Digital Evidence Management Market

[254 Pages Report] MarketsandMarkets forecasts the digital evidence management market size to grow from an estimated USD 7.7 billion in 2023 to USD 13.6  billion by 2028 at a Compound Annual Growth Rate (CAGR) of 12.1%. Factors driving market growth include increased crime rate and volume of digital evidence. However, using traditional evidence collection methods of digital evidence is expected to hinder market growth.

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Digital Evidence Management Market Dynamics

Driver:  Increased in the volume of digital evidence

Due to the large volumes of digital evidence data acquired, analyzed, stored, and reported daily, significant backlogs in cases and misplacement, misuse, or redundancy of data may occur. Digital evidence management solutions are new solutions for criminal investigations and help manage and secure data efficiently. Adopting digital evidence has enabled significant improvements in citizen protection and fundamentally altered how criminal investigations are conducted. In our modern society, crimes often involve digital evidence. The pervasiveness of cameras, cell phones, laptops or tablets, and vast quantities of email, texts, photos, social media posts, and other digital content has exponentially increased the volume of digital evidence. Digital evidence management systems have become critical tools for forensic analysts, supporting the entire evidence lifecycle.

Restraint: Hesitancy of legal officers over sharing digital evidence

Though digital evidence management assists law enforcement agencies in performing investigations more effectively, there are still some gaps that have raised concerns for law enforcement agencies. These gaps include tampering and manipulation of data, which can still be overcome with the help of the offering in the market, but the issue of security of data exchange is yet to be resolved completely. As per the research published by the EU on criminal justice, it was discovered that the lack of an appropriate tool for transferring digital evidence across borders could raise significant risks, which include shared information being incomplete or not updated, time being lost, and data being transmitted unsafely. Due to this, the links between cases are not identified, and jurisdictional conflicts are not detected or resolved promptly. All these factors are making the legal officer reluctant to share the evidence digitally.

Opportunity: Use of emerging technology in digital evidence management

With emerging technologies such as AI/ML, deep learning, and blockchain, digital evidence management is also experiencing new upgrades. AI and machine learning models and applications create processes that can extract, sort, filter, translate, and transcribe information from text, images, and video. Various vendors are utilizing these capabilities to offer digital evidence management solutions. For example, Microsoft enables agencies to leverage AI and machine learning to empower their investigators to be more efficient and effective.

Challenge: Use of traditional evidence collection methods

Crimes are growing more sophisticated and impacted by technology in the interconnected modern era. In criminal investigations, gathering digital evidence has become crucial for the public's protection, even as agencies struggle to deal with a never-ending data backlog. Particularly in developing countries, the present methods of physically transferring digital evidence utilizing CDs, DVDs, and USB transfers are an expensive, impracticable, and inefficient use of resources. Though it is a struggle to maintain the evidence through traditional evidence management methods, law enforcement agencies still rely on it as they are not tech-savvy or afraid of the unknown. Besides this, they are also accustomed to the existing manual system, making the transition toward the digital evidence management system more difficult.

Digital Evidence Management Market Ecosystem

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By component, the services segment is expected to grow at the highest CAGR during the forecast period

Digital evidence management service providers render various services, such as digital investigation and consulting, system integration, support and maintenance, and training and education. These services enable investigators to perform a structured investigation by collaborating with the software, providing expertise to track the source of a problem, and enhancing the evidence process. Many service providers have digital evidence experts who perform the identification of data and analysis of evidence. Digital evidence management service providers also assist in enhancing investigation practices, training authorized persons, and offering customized services required by organizations. NICE, OpenText, and Cellebrite provide training services for organizations requiring employees to form internal investigation teams. In addition, these services also help in analyzing the content and reporting the evidence in court. The services market is rapidly gaining traction due to support from government entities and law enforcement agencies. Some major service providers in the digital evidence management market are Motorola Solutions, NICE, Cellebrite, MSAB, and OpenText.

By software, the evidence analytics and visualization segment is expected to grow at the highest CAGR during the forecast period

Evidence visualization presents digital evidence data in a visual form. Vendors offer visualization in many forms, such as charts, graphs, lists, and pictures. The visual representation helps officers understand the magnitude of the data. On the other hand, evidence analytics examines structured and unstructured data sets to gain insights and draw conclusions from the collected evidence. Many vendors offer integrated visual and analytics solutions for advanced results. For instance, Panasonic's Software Unified Digital Evidence (UDE) offers a unique platform to gather and store digital evidence from in-car and body-worn cameras, as well as other sources. UDE offers advanced video analytics for object recognition using deep Convolutional Neural Networks (CNN) technology that automates redaction for sharing evidence.

By end user, the criminal justice agencies segment is expected to grow at the highest CAGR during the forecast period

Prosecutors, public defenders, and courts are critical in criminal justice. Digital evidence has become ubiquitous and is critical for discovering the truth. Its use in courtrooms has increased significantly.

With growing evidence in volume and complexity, managing it traditionally using physical devices such as CDs, DVDs, and USB drives to collect and manage evidence is risky due to thefts/ loss of devices and costly in the long run term. Digital evidence management solutions are used in prosecuting cases, defending clients, and administering justice. Digital evidence management enables data management, storage, and security in a courtroom's workflow. Prosecutors, public defenders, and courts use digital evidence solutions so that documents can be tracked digitally and entered as evidence. NICE, Panasonic, Motorola Solutions, OpenText, Axon, Hitachi, VIDIZMO, and Safe Fleet are the key vendors providing digital evidence solutions to criminal justice agencies.

By region, Asia Pacific is expected to grow at the highest CAGR during the forecast period

Asia Pacific (APAC) includes large economies, such as China, Japan, India, Singapore, and Australia. Due to increasing technological innovations and the growing presence of many organizations, economies in the Asia Pacific are witnessing high growth. The countries in Asia Pacific focus on investments, and government initiatives are rising in emerging technologies to strengthen the digital evidence management market. China's Cybersecurity Law has already announced a strict security self-assessment procedure for transferring data abroad. It includes mandatory authority approval for securing the integrity of digital information that has been generated in China.

The increased volume of digital evidence is driving the digital evidence management market in the region. According to PreciseSecurity.com, China has the world's largest number of surveillance cameras. China has four times more surveillance cameras installed in its territory than the United States. Moreover, 8 of the top 10 cities with the most surveillance cameras installed are in China. This is driving the adoption of digital evidence management solutions.

Digital Evidence Management Companies

Key players in the digital evidence management market include Panasonic (Japan), Motorola Solutions (US), NICE (Israel), OpenText (Canada), Axon (US), Genetec (Canada), Cellebrite (Israel), Safe Fleet (US), VIDIZMO (US), and IBM (US).

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Scope of the Report

Market Segmentation

The study categorizes the digital evidence management market based on component, software, deployment mode, end user, and region.

By Component

• Hardware
• Software
• Services

By Software

• Evidence Collection, Storage, and Sharing
• Evidence Analytics and Visualization
• Evidence Security

By Services

• Digital Investigation and Consulting
• System Integration
• Support and maintenance
• Training and Education

By Deployment Mode

• On-Premise
• Cloud

By End User

• Law Enforcement Agencies
• Criminal Justice Agencies

By Region

• North America
• Europe
• Asia Pacific
• Middle East & Africa
• Latin America

Recent Developments

• In January 2023, Albuquerque Police Department adopted Genetec Security Center and Genetec Clearance to enhance public safety. Albuquerque Police Department reduced the time required for sharing evidence with investigators and officers with the help of the Genetec Clearance digital evidence management system.
• In November 2022, NICE partnered with the Blue Ridge Judicial Circuit, Office of the District Attorney, to deploy NICE Justice. With this partnership, Blue Ridge Judicial Circuit, the office will digitally transform how it manages evidence.
• In December 2021, Axon launched Attorney Premier. It enables law enforcement officials and defense lawyers to efficiently manage various digital evidence types, such as body-worn video, in-car video, interview room video, CCTV video, pictures, audio, documents, etc. It enables attorneys to thoroughly evaluate evidence in less time and a secure area because it was designed from the ground up to optimize discovery.

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