks such as patient monitoring, diagnostics, and administrative support. According to the US Department of Health and Human Services, AI-based solutions have the potential to reduce healthcare costs by up to 30% while simultaneously improving patient outcomes. Similarly, the financial sector has seen widespread adoption of AI technologies, particularly in the areas of fraud detection and risk management. Data from the Federal Reserve indicates a notable increase in the use of AI for monitoring financial transactions and supporting regulatory compliance. These developments underscore the expanding reliance on AI agents to meet the evolving demands of modern industries.
To know about the assumptions considered for the study download the pdf brochure
Top AI Agents Companies include
Some leading players in the AI agents market include Microsoft (US), IBM (US), Google (US), Oracle (US), AWS (US), NVIDIA (US), Meta (US), Salesforce (US), OpenAI (US), LivePerson (US), Tempus AI (US), Kore.ai (US), LeewayHertz (US), CS DISCO (US), Aerogility (UK), GupShup (US), HireVue (US), Helpshift (US), Fluid AI (India), Amelia (US), Irisity (Sweden), Cogito (US), SmartAction (US), and Cognosys (Canada). These players have adopted various organic and inorganic growth strategies, such as product launches, partnerships, collaborations, and mergers & acquisitions, to expand their presence in the AI agents market.
Google, as a major player in the AI agents market, features many varied AI tools and platforms for consumer and enterprise applications. The most important part of Google's consumer product line is Google Assistant, which is available across various devices and provides personalized and contextual interactions. Vertex AI is an advanced solution designed for enterprises, enabling companies to create, deploy, and scale machine learning models, including custom AI agents tailored to specific operational needs. Additionally, Google launched Gemini, an advanced large language model (LLM) aimed at enhancing multi-modal and multi-agent systems, thus redefining the capabilities of AI agents in complex real-life scenarios. The TensorFlow open-source framework, also part of Google's portfolio, facilitates the use of AI, making it easier for developers to build their own AI agents. Together, this comprehensive range of offerings reflects Google's diverse strategy in AI, catering to everyone from individual programmers to large enterprises.
Amelia
Developed by IPsoft, Amelia is a specialized AI platform offering advanced conversational AI and automation solutions tailored for enterprise applications. Unlike broader AI systems, Amelia’s AI agents are designed with deep contextual awareness, enabling them to manage complex, multi-turn conversations effectively. This makes them particularly well-suited for roles in customer service, IT service management, and back-office operations. By combining natural language processing, machine learning, and process automation, Amelia creates AI agents that can closely mimic human interaction through accurate and context-aware responses. As a result, these agents are widely used across industries such as finance, healthcare, and telecommunications to support tasks like loan processing, customer inquiries, patient management, and administrative operations. Amelia stands out in the market for custom AI agents due to its strong integration capabilities with existing IT systems and its ability to deliver highly tailored AI solutions for businesses.
Microsoft
Microsoft (US) is a major player in the AI agents market, leveraging its extensive cloud infrastructure, advanced AI research, and strategic investments to drive innovation. Through its Azure OpenAI Service, Microsoft provides powerful tools for building intelligent agents capable of natural language understanding, decision-making, and automation. The company has integrated AI agents into its products like Microsoft 365 Copilot and GitHub Copilot, enhancing productivity and software development. Additionally, its deep partnership with OpenAI positions it at the forefront of generative AI, enabling businesses to create customized, scalable AI solutions across industries.
IBM
IBM is a key player in the AI agents market, focusing on enterprise-grade solutions through its watsonx.ai platform. This platform offers tools for building, deploying, and monitoring AI agents, including low-code options like Agent Lab, enabling developers to create custom workflows with ease. IBM's agents integrate with various frameworks such as LangChain and Crew AI, and are powered by its Granite foundation models. The company has also partnered with Salesforce to deliver autonomous agents for sales and service processes, enhancing productivity and compliance in regulated industries. IBM's AI initiatives have contributed to significant revenue growth, with its AI Book of Business surpassing $2 billion, reflecting the increasing demand for its AI-driven enterprise solutions.
?Google (US) is a prominent force in the AI agents market, offering a comprehensive suite of enterprise-ready solutions through its Google Cloud platform. Central to this is the Vertex AI Agent Builder, which enables developers to create and deploy generative AI agents using both no-code and code-first approaches. This platform integrates advanced tools like LangChain and supports retrieval-augmented generation (RAG) techniques, allowing agents to ground responses in enterprise data and perform complex tasks across various applications . Google's AI agents, such as Translation Hub, Document AI, and Contact Center AI, are designed to automate workflows, enhance customer interactions, and streamline document processing . Notably, Verizon reported a nearly 40% increase in sales after deploying a Google AI assistant powered by the Gemini large language model, highlighting the tangible business benefits of Google's AI solutions . Further advancing the field, Google's Project Astra aims to develop AI agents with enhanced reasoning, planning, and multimodal capabilities, signaling the company's commitment to leading the next generation of intelligent agents .
Market Ranking Analysis
The AI agents market in 2024 was highly competitive, with leading companies—Google, Amelia, IBM, OpenAI, and AWS—collectively accounting for 42–50% of the total market share. Google dominated with its powerful AI ecosystem and integration of conversational capabilities across cloud and consumer services. Amelia carved a strong position through its enterprise-grade cognitive agents tailored to complex workflows in sectors like banking, healthcare, and insurance. IBM leveraged its deep AI expertise with Watson to deliver scalable, secure, and customizable virtual agents to large enterprises. OpenAI emerged as a disruptive force, gaining rapid adoption with its advanced language models that power human-like interactions across a range of applications. AWS capitalized on its cloud dominance with services like Amazon Lex, providing flexible, developer-friendly AI agent solutions. From January 2021 to May 2024, these top players expanded their market footprint through a mix of product innovations, acquisitions, strategic partnerships, and international expansions. Company rankings reflected factors such as customer base size, AI agent revenue, technological leadership, and enterprise adoption. The remaining 50–58% of the market was distributed among a wide range of emerging and regional vendors, offering niche capabilities and driving innovation through agility and specialization. The market's growth continues to be fueled by advances in natural language processing, increased demand for automated customer engagement, and widespread enterprise adoption of AI-powered virtual assistants.
Related Reports:
AI Agents Market by Agent Role (Productivity & Personal Assistant, Sales, Marketing, Code Generation, Operations & Supply Chain), Offering (Vertical AI Agents, Horizontal AI Agents), Agent System (Single Agent, Multi Agent) - Global Forecast to 2030
Contact:
Mr. Rohan Salgarkar
MarketsandMarkets Inc.
1615 South Congress Ave.
Suite 103,
Delray Beach, FL 33445
USA : 1-888-600-6441
sales@marketsandmarkets.com
This FREE sample includes market data points, ranging from trend analyses to market estimates & forecasts. See for yourself.
SEND ME A FREE SAMPLE