Virtual Visits Market

Virtual Visits Market by Service Type (Allergy & Immunology, Urgent Care, Preventive Care, Chronic Care Management, Behavioral Health, Others), Age Group (Below 15, 15-30, 31-45, 46-65, Above 65), Gender (Male, Female) & Region - Global Forecasts to 2030

Report Code: UC 6067 Jan, 2025, by marketsandmarkets.com

The global virtual visits market is projected to reach USD 128.7 billion by 2030 from an estimated USD 14.8 billion in 2022, at a CAGR of 31.1%.

The virtual visits market is mainly driven by factors such as the growing prevalence of chronic diseases worldwide, rising geriatric population base, increasing need to expand healthcare access, a shortage of physicians, and technological advancements in digital healthcare services. However, poor regulatory guidelines and reimbursement issues pertaining to virtual visits are likely to restrain the growth of this market to a certain extent in the coming years.

The virtual visits market is segmented by service type, age group, gender, and region. The key players operating in the market include American Well (US), MDLIVE (US), Teladoc Health (US), Doctor on Demand (US), eVisit (US), MeMD (US), HealthTap (US), Vidyo (US), PlushCare (US), Zipnosis (US), VeeOne Health (US), iCliniq (India), MEDITECH (US), Caregility (US) and Virtuwell (US) among others.

This study involved the extensive use of both primary and secondary sources. The research process involved the study of various factors affecting the industry to identify the segmentation types, key players, competitive landscape, key market dynamics, and key player strategies.

Secondary Research

The secondary research process involved the widespread use of secondary sources, directories, databases (such as Bloomberg Businessweek, Factiva, and D&B Hoovers), white papers, annual reports, company house documents, investor presentations, and SEC filings of companies. Secondary research was used to identify and collect information useful for the extensive, technical, market-oriented, and commercial study of the virtual visits market. It was also used to obtain important information about the key players and market classification and segmentation according to industry trends to the bottom-most level, and key developments related to market and technology perspectives. A database of the key industry leaders was also prepared using secondary research.

Primary Research

In the primary research process, various sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information for this report. The primary sources from the supply side include industry experts such as CEOs, vice presidents, marketing and sales directors, technology & innovation directors, and related key executives from various key companies and organizations operating in the virtual visits market. The primary sources from the demand side included industry experts, purchase & sales managers, doctors, and personnel from hospitals & elderly care facilities. Primary research was conducted to validate the market segmentation, identify key players in the market, and gather insights on key industry trends and key market dynamics.

A breakdown of the primary respondents for the virtual visits market is provided below:

Virtual Visits Market Size, and Share

Tiers are defined based on a company’s total revenue. As of 2021: Tier 1= >USD 1 billion, Tier 2 = USD 500 million to USD 1 billion, and Tier 3=

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

The total size of the virtual visits market was arrived at after data triangulation from the following approaches:

Approach to calculate the revenue of different players in the virtual visits market:

The size of the global virtual visits market was obtained from annual reports, SEC filings, online publications, and extensive primary interviews. A percentage split was applied to arrive at the size of market segments. Further splits were applied to arrive at the size for each sub-segment. These percentage splits were validated by primary participants. The country-level market sizes obtained from the annual reports, SEC filings, online publications, and extensive primary interviews were added up to reach the total market size for regions. By adding up the market sizes for all the regions, the global virtual visits market was derived.

Approach to derive the market size and estimate market growth:

The market size and market growth were estimated through primary interviews on a regional and global level. All responses were collated, and a weighted average was taken to derive a probabilistic estimate of the market size and growth rate.

Data Triangulation

After arriving at the overall market size—using the market size estimation processes explained above—the market was split into several segments and sub-segments. To complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment, the data triangulation, and market breakdown procedures were employed, wherever applicable. The data was triangulated by studying various factors and trends from both the demand and supply sides.

Objectives of the Study

  • To define, describe, and forecast the virtual visits market by service type, age group, gender and region
  • To provide detailed information regarding the major factors influencing the market growth (drivers, restraints, opportunities, and challenges)
  • To analyze the micromarkets with respect to individual growth trends, prospects, and contributions to the overall market
  • To forecast the size of the virtual visits market with respect to five major regions, namely, North America, Europe, the Asia Pacific, Latin America, and the Middle East & Africa
  • To analyze the opportunities in the market for stakeholders and provide details of the competitive landscape for market leaders
  • To profile key players in the virtual visits market as well as comprehensively analyze their core competencies
  • To track and analyze competitive developments such as product launches, acquisitions, expansions; as well as collaborations, agreements, and partnerships of the leading players in the virtual visits market

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Scope of the Report
:

Report Metric

Details

Market size available for years

2020–2030

Base year considered

2021

Forecast period

2022–2030

Forecast units

Value (USD)

Segments covered

Service Type, Age Group, Gender and Region

Geographies covered

North America (US & Canada), Europe (Germany, UK, France, Italy, Spain, and RoE), APAC (Japan, China, India, and the RoAPAC), LATAM, and MEA

Companies covered

American Well (US), MDLIVE (US), Teladoc Health (US), Doctor on Demand (US), eVisit (US), MeMD (US), HealthTap (US), Vidyo (US), PlushCare (US), Zipnosis (US), VeeOne Health (US), iCliniq (India), MEDITECH (US), Caregility (US) and Virtuwell (US) among others

The research report categorizes the virtual visits market into the following segments and subsegments:

Service Type
  • Allergy & Immnunology
  • Urgent Care
  • Preventive Care
  • Chronic Care Management
  • Behavioural Health
  • Others
Age Group
  • Below 15 years
  • 15-30 years
  • 31-45 years
  • 46-65 years
  • Above 65 years
  • Gender
  • Male
  • Female
  • Others
Region
  • North America
    • The US
    • Canada
  • Europe
    • Germany
    • France
    • The UK
    • Italy
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Rest of Asia Pacific
  • Latin America
  • Middle East & Africa

Available Customizations:

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:

PRODUCT ANALYSIS

  • Product Matrix, which gives a detailed comparison of the product portfolios of the top five global players

GEOGRAPHIC ANALYSIS

  • Further breakdown of the Rest of Europe’s virtual visits market into Russia, Portugal, Belgium, Denmark, Switzerland, and other European countries (aggregated)

COMPANY INFORMATION

  • Detailed analysis and profiling of additional market players (up to 5 OEMs)

To speak to our analyst for a discussion on the above findings, click Speak to Analyst

Exclusive indicates content/data unique to MarketsandMarkets and not available with any competitors.

TABLE OF CONTENTS

1 INTRODUCTION
    1.1 OBJECTIVES OF THE STUDY
    1.2 MARKET DEFINITIONS
    1.3 STUDY SCOPE
           1.3.1 MARKETS COVERED
           1.3.2 GEOGRAPHIC SCOPE
           1.3.3 YEARS CONSIDERED FOR THE STUDY
    1.4 CURRENCY USED FOR THE STUDY
    1.5 KEY STAKEHOLDERS 

2 RESEARCH METHODOLOGY
    2.1 RESEARCH DATA SOURCES
    2.2 MARKET SIZE ESTIMATION METHODOLOGY
    2.3 MARKET BREAKDOWN AND DATA TRIANGULATION
    2.4 RESEARCH ASSUMPTIONS
    2.5 RESEARCH LIMITATIONS 

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS

5 MARKET OVERVIEW
    5.1 MARKET DYNAMICS
           5.1.1 KEY MARKET DRIVERS
           5.1.2 KEY MARKET RESTRAINTS
           5.1.3 MAJOR GROWTH OPPORTUNITIES
           5.1.4 MARKET-SPECIFIC CHALLENGES
    5.2 GLOBAL REGULATORY LANDSCAPE BY REGION (AS OF 2022)
           5.2.1 NORTH AMERICA
           5.2.2 EUROPE
           5.2.3 ASIA-PACIFIC
           5.2.4 LATIN AMERICA
           5.2.5 MIDDLE EAST AND AFRICA
    5.3 AVERAGE SELLING PRICE FOR KEY PRODUCTS/SERVICES BY REGION (AS OF 2022)
           5.3.1 NORTH AMERICA
           5.3.2 EUROPE
           5.3.3 ASIA-PACIFIC
           5.3.4 LATIN AMERICA
           5.3.5 MIDDLE EAST AND AFRICA

6 VIRTUAL VISITS MARKET, BY SERVICE TYPE (USD MILLION; 2020-2030) *
    6.1 INTRODUCTION
    6.2 ALLERGY & IMMNUNOLOGY 
    6.3 URGENT CARE
    6.4 PREVENTIVE CARE
    6.5 CHRONIC CARE MANAGEMENT
    6.6 BEHAVIOURAL HEALTH
    6.7 OTHERS

7 VIRTUAL VISITS MARKET, BY AGE GROUP (USD MILLION; 2020-2030) *
    7.1 INTRODUCTION
    7.2 BELOW 15 YEARS
    7.3 15-30 YEARS
    7.4 31-45 YEARS
    7.5 46-65 YEARS
    7.6 ABOVE 65 YEARS

8 VIRTUAL VISITS MARKET, BY GENDER (USD MILLION; 2020-2030) *
    8.1 INTRODUCTION
    8.2 MALE
    8.3 FEMALE
    8.4 OTHERS

9 VIRTUAL VISITS MARKET, BY REGION (USD MILLION; 2020-2030)*
    9.1 NORTH AMERICA
           9.1.1 THE US
           9.1.2 CANADA
    9.2 EUROPE
           9.2.1 GERMANY
           9.2.2 THE UK
           9.2.3 FRANCE
           9.2.4 SPAIN
           9.2.5 ITALY
           9.2.6 REST OF EUROPE (ROE)
    9.3 ASIA PACIFIC
           9.3.1 JAPAN
           9.3.2 CHINA
           9.3.3 INDIA
           9.3.4 REST OF ASIA PACIFIC (ROAPAC)
    9.4 LATIN AMERICA 
    9.5 MIDDLE EAST AND AFRICA 

10 COMPETITIVE LANDSCAPE
     10.1 INTRODUCTION
     10.2 VIRTUAL VISITS MARKET SHARE ANALYSIS FOR TOP 5 GLOBAL PLAYERS (IN TERMS OF% REVENUE AS OF 2021)
     10.3 COMPETITIVE SCENARIO (2020-2022)
     10.4 COMPETITIVE LEADERSHIP MAPPING (FOR 25 MAJOR MARKET PLAYERS AS OF 2022)
             10.4.1 VENDOR INCLUSION CRITERIA
                        10.4.1.1 PERVASIVE
                        10.4.1.2 INNOVATORS
                        10.4.1.3 PARTICIPANTS
                        10.4.1.4 EMERGING LEADERS

11 COMPANY PROFILES**
(Business Overview, Products Offered, Industry Specific Developments Undertaken in 2020-2022) ***
     11.1 AMERICAN WELL
     11.2 MDLIVE 
     11.3 TELADOC HEALTH 
     11.4 DOCTOR ON DEMAND 
     11.5 EVISIT
     11.6 MEMD
     11.7 HEALTHTAP
     11.8 VIDYO
     11.9 PLUSHCARE
     11.10 ZIPNOSIS
     11.11 VEEONE HEALTH
     11.12 ICLINIQ
     11.13 MEDITECH
     11.14 CAREGILITY
     11.15 VIRTUWELL

12 APPENDIX

Note: 
*Proposed market segmentation might change slightly based on insights gathered during the actual research study
**We shall profile 25 major global players present in the virtual visits market; the list shall be finalized based on insights gathered during the actual research study
***Financial details, market developments, or a few other company details might not be provided in case of privately held/unlisted companies that do not provide their specific information in the public domain


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