Healthcare BPO Market

Report Code HIT 2168
Published in Jun, 2024, By MarketsandMarkets™
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Healthcare BPO Market Size, Share & Trends by Outsourcing Models, Provider (Patient Care, RCM), Payer (Claims Management, Billing & Accounts), Life Science (R&D, Manufacturing, Sales & Marketing (Analytics, Research)), & Region (Source, Destination) - Global Forecast to 2029

Overview

The global Healthcare BPO market is expected to grow from $395.3 billion in 2024 to $626.6 billion by 2029, at a CAGR of 9.7%. This growth is driven by the increasing outsourcing in pharma and biopharma industries and the pressure to reduce healthcare costs. Key trends include the utilization of advanced data analytics, though hidden outsourcing costs pose significant challenges. The market is segmented into various services such as medical transcription, which holds the largest share in patient care, and claims adjudication, dominating the claims management sector. The sales and marketing segment leads in non-clinical life science services. North America is the largest source geography due to the widespread adoption of electronic health records and stringent regulatory requirements. Prominent players include Accenture, Cognizant, Tata Consultancy Services, Xerox, WNS, Omega Healthcare, R1 RCM, Invensis Technologies, and others from the US, India, Japan, and Europe. The market's comprehensive ecosystem involves leveraging technological advancements like AI and automation to enhance efficiency and cost-effectiveness, allowing healthcare providers to focus more on patient care.

Attractive Opportunities in the Healthcare BPO Market

INDIA:

The growth of India's healthcare BPO market is driven by increased outsourcing spending from the US and lower labor costs, making it a lucrative destination for healthcare business process outsourcing.

The growth of this market can be attributed to revenue loss stemming from billing errors, the surge in demand for specialized markets, and the absence of in-house expertise within end-user industries, propelling its growth.

Factors such as advanced data analytics and the increasing adoption of artificial intelligence-based tools for drug discovery are creating lucrative growth opportunities for the healthcare BPO market in the forecast period.

North America dominates the Healthcare BPO market by source geography. This Healthcare BPO market is projected to reach USD 626.6 billion by 2029, at a CAGR of 9.7% during the forecast period.

The Indian market is projected to register the highest growth in the forecast period by destination geography attributing to the large number of skilled professionals in the region and the presence of mature pharmaceutical and biopharmaceutical market.

Global Healthcare BPO Market Dynamics

DRIVER: Pressure to reduce the rising healthcare cost

The pressure to reduce rising healthcare costs is a significant driving factor in the growth of the healthcare BPO market. As healthcare expenses continue to escalate, organizations are under increasing pressure to find ways to manage and reduce these costs. Outsourcing various non-core functions, such as medical billing, claims processing, and other administrative tasks, to specialized BPO providers has emerged as an effective solution. By outsourcing, healthcare companies can achieve substantial cost savings by reducing expenditures on resource management, labor, and physical space. BPO providers offer scalable and efficient services that streamline operations and enhance productivity, allowing healthcare organizations to focus more on core activities like patient care and clinical innovation. Moreover, offshore outsourcing can further amplify these cost savings due to lower labor costs in other regions. This strategic move not only helps in managing rising healthcare costs but also ensures that healthcare providers can maintain high standards of service and compliance. As a result, the imperative to reduce healthcare expenses significantly boosts the demand for BPO services, driving market growth by enabling organizations to operate more efficiently and cost-effectively in an increasingly competitive and financially constrained environment.

RESTRAINT: Hidden outsourcing costs

Hidden outsourcing costs are a major restraining factor in the healthcare BPO market. Many companies enter outsourcing agreements with the expectation of significant cost savings, but improper planning and financial allocation often undermine these benefits. Unforeseen expenses can arise at various stages of the outsourcing process, starting with the evaluation and selection of a vendor. This phase involves substantial time and resources to identify a suitable partner, which many companies fail to fully anticipate. Additionally, managing offshore contracts and transitioning processes to an external provider can incur unexpected costs, particularly if the transition is not smooth or requires extensive training and support. Enhancing security measures to protect sensitive healthcare data and addressing severance pay for displaced employees further add to these hidden costs. Without meticulous financial planning and a comprehensive understanding of all potential expenses, companies might find that the actual costs of outsourcing outweigh the anticipated savings. These hidden costs can erode the business value derived from outsourcing, making it a less attractive option for some healthcare organizations. Consequently, the challenge of managing these unanticipated expenses acts as a significant barrier to the growth of the healthcare BPO market, as companies become wary of the true financial implications of outsourcing.

 

OPPORTUNITY: Advanced Data analytics

Advanced data analytics presents a significant opportunity for the growth of the healthcare BPO market. Service providers that leverage sophisticated data analytics tools can offer enhanced value to their clients by improving service efficiency and customer retention. By utilizing advanced analytics, BPO providers can gain deeper insights into operational workflows, patient outcomes, and financial performance. These insights enable them to optimize processes, identify cost-saving opportunities, and proactively address potential issues before they escalate. Additionally, data analytics facilitates personalized service offerings tailored to the specific needs of healthcare organizations, enhancing client satisfaction and loyalty. The ability to predict trends, measure key performance indicators accurately, and ensure regulatory compliance through data-driven strategies makes BPO services more attractive to healthcare providers. As healthcare organizations increasingly recognize the value of data in driving decision-making and improving patient care, the demand for BPO services that incorporate advanced analytics is likely to rise. This creates a substantial growth opportunity for BPO providers who can effectively harness and apply data analytics to deliver superior services. Consequently, the integration of advanced data analytics into healthcare BPO operations not only boosts efficiency and cost-effectiveness but also serves as a critical differentiator in a competitive market.

CHALLENGE: Safety of blood transfusion in developing countries

Data security concerns pose a significant challenge to the healthcare BPO market, primarily due to the heightened risk of data breaches and the potential consequences for patient confidentiality. With the proliferation of digital healthcare records and the outsourcing of critical processes to third-party service providers, the risk of unauthorized access to sensitive patient information increases. Factors such as inadequate internal controls, lack of top management support, outdated policies and procedures, and insufficient personnel training further exacerbate these risks. Data breaches not only compromise patient confidentiality but also undermine trust in healthcare providers and BPO vendors, leading to reputational damage and legal repercussions. The stringent regulatory landscape, including laws like HIPAA (Health Insurance Portability and Accountability Act) in the United States, imposes strict requirements for safeguarding patient data, making compliance a complex and challenging endeavor for both healthcare organizations and BPO providers. Consequently, addressing data security concerns requires a multifaceted approach encompassing robust cybersecurity measures, ongoing risk assessments, comprehensive training programs, and proactive collaboration between stakeholders to mitigate risks and uphold patient confidentiality in the healthcare BPO market.

Global Healthcare BPO Market Ecosystem Analysis

The healthcare BPO market ecosystem involves outsourcing administrative and medical services to third-party providers. BPO services range from medical billing, claims processing, and data management to telehealth support and patient care services. Technological advancements like AI and automation enhance efficiency and accuracy. This ecosystem aims to reduce operational costs, improve service quality, and allow healthcare providers to focus more on patient care.

 

The medical transcription segment has accounted for the largest share of Healthcare BPO industry.

Based on provider services, the Healthcare BPO market is segmented into revenue cycle management, patient enrolment, patient care. The patient care segment is further divided into medical transcription, device monitoring and medical imaging. Among these the medical transcription segment has accounted for the largest share in healthcare BPO market by patient care type. This is attributed to its ability to offer quicker, efficient, and streamlined transcription processes. Medical transcription outsourcing provides healthcare organizations with a solution to meet the stringent quality requirements of transcribed reports while efficiently managing workload and costs. Medical transcription companies specialize in transcribing various medical records, including reports, referrals, diagnostic tests, patient history, laboratory results, and radiology test results. To ensure accuracy and quality, these documents undergo meticulous multi-level checks by transcriptionists and proofreaders. Outsourcing medical transcription allows healthcare providers to focus on core patient care activities while offloading the time-consuming and labor-intensive task of transcription to specialized BPO providers. This strategic move not only enhances operational efficiency but also ensures compliance with industry standards and regulations. By leveraging the expertise and resources of BPO providers, healthcare organizations can achieve significant cost savings without compromising on the quality or timeliness of medical transcription services, thus driving the dominance of the medical transcription segment in the patient care segment of the healthcare BPO market.

The Claims adjudication services accounted for the largest share of the Healthcare BPO industry by claims management service types.

By payer service, the Healthcare BPO market is segmented into claims management services, member management services, provider management services, Human Resources (HR) services, integrated front-end services and back-office operations, analytics and fraud management services, product development & business acquisition (PDBA), and billing & accounts services. The claims management services are again divided into claims adjudication, claims settlement, information management, claims repricing, claims investigation, claims indexing, and fraud detection & management. Among these, claims adjudication service segment accounted for the largest market share by claims management service types in healthcare BPO market. This is attributed to its critical role in ensuring proper processing and resolution of healthcare claims. Healthcare payers rely on efficient claims adjudication processes to accurately assess claims, determine coverage eligibility, and facilitate timely reimbursement. Improper adjudication can not only impact the revenue of payers but also result in litigation and customer dissatisfaction if genuine claims are inaccurately processed or denied. To mitigate these risks and achieve cost savings, healthcare payers increasingly prefer to outsource their claims adjudication services to specialized BPO providers. Outsourcing allows payers to leverage the expertise and resources of BPO firms to streamline adjudication processes, improve accuracy, and enhance overall operational efficiency. By offloading this complex and labor-intensive task to external providers, payers can focus on core business functions while ensuring compliance with regulatory requirements and maintaining high levels of customer satisfaction. Consequently, the dominance of the claims adjudication segment underscores its pivotal role in the claims management services segment of the healthcare BPO market, driven by the imperative for accuracy, efficiency, and cost-effectiveness in claims processing.Sales and marketing segment accounted for the largest share of the Healthcare BPO industry.Based on life science services, the Healthcare BPO market is segmented into manufacturing, research and development, and non-clinical services. The non-clinical services are again divided into sales and marketing services, supply chain management & logistics, and other non-clinical services. Among these, sales and marketing services segment accounted for the largest share of the Healthcare BPO market, attributing to the growing trend among pharmaceutical companies to outsource these functions. In an effort to enhance focus on core competencies such as research and development (R&D) and production, pharmaceutical companies are increasingly turning to specialized BPO providers to handle their sales and marketing activities. Outsourcing sales and marketing services allows pharmaceutical firms to access specialized expertise and resources that can effectively promote their products in a competitive market landscape. BPO providers bring industry-specific knowledge, advanced technologies, and proven strategies to the table, enabling pharmaceutical companies to optimize their marketing efforts and reach target audiences more efficiently. By leveraging external expertise in sales and marketing, pharmaceutical companies can streamline operations, reduce costs, and achieve greater flexibility in adapting to market dynamics. Additionally, outsourcing these services allows pharmaceutical firms to remain agile and responsive to changing market trends and regulatory requirements, ultimately driving growth and competitiveness in the healthcare BPO market. Therefore, the dominance of the sales and marketing services segment underscores its pivotal role in supporting the commercial success of pharmaceutical companies while enabling them to focus on innovation and product development.

NORTH AMERICA Region Holds the Largest Share of the Healthcare BPO Market.

Based on the region, the Healthcare BPO market is segmented into source geography and destination geography. The source geography is divided into North America, Europe, and rest of world while the destination geography is divided into India, China, Kingdom of Saudi Arabia, US, Philippines, Brazil, Bulgaria and other EU countries, Brazil, rest of the world. Among these North America holds the largest share in healthcare BPO market by source geography. This is due to the widespread adoption of electronic health records (EHRs) facilitated by the implementation of HIPAA 5010 regulations. The Health Insurance Portability and Accountability Act (HIPAA) 5010 mandates the use of standardized electronic transactions for healthcare transactions, including billing and claims processing. This regulatory framework has accelerated the transition from paper-based to electronic health records across healthcare organizations in North America. As a result, there is a growing need for specialized support services to manage and optimize these electronic health records, driving the demand for healthcare business process outsourcing (BPO) services in the region. Outsourcing requirements are often concentrated in regions where healthcare organizations are headquartered or have a significant presence. Given that North America is home to numerous healthcare providers, payers, and pharmaceutical companies, the region emerges as a hub for outsourcing requirements. Moreover, the stringent regulatory environment and the complex nature of healthcare operations in North America necessitate external expertise and support, further fueling the demand for healthcare BPO services in the region. Consequently, the convergence of regulatory mandates, widespread EHR adoption, and the concentration of healthcare organizations positions North America as the leading source geography in the healthcare BPO market.

 
 

Recent Developments of Healthcare BPO Market industry

  • In April 2024, Accenture Plc has finalised the acquisition of Health Unlimited, to expand its services and maximize generative AI potential. This acquisition brings specialized proficiency in behavioral scieence, customer strategy, and CRM activation. In March 2024, Cognizant technology solutions corporation collaborated with Microsoft to integrate advanced AI into healthcare administration, enhancing the productivity and efficiency for both payers and providers, prioritizing timely response and elevating patient care.
  • In April 2023, Cognizant technology solutions corporation signed agreement with Horizon Healthcare services. Cognizant will oversee claims processing, provider configuration and enrollment services for Horizon.

Key Market Players

KEY PLAYERS IN THE Healthcare BPO Market INCLUDE

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Scope of the Report

Report Attribute Details
Market Revenue in 2024 $395.3 billion
Projected Revenue by 2029 $626.6 billion
Revenue Rate Poised to Grow at a CAGR of 9.7%
Market Driver Pressure to reduce the rising healthcare cost
Market Opportunity Advanced Data analytics

 

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Table of Contents

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TITLE
PAGE NO
INTRODUCTION
32
RESEARCH METHODOLOGY
39
EXECUTIVE SUMMARY
52
PREMIUM INSIGHTS
57
MARKET OVERVIEW
61
  • 5.1 INTRODUCTION
  • 5.2 MARKET DYNAMICS
    DRIVERS
    - Shift to ICD-10 coding standards and upcoming ICD-11 standard
    - Pressure to reduce rising healthcare costs
    - Loss of revenue due to billing errors
    - Demand for niche services
    - Need for structured processes and documentation
    - Lack of in-house expertise in end-use segments
    - Growing outsourcing in pharma and biopharma industries
    RESTRAINTS
    - Hidden outsourcing costs
    - Concerns related to losing visibility and control over business process
    OPPORTUNITIES
    - Advanced data analytics
    - Growing adoption of artificial intelligence-based tools for drug discovery
    CHALLENGES
    - Limitations in data capturing process in Medicaid services
    - Data security concerns
  • 5.3 OUTSOURCING APPROACHES
    BUNDLED SERVICES
    FEE FOR SERVICE
    FLEXIBLE CONTRACTS
    BEST-SHORE
  • 5.4 OUTSOURCING MODELS
    MULTI-SOURCING
    CAPTIVE CENTER
    HYBRID DELIVERY MODEL
    PREFERRED PROVIDER
    STRATEGIC PARTNERSHIP
    GLOBAL DELIVERY MODEL
  • 5.5 INDUSTRY TRENDS
    DIGITAL TRANSFORMATION
    RISE IN TELEHEALTH AND REMOTE SERVICES
    FOCUS ON REVENUE CYCLE MANAGEMENT (RCM)
  • 5.6 TECHNOLOGY ANALYSIS
    KEY TECHNOLOGIES
    - Artificial intelligence and machine learning
    - Robotic process automation
    - Cloud computing
    COMPLEMENTARY TECHNOLOGIES
    - Wearable devices and remote monitoring tools
    - Augmented reality and virtual reality
    - Data analytics and business intelligence
    ADJACENT TECHNOLOGIES
    - Natural language processing (NLP)
    - Internet of medical things
    - Blockchain
  • 5.7 SUPPLY CHAIN ANALYSIS
  • 5.8 PORTER’S FIVE FORCE ANALYSIS
    THREAT OF NEW ENTRANTS
    THREAT OF SUBSTITUTES
    BARGAINING POWER OF SUPPLIERS
    BARGAINING POWER OF BUYERS
    INTENSITY OF COMPETITIVE RIVALRY
  • 5.9 REGULATORY LANDSCAPE
    REGULATORY ANALYSIS
    - North America
    - Europe
    - Asia Pacific
    - Middle East & Africa
    - Latin America
    REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • 5.10 PATENT ANALYSIS
    PATENT PUBLICATION TRENDS
    INSIGHTS: JURISDICTION AND TOP APPLICANT ANALYSIS
  • 5.11 PRICING ANALYSIS
  • 5.12 KEY CONFERENCES AND EVENTS
  • 5.13 KEY STAKEHOLDERS AND BUYING CRITERIA
    KEY STAKEHOLDERS IN BUYING PROCESS
    BUYING CRITERIA
  • 5.14 UNMET NEEDS IN HEALTHCARE BPO MARKET
  • 5.15 END USER EXPECTATIONS IN HEALTHCARE BPO MARKET
  • 5.16 AI INTEGRATION IN HEALTHCARE BPO MARKET
  • 5.17 ECOSYSTEM ANALYSIS
  • 5.18 CASE STUDY ANALYSIS
    CASE STUDY 1
    CASE STUDY 2
    CASE STUDY 3
  • 5.19 ADJACENT MARKET ANALYSIS
    HEALTHCARE PAYER SERVICES MARKET
  • 5.20 HEALTHCARE BPO MARKET: INVESTMENT AND FUNDING SCENARIO
HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE
105
  • 6.1 INTRODUCTION
  • 6.2 MANUFACTURING
    INCREASING NEED TO REDUCE OVERALL OPERATIONAL COSTS TO DRIVE MARKET
  • 6.3 RESEARCH & DEVELOPMENT (R&D)
    INCREASING DEMAND FOR SPECIALIZED RESEARCH AND DEVELOPMENT SERVICE PROVIDERS TO DRIVE MARKET GROWTH
  • 6.4 NON-CLINICAL SERVICES
    INCREASING NEED FOR ADMINISTRATIVE EFFICIENCY TO DRIVE MARKET
    SALES & MARKETING SERVICES
    - Rising demand for strategic marketing and customer engagement to drive market
    - Analytics
    - Marketing
    - Research
    - Forecasting
    - Performance reporting
    SUPPLY CHAIN MANAGEMENT & LOGISTICS
    - Cost-effective and innovative supply chain solutions to drive market
    OTHER NON-CLINICAL SERVICES
HEALTHCARE BPO MARKET, BY PAYER SERVICE
135
  • 7.1 INTRODUCTION
  • 7.2 CLAIMS MANAGEMENT SERVICES
    INCREASING NEED FOR EFFICIENT, ACCURATE, AND COST-EFFECTIVE CLAIMS MANAGEMENT TO DRIVE MARKET
    CLAIMS ADJUDICATION SERVICES
    - Scalability and flexibility to drive market
    CLAIMS SETTLEMENT SERVICES
    - Streamlined settlement processes to drive market
    INFORMATION MANAGEMENT SERVICES
    - Increasing need for specialized expertise to drive market
    CLAIMS REPRICING
    - Reduced costs and enhanced service quality to drive market
    CLAIMS INVESTIGATION SERVICES
    - Enhanced fraud detection and recovery to drive market
    CLAIMS INDEXING SERVICES
    - Risk mitigation and compliance to drive market
    FRAUD DETECTION & MANAGEMENT SERVICES
    - Increasing demand for social network analytics to drive market
  • 7.3 INTEGRATED FRONT-END SERVICE & BACK-OFFICE OPERATIONS
    REDUCTION IN OVERHEAD EXPENSES AND IMPROVED EFFICIENCY TO DRIVE MARKET
  • 7.4 MEMBER MANAGEMENT
    COST-EFFECTIVENESS AND OPERATIONAL EFFICIENCY TO DRIVE MARKET
  • 7.5 PRODUCT DEVELOPMENT & BUSINESS ACQUISITION (PDBA)
    INCREASING FOCUS ON CUSTOMER ENGAGEMENT AND RETENTION TO DRIVE MARKET
  • 7.6 PROVIDER MANAGEMENT
    IMPROVEMENT IN CLAIMS AUTO-ADJUDICATION RATES TO DRIVE MARKET
  • 7.7 CARE MANAGEMENT
    GROWING EMPHASIS ON PATIENT SATISFACTION AND OUTCOMES TO DRIVE MARKET
  • 7.8 BILLING & ACCOUNTS MANAGEMENT SERVICES
    ENHANCED BILLING ACCURACY AND EFFICIENCY TO DRIVE MARKET
  • 7.9 HR SERVICES
    INCREASING NEED FOR TALENT MANAGEMENT AND WORKFORCE ANALYTICS TO DRIVE MARKET
HEALTHCARE BPO MARKET, BY PROVIDER SERVICE
174
  • 8.1 INTRODUCTION
  • 8.2 REVENUE CYCLE MANAGEMENT
    INCREASING OUTSOURCING OF MEDICAL BILLING AND MEDICAL CODING TO DRIVE MARKET
  • 8.3 PATIENT ENROLMENT
    INCREASED CLAIM DENIALS AND PAYMENT DELAYS TO DRIVE MARKET
  • 8.4 PATIENT CARE
    INCREASING NEED FOR EFFICIENT MANAGEMENT OF PATIENT INTERACTIONS AND CARE COORDINATION TO DRIVE MARKET
    MEDICAL TRANSCRIPTION
    - Enhanced efficiency and productivity to drive market
    DEVICE MONITORING
    - Increasing adoption of predictive analytics to drive market
    MEDICAL IMAGING
    - Increasing need for advanced medical treatments to drive market
HEALTHCARE BPO MARKET, BY REGION
194
  • 9.1 SOURCE GEOGRAPHY
    NORTH AMERICA
    - US to remain largest source geography for healthcare BPO services
    EUROPE
    - Need to reduce incidence of healthcare fraud to drive market growth
    REST OF THE WORLD
    - Lack of centralized healthcare systems and low healthcare expenditure to create growth opportunities
  • 9.2 DESTINATION GEOGRAPHY
    INDIA
    - Largest destination of choice for outsourcing healthcare service
    US
    - Adoption of computer-assisted RCM coding systems increasing in US
    BULGARIA & OTHER EU COUNTRIES
    - Bulgaria to be leading outsourcing destination in Southeastern Europe
    PHILIPPINES
    - Offers attractive option for cost-effective outsourcing
    CHINA
    - Promising destination for outsourcing of healthcare service
    BRAZIL
    - Emerging manufacturing hub for life science sector to drive market
    KINGDOM OF SAUDI ARABIA
    - Organized clinical research service to support market growth
    REST OF THE WORLD
    - Increasing investments in modernizing healthcare systems to support market growth
COMPETITIVE LANDSCAPE
265
  • 10.1 OVERVIEW
  • 10.2 KEY PLAYER STRATEGIES/RIGHT TO WIN
  • 10.3 REVENUE ANALYSIS
  • 10.4 MARKET SHARE ANALYSIS
    RANKING OF KEY MARKET PLAYERS
    HEALTHCARE BPO MARKET SHARE ANALYSIS
  • 10.5 VALUATION AND FINANCIAL METRICS OF HEALTHCARE SERVICES VENDORS
  • 10.6 COMPANY EVALUATION MATRIX: KEY PLAYERS, 2023
    STARS
    EMERGING LEADERS
    PERVASIVE PLAYERS
    PARTICIPANTS
    COMPANY FOOTPRINT: KEY PLAYERS, 2023
  • 10.7 COMPANY EVALUATION MATRIX: START-UPS/SMES, 2023
    PROGRESSIVE COMPANIES
    DYNAMIC COMPANIES
    RESPONSIVE COMPANIES
    STARTING BLOCKS
    COMPETITIVE BENCHMARKING
    - Detailed list of key start-ups/SMEs
    - Competitive benchmarking of key start-ups/SMEs
  • 10.8 COMPETITIVE SCENARIO
    PRODUCT LAUNCHES
    DEALS
    EXPANSIONS
    OTHER DEVELOPMENTS
  • 10.9 BRAND/PRODUCT COMPARATIVE ANALYSIS
COMPANY PROFILES
295
  • 11.1 KEY PLAYERS
    ACCENTURE PLC
    - Business overview
    - Services offered
    - Recent developments
    - MnM view
    COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION
    - Business overview
    - Services offered
    - Recent developments
    - MnM view
    TATA CONSULTING SERVICES LIMITED
    - Business overview
    - Services offered
    - Recent developments
    - MnM view
    XEROX CORPORATION
    - Business overview
    - Services offered
    - Recent developments
    - MnM view
    WNS (HOLDINGS) LIMITED
    - Business overview
    - Services offered
    - MnM view
    NTT DATA
    - Business overview
    - Services offered
    - Recent developments
    IQVIA HOLDINGS INC.
    - Business overview
    - Services offered
    - Recent developments
    MPHASIS
    - Business overview
    - Services offered
    - Recent developments
    GENPACT LIMITED
    - Business overview
    - Services offered
    - Recent developments
    WIPRO LIMITED
    - Business overview
    - Services offered
    - Recent developments
    INFOSYS BPM
    - Business overview
    - Services offered
    FIRSTSOURCE
    - Business overview
    - Services offered
    - Recent developments
    INTERNATIONAL BUSINESS MACHINES CORPORATION
    - Business overview
    - Services offered
    GEBBS HEALTHCARE SOLUTIONS
    - Business overview
    - Services offered
    - Recent developments
    CAPGEMINI SE
    - Business overview
    - Services offered
  • 11.2 OTHER PLAYERS
    OMEGA HEALTHCARE MANAGEMENT SERVICES
    R1 RCM
    INVENSIS TECHNOLOGIES
    UNITEDHEALTH GROUP
    HCL TECHNOLOGIES LIMITED
    PAREXEL INTERNATIONAL
    ACCESS HEALTHCARE
    SUTHERLAND GLOBAL
    AKURATE MANAGEMENT SOLUTIONS
    AGS HEALTH
APPENDIX
361
  • 12.1 DISCUSSION GUIDE
  • 12.2 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
  • 12.3 CUSTOMIZATION OPTIONS
  • 12.4 RELATED REPORTS
  • 12.5 AUTHOR DETAILS
LIST OF TABLES
 
  • TABLE 1 CURRENCY CONVERSION RATES
  • TABLE 2 HEALTHCARE BPO MARKET: PORTER’S FIVE FORCES ANALYSIS
  • TABLE 3 NORTH AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 4 EUROPE: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 5 ASIA PACIFIC: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 6 LATIN AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 7 MIDDLE EAST & AFRICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 8 LIST OF PATENTS IN HEALTHCARE BPO MARKET, 2014–2024
  • TABLE 9 HEALTHCARE BPO SERVICES: AVERAGE SELLING PRICE
  • TABLE 10 HEALTHCARE BPO SERVICES: REGIONAL PRICING ANALYSIS, 2023
  • TABLE 11 HEALTHCARE BPO MARKET: KEY CONFERENCES AND EVENTS, 2024–2025
  • TABLE 12 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR HEALTHCARE BPO SERVICES
  • TABLE 13 KEY BUYING CRITERIA FOR HEALTHCARE BPO SERVICES
  • TABLE 14 HEALTHCARE BPO MARKET: UNMET NEEDS
  • TABLE 15 HEALTHCARE BPO MARKET: END USERS’ EXPECTATIONS
  • TABLE 16 HEALTHCARE BPO MARKET: AI INTEGRATION
  • TABLE 17 HEALTHCARE BPO MARKET: ROLE IN ECOSYSTEM
  • TABLE 18 HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2021–2023 (USD MILLION)
  • TABLE 19 HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2024–2029 (USD MILLION)
  • TABLE 20 HEALTHCARE BPO MARKET FOR LIFE SCIENCE SERVICE, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 21 HEALTHCARE BPO MARKET FOR LIFE SCIENCE SERVICE, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 22 HEALTHCARE BPO MARKET FOR LIFESCIENCE SERVICE, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 23 HEALTHCARE BPO MARKET FOR LIFESCIENCE SERVICE, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 24 KEY PLAYERS PROVIDING MANUFACTURING SERVICES
  • TABLE 25 HEALTHCARE BPO MARKET FOR MANUFACTURING, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 26 HEALTHCARE BPO MARKET FOR MANUFACTURING, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 27 HEALTHCARE BPO MARKET FOR MANUFACTURING, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 28 HEALTHCARE BPO MARKET FOR MANUFACTURING, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 29 KEY PLAYERS PROVIDING RESEARCH & DEVELOPMENT
  • TABLE 30 HEALTHCARE BPO MARKET FOR RESEARCH & DEVELOPMENT, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 31 HEALTHCARE BPO MARKET FOR RESEARCH & DEVELOPMENT, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 32 HEALTHCARE BPO MARKET FOR RESEARCH & DEVELOPMENT, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 33 HEALTHCARE BPO MARKET FOR RESEARCH & DEVELOPMENT, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 34 KEY PLAYERS PROVIDING NON-CLINICAL SERVICES
  • TABLE 35 HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 36 HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 37 HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 38 HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 39 HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 40 HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 41 HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICES, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 42 HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICES, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 43 HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICES, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 44 HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICES, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 45 HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICES, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 46 HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICES, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 47 HEALTHCARE BPO MARKET FOR ANALYTICS, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 48 HEALTHCARE BPO MARKET FOR ANALYTICS, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 49 HEALTHCARE BPO MARKET FOR ANALYTICS, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 50 HEALTHCARE BPO MARKET FOR ANALYTICS, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 51 HEALTHCARE BPO MARKET FOR MARKETING, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 52 HEALTHCARE BPO MARKET FOR MARKETING, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 53 HEALTHCARE BPO MARKET FOR MARKETING, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 54 HEALTHCARE BPO MARKET FOR MARKETING, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 55 HEALTHCARE BPO MARKET FOR RESEARCH, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 56 HEALTHCARE BPO MARKET FOR RESEARCH, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 57 HEALTHCARE BPO MARKET FOR RESEARCH, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 58 HEALTHCARE BPO MARKET FOR RESEARCH, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 59 HEALTHCARE BPO MARKET FOR FORECASTING, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 60 HEALTHCARE BPO MARKET FOR FORECASTING, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 61 HEALTHCARE BPO MARKET FOR FORECASTING, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 62 HEALTHCARE BPO MARKET FOR FORECASTING, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 63 HEALTHCARE BPO MARKET FOR PERFORMANCE REPORTING, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 64 HEALTHCARE BPO MARKET FOR PERFORMANCE REPORTING, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 65 HEALTHCARE BPO MARKET FOR PERFORMANCE REPORTING, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 66 HEALTHCARE BPO MARKET FOR PERFORMANCE REPORTING, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 67 HEALTHCARE BPO MARKET FOR SUPPLY CHAIN MANAGEMENT & LOGISTICS, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 68 HEALTHCARE BPO MARKET FOR SUPPLY CHAIN MANAGEMENT & LOGISTICS, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 69 HEALTHCARE BPO MARKET FOR SUPPLY CHAIN MANAGEMENT & LOGISTICS, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 70 HEALTHCARE BPO MARKET FOR SUPPLY CHAIN MANAGEMENT & LOGISTICS, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 71 HEALTHCARE BPO MARKET FOR OTHER NON-CLINICAL SERVICES, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 72 HEALTHCARE BPO MARKET FOR OTHER NON-CLINICAL SERVICES, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 73 HEALTHCARE BPO MARKET FOR OTHER NON-CLINICAL SERVICES, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 74 HEALTHCARE BPO MARKET FOR OTHER NON-CLINICAL SERVICES, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 75 HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 76 HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 77 HEALTHCARE BPO MARKET FOR PAYER SERVICE, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 78 HEALTHCARE BPO MARKET FOR PAYER SERVICE, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 79 HEALTHCARE BPO MARKET FOR PAYER SERVICE MARKET, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 80 HEALTHCARE BPO MARKET FOR PAYER SERVICE, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 81 HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 82 HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 83 HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 84 HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 85 HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 86 HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 87 HEALTHCARE BPO MARKET FOR CLAIMS ADJUDICATION SERVICES, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 88 HEALTHCARE BPO MARKET FOR CLAIMS ADJUDICATION SERVICES, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 89 HEALTHCARE BPO MARKET FOR CLAIMS ADJUDICATION SERVICES, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 90 HEALTHCARE BPO MARKET FOR CLAIMS ADJUDICATION SERVICES, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 91 HEALTHCARE BPO MARKET FOR CLAIMS SETTLEMENT SERVICES, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 92 HEALTHCARE BPO MARKET FOR CLAIMS SETTLEMENT SERVICES, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 93 HEALTHCARE BPO MARKET FOR CLAIMS SETTLEMENT SERVICES, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 94 HEALTHCARE BPO MARKET FOR CLAIMS SETTLEMENT SERVICES, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 95 HEALTHCARE BPO MARKET FOR INFORMATION MANAGEMENT SERVICES, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 96 HEALTHCARE BPO MARKET FOR INFORMATION MANAGEMENT SERVICES, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 97 HEALTHCARE BPO MARKET FOR INFORMATION MANAGEMENT SERVICES, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 98 HEALTHCARE BPO MARKET FOR INFORMATION MANAGEMENT SERVICES, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 99 HEALTHCARE BPO MARKET FOR CLAIMS REPRICING SERVICES, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 100 HEALTHCARE BPO MARKET FOR CLAIMS REPRICING SERVICES, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 101 HEALTHCARE BPO MARKET FOR CLAIMS REPRICING SERVICES, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 102 HEALTHCARE BPO MARKET FOR CLAIMS REPRICING SERVICES, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 103 HEALTHCARE BPO MARKET FOR CLAIMS INVESTIGATION SERVICES, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 104 HEALTHCARE BPO MARKET FOR CLAIMS INVESTIGATION SERVICES, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 105 HEALTHCARE BPO MARKET FOR CLAIMS INVESTIGATION SERVICES, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 106 HEALTHCARE BPO MARKET FOR CLAIMS INVESTIGATION SERVICES, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 107 HEALTHCARE BPO MARKET FOR CLAIMS INDEXING SERVICES, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 108 HEALTHCARE BPO MARKET FOR CLAIMS INDEXING SERVICES, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 109 HEALTHCARE BPO MARKET FOR CLAIMS INDEXING SERVICES, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 110 HEALTHCARE BPO MARKET FOR CLAIMS INDEXING SERVICES, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 111 HEALTHCARE BPO MARKET FOR FRAUD DETECTION & MANAGEMENT SERVICES, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 112 HEALTHCARE BPO MARKET FOR FRAUD DETECTION & MANAGEMENT SERVICES, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 113 HEALTHCARE BPO MARKET FOR FRAUD DETECTION & MANAGEMENT SERVICES, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 114 HEALTHCARE BPO MARKET FOR FRAUD DETECTION & MANAGEMENT SERVICES, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 115 HEALTHCARE BPO MARKET FOR INTEGRATED FRONT-END SERVICE & BACK-OFFICE OPERATIONS, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 116 HEALTHCARE BPO MARKET FOR INTEGRATED FRONT-END SERVICE & BACK-OFFICE OPERATIONS, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 117 HEALTHCARE BPO MARKET FOR INTEGRATED FRONT-END SERVICE & BACK-OFFICE OPERATIONS, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 118 HEALTHCARE BPO MARKET FOR INTEGRATED FRONT-END SERVICE & BACK-OFFICE OPERATIONS, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 119 HEALTHCARE BPO MARKET FOR MEMBER MANAGEMENT, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 120 HEALTHCARE BPO MARKET FOR MEMBER MANAGEMENT, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 121 HEALTHCARE BPO MARKET FOR MEMBER MANAGEMENT, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 122 HEALTHCARE BPO MARKET FOR MEMBER MANAGEMENT, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 123 HEALTHCARE BPO MARKET FOR PRODUCT DEVELOPMENT & BUSINESS ACQUISITION, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 124 HEALTHCARE BPO MARKET FOR PRODUCT DEVELOPMENT & BUSINESS ACQUISITION, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 125 HEALTHCARE BPO MARKET FOR PRODUCT DEVELOPMENT & BUSINESS ACQUISITION, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 126 HEALTHCARE BPO MARKET FOR PRODUCT DEVELOPMENT & BUSINESS ACQUISITION, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 127 HEALTHCARE BPO MARKET FOR PROVIDER MANAGEMENT, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 128 HEALTHCARE BPO MARKET FOR PROVIDER MANAGEMENT, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 129 HEALTHCARE BPO MARKET FOR PROVIDER MANAGEMENT, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 130 HEALTHCARE BPO MARKET FOR PROVIDER MANAGEMENT, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 131 HEALTHCARE BPO MARKET FOR CARE MANAGEMENT, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 132 HEALTHCARE BPO MARKET FOR CARE MANAGEMENT, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 133 HEALTHCARE BPO MARKET FOR CARE MANAGEMENT, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 134 HEALTHCARE BPO MARKET FOR CARE MANAGEMENT, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 135 HEALTHCARE BPO MARKET FOR BILLING & ACCOUNTS MANAGEMENT SERVICES, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 136 HEALTHCARE BPO MARKET FOR BILLING & ACCOUNTS MANAGEMENT SERVICES, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 137 HEALTHCARE BPO MARKET FOR BILLING & ACCOUNTS MANAGEMENT SERVICES, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 138 HEALTHCARE BPO MARKET FOR BILLING & ACCOUNTS MANAGEMENT SERVICES, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 139 HEALTHCARE BPO MARKET FOR HR SERVICES, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 140 HEALTHCARE BPO MARKET FOR HR SERVICES, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 141 HEALTHCARE BPO MARKET FOR HR SERVICES, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 142 HEALTHCARE BPO MARKET FOR HR SERVICES, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 143 HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 144 HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 145 HEALTHCARE BPO MARKET FOR PROVIDER SERVICE, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 146 HEALTHCARE BPO MARKET FOR PROVIDER SERVICE, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 147 HEALTHCARE BPO MARKET FOR PROVIDER SERVICE, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 148 HEALTHCARE BPO MARKET FOR PROVIDER SERVICE, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 149 KEY PLAYERS PROVIDING REVENUE CYCLE MANAGEMENT
  • TABLE 150 HEALTHCARE BPO MARKET FOR REVENUE CYCLE MANAGEMENT, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 151 HEALTHCARE BPO MARKET FOR REVENUE CYCLE MANAGEMENT, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 152 HEALTHCARE BPO MARKET FOR REVENUE CYCLE MANAGEMENT, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 153 HEALTHCARE BPO MARKET FOR REVENUE CYCLE MANAGEMENT, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 154 KEY PLAYERS PROVIDING PATIENT ENROLMENT SERVICE
  • TABLE 155 HEALTHCARE BPO MARKET FOR PATIENT ENROLLMENT, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 156 HEALTHCARE BPO MARKET FOR PATIENT ENROLLMENT, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 157 HEALTHCARE BPO MARKET FOR PATIENT ENROLLMENT, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 158 HEALTHCARE BPO MARKET FOR PATIENT ENROLLMENT, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 159 KEY PLAYERS PROVIDING PATIENT CARE
  • TABLE 160 HEALTHCARE BPO MARKET FOR PATIENT CARE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 161 HEALTHCARE BPO MARKET FOR PATIENT CARE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 162 HEALTHCARE BPO MARKET FOR PATIENT CARE, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 163 HEALTHCARE BPO MARKET FOR PATIENT CARE, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 164 HEALTHCARE BPO MARKET FOR PATIENT CARE, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 165 HEALTHCARE BPO MARKET FOR PATIENT CARE, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 166 HEALTHCARE BPO MARKET FOR MEDICAL TRANSCRIPTION, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 167 HEALTHCARE BPO MARKET FOR MEDICAL TRANSCRIPTION, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 168 HEALTHCARE BPO MARKET FOR MEDICAL TRANSCRIPTION, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 169 HEALTHCARE BPO MARKET FOR MEDICAL TRANSCRIPTION, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 170 HEALTHCARE BPO MARKET FOR DEVICE MONITORING, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 171 HEALTHCARE BPO MARKET FOR DEVICE MONITORING, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 172 HEALTHCARE BPO MARKET FOR DEVICE MONITORING, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 173 HEALTHCARE BPO MARKET FOR DEVICE MONITORING, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 174 HEALTHCARE BPO MARKET FOR MEDICAL IMAGING, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 175 HEALTHCARE BPO MARKET FOR MEDICAL IMAGING, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 176 HEALTHCARE BPO MARKET FOR MEDICAL IMAGING, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 177 HEALTHCARE BPO MARKET FOR MEDICAL IMAGING, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 178 HEALTHCARE BPO MARKET, BY SOURCE GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 179 HEALTHCARE BPO MARKET, BY SOURCE GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 180 NORTH AMERICA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 181 NORTH AMERICA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 182 NORTH AMERICA: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 183 NORTH AMERICA: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 184 NORTH AMERICA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 185 NORTH AMERICA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 186 NORTH AMERICA: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 187 NORTH AMERICA: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 188 NORTH AMERICA: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2021–2023 (USD MILLION)
  • TABLE 189 NORTH AMERICA: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2024–2029 (USD MILLION)
  • TABLE 190 NORTH AMERICA: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 191 NORTH AMERICA: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 192 NORTH AMERICA: HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 193 NORTH AMERICA: HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 194 EUROPE: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 195 EUROPE: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 196 EUROPE: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 197 EUROPE: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 198 EUROPE: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 199 EUROPE: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 200 EUROPE: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 201 EUROPE: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 202 EUROPE: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2021–2023 (USD MILLION)
  • TABLE 203 EUROPE: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2024–2029 (USD MILLION)
  • TABLE 204 EUROPE: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 205 EUROPE: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 206 EUROPE: HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 207 EUROPE: HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 208 SOURCE GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 209 SOURCE GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 210 SOURCE GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 211 SOURCE GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 212 SOURCE GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 213 SOURCE GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 214 SOURCE GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 215 SOURCE GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 216 SOURCE GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2021–2023 (USD MILLION)
  • TABLE 217 SOURCE GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2024–2029 (USD MILLION)
  • TABLE 218 SOURCE GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 219 SOURCE GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 220 SOURCE GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 221 SOURCE GEOGRAPHY, BY REST OF THE WORLD HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 222 HEALTHCARE BPO MARKET, BY DESTINATION GEOGRAPHY, 2021–2023 (USD MILLION)
  • TABLE 223 HEALTHCARE BPO MARKET, BY DESTINATION GEOGRAPHY, 2024–2029 (USD MILLION)
  • TABLE 224 INDIA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 225 INDIA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 226 INDIA: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 227 INDIA: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 228 INDIA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 229 INDIA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 230 INDIA: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 231 INDIA: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 232 INDIA: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2021–2023 (USD MILLION)
  • TABLE 233 INDIA: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2024–2029 (USD MILLION)
  • TABLE 234 INDIA: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 235 INDIA: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 236 INDIA: HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 237 INDIA: HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 238 US: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 239 US: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 240 US: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 241 US: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 242 US: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 243 US: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 244 US: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 245 US: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 246 US: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2021–2023 (USD MILLION)
  • TABLE 247 US: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2024–2029 (USD MILLION)
  • TABLE 248 US: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 249 US: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 250 US: HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 251 US: HEALTHCARE BPO MARKET FOR SALES & MARKETING SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 252 BULGARIA & OTHER EU COUNTRIES: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 253 BULGARIA & OTHER EU COUNTRIES: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 254 BULGARIA & OTHER EU COUNTRIES: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 255 BULGARIA & OTHER EU COUNTRIES: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 256 BULGARIA & OTHER EU COUNTRIES: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 257 BULGARIA & OTHER EU COUNTRIES: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 258 BULGARIA & OTHER EU COUNTRIES: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 259 BULGARIA & OTHER EU COUNTRIES: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 260 BULGARIA & OTHER EU COUNTRIES: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2021–2023 (USD MILLION)
  • TABLE 261 BULGARIA & OTHER EU COUNTRIES: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2024–2029 (USD MILLION)
  • TABLE 262 BULGARIA & OTHER EU COUNTRIES: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 263 BULGARIA & OTHER EU COUNTRIES: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 264 BULGARIA & OTHER EU COUNTRIES: HEALTHCARE BPO MARKET FOR SALES AND MARKETING SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 265 BULGARIA & OTHER EU COUNTRIES: HEALTHCARE BPO MARKET FOR SALES AND MARKETING SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 266 PHILIPPINES: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 267 PHILIPPINES: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 268 PHILIPPINES: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 269 PHILIPPINES: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 270 PHILIPPINES: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 271 PHILIPPINES: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 272 PHILIPPINES: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 273 PHILIPPINES: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 274 PHILIPPINES: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2021–2023 (USD MILLION)
  • TABLE 275 PHILIPPINES: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2024–2029 (USD MILLION)
  • TABLE 276 PHILIPPINES: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 277 PHILIPPINES: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 278 PHILIPPINES: HEALTHCARE BPO MARKET FOR SALES AND MARKETING SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 279 PHILIPPINES: HEALTHCARE BPO MARKET FOR SALES AND MARKETING SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 280 CHINA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 281 CHINA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 282 CHINA: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 283 CHINA: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 284 CHINA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 285 CHINA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 286 CHINA: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 287 CHINA: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 288 CHINA: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2021–2023 (USD MILLION)
  • TABLE 289 CHINA: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2024–2029 (USD MILLION)
  • TABLE 290 CHINA: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 291 CHINA: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 292 CHINA: HEALTHCARE BPO MARKET FOR SALES AND MARKETING SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 293 CHINA: HEALTHCARE BPO MARKET FOR SALES AND MARKETING SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 294 BRAZIL: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 295 BRAZIL: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 296 BRAZIL: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 297 BRAZIL: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 298 BRAZIL: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 299 BRAZIL: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 300 BRAZIL: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 301 BRAZIL: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 302 BRAZIL: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2021–2023 (USD MILLION)
  • TABLE 303 BRAZIL: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2024–2029 (USD MILLION)
  • TABLE 304 BRAZIL: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 305 BRAZIL: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 306 BRAZIL: HEALTHCARE BPO MARKET FOR SALES AND MARKETING SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 307 BRAZIL: HEALTHCARE BPO MARKET FOR SALES AND MARKETING SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 308 KINGDOM OF SAUDI ARABIA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 309 KINGDOM OF SAUDI ARABIA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 310 KINGDOM OF SAUDI ARABIA: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 311 KINGDOM OF SAUDI ARABIA: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 312 KINGDOM OF SAUDI ARABIA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 313 KINGDOM OF SAUDI ARABIA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 314 KINGDOM OF SAUDI ARABIA: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 315 KINGDOM OF SAUDI ARABIA: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 316 KINGDOM OF SAUDI ARABIA: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2021–2023 (USD MILLION)
  • TABLE 317 KINGDOM OF SAUDI ARABIA: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2024–2029 (USD MILLION)
  • TABLE 318 KINGDOM OF SAUDI ARABIA: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 319 KINGDOM OF SAUDI ARABIA: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 320 KINGDOM OF SAUDI ARABIA: HEALTHCARE BPO MARKET FOR SALES AND MARKETING SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 321 KINGDOM OF SAUDI ARABIA: HEALTHCARE BPO MARKET FOR SALES AND MARKETING SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 322 DESTINATION GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 323 DESTINATION GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 324 DESTINATION GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 325 DESTINATION GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET FOR PATIENT CARE SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 326 DESTINATION GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2021–2023 (USD MILLION)
  • TABLE 327 DESTINATION GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2024–2029 (USD MILLION)
  • TABLE 328 DESTINATION GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 329 DESTINATION GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET FOR CLAIMS MANAGEMENT SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 330 DESTINATION GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2021–2023 (USD MILLION)
  • TABLE 331 DESTINATION GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2024–2029 (USD MILLION)
  • TABLE 332 DESTINATION GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 333 DESTINATION GEOGRAPHY, BY REST OF THE WORLD:HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 334 DESTINATION GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET FOR SALES AND MARKETING SERVICE, BY TYPE, 2021–2023 (USD MILLION)
  • TABLE 335 DESTINATION GEOGRAPHY, BY REST OF THE WORLD: HEALTHCARE BPO MARKET FOR SALES AND MARKETING SERVICE, BY TYPE, 2024–2029 (USD MILLION)
  • TABLE 336 OVERVIEW OF STRATEGIES ADOPTED BY HEALTHCARE BPO MARKET PLAYERS
  • TABLE 337 HEALTHCARE BPO MARKET: INTENSITY OF COMPETITIVE RIVALRY
  • TABLE 338 REGION FOOTPRINT (15 COMPANIES)
  • TABLE 339 PROVIDER SERVICE FOOTPRINT (15 COMPANIES)
  • TABLE 340 PAYER SERVICE FOOTPRINT (15 COMPANIES)
  • TABLE 341 LIFE SCIENCE SERVICE FOOTPRINT (15 COMPANIES)
  • TABLE 342 HEALTHCARE BPO MARKET: KEY START-UPS/SMES
  • TABLE 343 STARTUPS/SMES: PROVIDER SERVICE FOOTPRINT
  • TABLE 344 STARTUPS/SMES: PAYER SERVICE FOOTPRINT
  • TABLE 345 STARTUPS/SMES: LIFE SCIENCE SERVICE FOOTPRINT
  • TABLE 346 STARTUPS/SMES: REGIONAL FOOTPRINT
  • TABLE 347 HEALTHCARE BPO MARKET: SERVICE LAUNCHES/SERVICE APPROVALS, JANUARY 2020−MAY 2024
  • TABLE 348 HEALTHCARE BPO MARKET: DEALS, JANUARY 2020–MAY 2024
  • TABLE 349 HEALTHCARE BPO MARKET: EXPANSIONS, JANUARY 2020–MAY 2024
  • TABLE 350 HEALTHCARE BPO MARKET: OTHER DEVELOPMENTS, JANUARY 2020–MAY 2024
  • TABLE 351 ACCENTURE PLC: COMPANY OVERVIEW
  • TABLE 352 ACCENTURE PLC: SERVICES OFFERED
  • TABLE 353 ACCENTURE PLC: DEALS, JANUARY 2020–MAY 2024
  • TABLE 354 COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION: COMPANY OVERVIEW
  • TABLE 355 COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION: SERVICES OFFERED
  • TABLE 356 COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION: DEALS, JANUARY 2020–MAY 2024
  • TABLE 357 TATA CONSULTING SERVICES: COMPANY OVERVIEW
  • TABLE 358 TATA CONSULTING SERVICES LIMITED: SERVICES OFFERED
  • TABLE 359 TATA CONSULTING SERVICES LIMITED: DEALS, JANUARY 2020–MAY 2024
  • TABLE 360 XEROX CORPORATION: COMPANY OVERVIEW
  • TABLE 361 XEROX CORPORATION: SERVICES OFFERED
  • TABLE 362 XEROX CORPORATION: DEALS, JANUARY 2020–MAY 2024
  • TABLE 363 WNS (HOLDINGS) LIMITED: COMPANY OVERVIEW
  • TABLE 364 WNS (HOLDINGS) LIMITED: SERVICES OFFERED
  • TABLE 365 NTT DATA: COMPANY OVERVIEW
  • TABLE 366 NTT DATA: SERVICES OFFERED
  • TABLE 367 NTT DATA: DEALS, JANUARY 2020–MAY 2024
  • TABLE 368 IQVIA HOLDINGS INC.: COMPANY OVERVIEW
  • TABLE 369 IQVIA HOLDINGS INC.: SERVICES OFFERED
  • TABLE 370 IQVIA HOLDINGS INC.: SERVICE LAUNCHES, JANUARY 2020–MAY 2024
  • TABLE 371 IQVIA HOLDINGS INC.: DEALS, JANUARY 2020–MAY 2024
  • TABLE 372 MPHASIS: COMPANY OVERVIEW
  • TABLE 373 MPHASIS: SERVICES OFFERED
  • TABLE 374 MPHASIS: DEALS, JANUARY 2020–MAY 2024
  • TABLE 375 GENPACT LIMITED: COMPANY OVERVIEW
  • TABLE 376 GENPACT LIMITED: SERVICES OFFERED
  • TABLE 377 GENPACT LIMITED: DEALS, JANUARY 2020–MAY 2024
  • TABLE 378 GENPACT LIMITED: EXPANSIONS, JANUARY 2020–MAY 2024
  • TABLE 379 WIPRO LIMITED.: COMPANY OVERVIEW
  • TABLE 380 WIPRO LIMITED: SERVICES OFFERED
  • TABLE 381 WIPRO: DEALS, JANUARY 2020–MAY 2024
  • TABLE 382 INFOSYS BPM: COMPANY OVERVIEW
  • TABLE 383 INFOSYS BPM: SERVICES OFFERED
  • TABLE 384 FIRSTSOURCE: COMPANY OVERVIEW
  • TABLE 385 FIRSTSOURCE: SERVICES OFFERED
  • TABLE 386 FIRSTSOURCE: DEALS, JANUARY 2020–MAY 2024
  • TABLE 387 FIRSTSOURCE: OTHER DEVELOPMENTS, JANUARY 2020–MAY 2024
  • TABLE 388 INTERNATIONAL BUSINESS MACHINES CORPORATION: COMPANY OVERVIEW
  • TABLE 389 INTERNATIONAL BUSINESS MACHINES CORPORATION: SERVICES OFFERED
  • TABLE 390 GEBBS HEALTHCARE SOLUTIONS: COMPANY OVERVIEW
  • TABLE 391 GEBBS HEALTHCARE SOLUTIONS: SERVICES OFFERED
  • TABLE 392 GEBBS HEALTHCARE SOLUTIONS: DEALS, JANUARY 2020–MAY 2024
  • TABLE 393 CAPGEMINI SE: COMPANY OVERVIEW
  • TABLE 394 CAPGEMINI SE: SERVICES OFFERED
  • TABLE 395 OMEGA HEALTHCARE MANAGEMENT SERVICES: OVERVIEW
  • TABLE 396 R1 RCM: OVERVIEW
  • TABLE 397 INVENSIS TECHNOLOGIES: OVERVIEW
  • TABLE 398 UNITEDHEALTH GROUP: OVERVIEW
  • TABLE 399 HCL TECHNOLOGIES LIMITED: OVERVIEW
  • TABLE 400 PAREXEL INTERNATIONAL: OVERVIEW
  • TABLE 401 ACCESS HEALTHCARE: OVERVIEW
  • TABLE 402 SUTHERLAND GLOBAL: OVERVIEW
  • TABLE 403 AKURATE MANAGEMENT SOLUTIONS: OVERVIEW
  • TABLE 404 AGS HEALTH: OVERVIEW
LIST OF FIGURES
 
  • FIGURE 1 HEALTHCARE BPO MARKET: RESEARCH DESIGN
  • FIGURE 2 SOURCES FOR PRIMARY INTERVIEWS
  • FIGURE 3 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION
  • FIGURE 4 MARKET SIZE ESTIMATION: REVENUE SHARE ANALYSIS
  • FIGURE 5 MARKET SIZE ESTIMATION: TOP-DOWN APPROACH
  • FIGURE 6 CAGR PROJECTIONS BY ANALYSIS OF DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
  • FIGURE 7 MARKET SIZE ESTIMATION: CAGR PROJECTIONS
  • FIGURE 8 HEALTHCARE BPO MARKET: DATA TRIANGULATION
  • FIGURE 9 HEALTHCARE BPO MARKET, BY SERVICE TYPE, 2024 VS. 2029 (USD BILLION)
  • FIGURE 10 HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2024 VS. 2029 (USD MILLION)
  • FIGURE 11 HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2024 VS. 2029 (USD MILLION)
  • FIGURE 12 CLAIMS MANAGEMENT SERVICE MARKET, BY TYPE, 2024 VS. 2029 (USD MILLION)
  • FIGURE 13 HEALTHCARE BPO MARKET, BY LIFE SCIENCE SERVICE, 2024 VS. 2029 (USD BILLION)
  • FIGURE 14 HEALTHCARE BPO MARKET, BY SOURCE GEOGRAPHY, 2024 VS. 2029 (USD BILLION)
  • FIGURE 15 HEALTHCARE BPO MARKET, BY DESTINATION GEOGRAPHY, 2024 VS. 2029 (USD BILLION)
  • FIGURE 16 GROWING NEED TO REDUCE HEALTHCARE COSTS TO DRIVE MARKET GROWTH
  • FIGURE 17 REVENUE CYCLE MANAGEMENT SEGMENT ACCOUNTED FOR LARGEST SHARE IN NORTH AMERICA
  • FIGURE 18 MANUFACTURING SERVICE TO DOMINATE MARKET DURING FORECAST PERIOD
  • FIGURE 19 SALES & MARKETING SERVICE SEGMENT TO DOMINATE NON-CLINICAL SERVICE MARKET
  • FIGURE 20 ANALYTICS SERVICE SEGMENT TO ACCOUNT FOR LARGEST SHARE IN SALES & MARKETING SERVICE MARKET
  • FIGURE 21 INDIA TO REGISTER HIGHEST GROWTH DURING FORECAST PERIOD
  • FIGURE 22 HEALTHCARE BPO MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
  • FIGURE 23 MAJOR TRENDS IN HEALTHCARE BPO MARKET
  • FIGURE 24 HEALTHCARE BPO MARKET: SUPPLY CHAIN ANALYSIS
  • FIGURE 25 NUMBER OF PATENTS PUBLISHED (2014−2024)
  • FIGURE 26 TOP PATENT APPLICANTS IN HEALTHCARE BPO MARKET (2014−2024)
  • FIGURE 27 TOP JURISDICTION: HEALTHCARE BPO MARKET (2014−2024)
  • FIGURE 28 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR HEALTHCARE BPO SERVICES
  • FIGURE 29 KEY BUYING CRITERIA FOR HEALTHCARE BPO SERVICES
  • FIGURE 30 OVERVIEW OF HEALTHCARE PAYER SERVICES MARKET
  • FIGURE 31 INVESTMENT AND FUNDING SCENARIO: HEALTHCARE BPO MARKET (2018–2023)
  • FIGURE 32 NORTH AMERICA: HEALTHCARE BPO MARKET SNAPSHOT
  • FIGURE 33 INDIA: HEALTHCARE BPO MARKET SNAPSHOT
  • FIGURE 34 REVENUE ANALYSIS FOR KEY COMPANIES (2019–2023)
  • FIGURE 35 RANKING OF TOP FIVE PLAYERS IN HEALTHCARE BPO MARKET
  • FIGURE 36 HEALTHCARE BPO MARKET: MARKET SHARE ANALYSIS (2023)
  • FIGURE 37 EV/EBITDA OF KEY VENDORS
  • FIGURE 38 YEAR-TO-DATE (YTD) PRICE TOTAL RETURN AND 5-YEAR STOCK BETA OF KEY VENDORS
  • FIGURE 39 HEALTHCARE BPO MARKET: COMPANY EVALUATION MATRIX, 2023
  • FIGURE 40 COMPANY FOOTPRINT (15 COMPANIES)
  • FIGURE 41 HEALTHCARE BPO MARKET: START-UPS/SMES EVALUATION MATRIX (2023)
  • FIGURE 42 HEALTHCARE BPO MARKET: BRAND/PRODUCT COMPARATIVE ANALYSIS
  • FIGURE 43 ACCENTURE PLC: COMPANY SNAPSHOT (2023)
  • FIGURE 44 COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION: COMPANY SNAPSHOT (2023)
  • FIGURE 45 TATA CONSULTING SERVICES LIMITED: COMPANY SNAPSHOT (2023)
  • FIGURE 46 XEROX CORPORATION: COMPANY SNAPSHOT (2023)
  • FIGURE 47 WNS (HOLDINGS) LIMITED: COMPANY SNAPSHOT (2023)
  • FIGURE 48 NTT DATA: COMPANY SNAPSHOT (2022)
  • FIGURE 49 IQVIA HOLDINGS INC.: COMPANY SNAPSHOT (2023)
  • FIGURE 50 MPHASIS: COMPANY SNAPSHOT (2023)
  • FIGURE 51 GENPACT LIMITED: COMPANY SNAPSHOT (2023)
  • FIGURE 52 WIPRO LIMITED: COMPANY SNAPSHOT (2023)
  • FIGURE 53 INFOSYS LIMITED: COMPANY SNAPSHOT (2023)
  • FIGURE 54 FIRSTSOURCE: COMPANY SNAPSHOT (2023)
  • FIGURE 55 INTERNATIONAL BUSINESS MACHINES CORPORATION: COMPANY SNAPSHOT (2023)
  • FIGURE 56 CAPGEMINI SE: COMPANY SNAPSHOT (2023)

The study involved four major activities to estimate the current size of the Healthcare BPO market. Exhaustive secondary research was done to collect information on the market and its different subsegments. The next step was to validate these findings, assumptions, and sizing with industry experts across the value chain through primary research. Both top-down and bottom-up approaches were employed to estimate the complete market size. Thereafter, market breakdown and data triangulation procedures were used to estimate the market size of the segments and subsegments.

Secondary Research

In the secondary research process, various secondary sources such as annual reports, press releases & investor presentations of companies, white papers, certified publications, articles by recognized authors, gold-standard & silver-standard websites, regulatory bodies, and databases (such as D&B Hoovers, Bloomberg Business, and Factiva) were referred to in order to identify and collect information for the study of Healthcare BPO Market. It was also used to obtain important information about the top players, market classification, and segmentation according to industry trends to the bottom-most level, geographic markets, and key developments related to the market. A database of the key industry leaders was also prepared using secondary research.

Primary Research

Extensive primary research was conducted after obtaining information regarding the Healthcare BPO market scenario through secondary research. Several primary interviews were conducted with market experts from both the demand and supply sides across source and destination geographies. Primary data was collected through questionnaires, emails, and telephonic interviews. The primary sources from the supply side included various industry experts, such as Chief X Officers (CXOs), Vice Presidents (VPs), Directors from business development, marketing, product development/innovation teams, and related key executives from manufacturers; distributors operating in the Healthcare BPO market.; and key opinion leaders.

Primary interviews were conducted to gather insights such as market statistics, data on revenue collected from the products and services, market breakdowns, market size estimations, market forecasting, and data triangulation. Primary research also helped in understanding the various trends related to technology, application, vertical, and region. Stakeholders from the demand side customers/end users who are using infection control products were interviewed to understand the buyer’s perspective on the suppliers, products, and their current usage and the future outlook of their business, which will affect the overall market.

The following is a breakdown of the primary respondents:

Breakdown of Primary Participants:

Healthcare BPO market Size, and Share

Note 1: C-level primaries include CEOs, COOs, CTOs, and VPs.

Note 2: Other primaries include sales managers, marketing managers, and product managers.

Note 3: Companies are classified into tiers based on their total revenue.

As of 2023: Tier 1=>USD 1 billion, Tier 2 = USD 500 million to USD 1 billion, Tier 3=<USD 500 million.

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

The research methodology used to estimate the size of the Healthcare BPO market includes the following details.

The market sizing of the market was undertaken from the global side.

Country-level Analysis: The size of the Healthcare BPO market was obtained from the annual presentations of leading players and secondary data available in the public domain. The share of products in the overall Healthcare BPO market was obtained from secondary data and validated by primary participants to arrive at the total Healthcare BPO market. Primary participants further validated the numbers.

Geographic market assessment (by region & country): The geographic assessment was done using the following approaches:

Approach 1: Geographic revenue contributions/splits of leading players in the market (wherever available) and respective growth trends

Approach 2: Geographic adoption trends for individual product segments by end users and growth prospects for each of the segments (assumptions and indicative estimates validated from primary interviews)

At each point, the assumptions and approaches were validated through industry experts contacted during primary research. Considering the limitations of data available from secondary research, revenue estimates for individual companies (for the overall Healthcare BPO market and geographic market assessment) were ascertained based on a detailed analysis of their respective product offerings, geographic reach/strength (direct or through distributors or suppliers), and the shares of the leading players in a particular region or country.

Global Healthcare BPO Market Size: Top-Down Approach

Healthcare BPO market Size, and Share

To know about the assumptions considered for the study, Request for Free Sample Report

Global Healthcare BPO Market Size: Bottom-Up Approach

Healthcare BPO market Size, and Share

Data Triangulation

After arriving at the overall market size—using the market size estimation processes—the market was split into several segments and subsegments. To complete the overall market engineering process and arrive at the exact statistics of each market segment and sub-segment, the data triangulation and market breakdown procedures were employed, wherever applicable. The data was triangulated by studying various factors and trends from both the demand and supply sides in the Healthcare BPO industry.

Market Definition:

The Healthcare BPO market encompasses the global business sphere surrounding the development, production, distribution, and use of Healthcare BPO equipment and related consumables. This specialized technology enables the separation and collection of specific blood components, such as plasma, platelets, or white blood cells, from a whole blood donation. These collected components are then used in various therapeutic applications, including treating blood disorders, autoimmune diseases, and neurological conditions.

Key Stakeholders

  • Vendors/service providers
  • Healthcare service providers
  • Health insurance companies
  • Business research and consulting service providers
  • Technology partners
  • Venture capitalists
  • Research institutions

Report Objectives

  • To define, describe, and forecast the healthcare BPO market based on provider service, payer service, life science service, and geography.
  • To provide detailed information regarding the major factors influencing the growth of this market (such as drivers, restraints, opportunities, and challenges)
  • To analyze the micromarkets with respect to individual growth trends, prospects, and contributions to the overall healthcare BPO market
  • To analyze the opportunities for stakeholders and provide details of the competitive landscape for market leaders.
  • To forecast the size of market segments with respect to source geographies, namely, North America, Europe, and the Rest of the World (RoW); as well as destination geographies, namely, India, the US, China, the Philippines, Bulgaria and other EU countries, Brazil, the Kingdom of Saudi Arabia (KSA), and RoW
  • To profile the key players and analyze their market shares and core competencies.
  • To track and analyze competitive developments such as product/service launches & approvals, partnerships, agreements, collaborations, joint ventures, expansions, and acquisitions in the overall healthcare BPO market.
  • To benchmark players within the market using the proprietary “Competitive Leadership Mapping” framework, which analyzes market players on various parameters within the broad categories of business and product/service strategy.

Available Customizations:

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:

  • Product Analysis: Product matrix, which gives a detailed comparison of the product portfolios of each company
  • Geographic Analysis: Further breakdown of the Latin American Healthcare BPO into specific countries and, the Middle East, and Africa Healthcare BPO into specific countries and further breakdown of the European Healthcare BPO into specific countries

Previous Versions of this Report

Healthcare BPO Market by Outsourcing Models, Provider (Patient Care, RCM), Payer (Claims Management, Billing & Accounts), Life Science (R&D, Manufacturing, Sales & Marketing (Analytics, Research)), & Region (Source, Destination) - Global Forecasts to 2026

Report Code HIT 2168
Published in Jul, 2021, By MarketsandMarkets™

Healthcare BPO Market Provider (RCM, Patient Care), Payer (Claims Repricing), Pharmaceutical (R&D, Manufacturing, Sales and Marketing Services (Forecasting, Performance Reporting), Outsourcing Approaches, Models (Multisourcing) - Global Forecasts to 2022

Report Code HIT 2168
Published in Oct, 2017, By MarketsandMarkets™

Healthcare BPO Market Provider (Billing), Payer (Claims Management), Pharmaceutical (R&D, Non-Clinical (SCM, Sales and Marketing (Forecasting, Analytics))), Outsourcing Approaches (Bundled), & Models (Multisourcing, Captives) - Global Forecasts to 2021

Report Code HIT 2168
Published in Jun, 2016, By MarketsandMarkets™

Healthcare BPO Market Payer (Claims Processing, HR Services, Finance & Accounts), Provider (Medical Billing & Coding) & Pharmaceutical (Clinical Trial, Contract Manufacturing, & Non-Clinical Services) - Trends & Forecasts (2013 - 2018)

Report Code  HIT 2168
Published in Dec, 2013, By MarketsandMarkets™

Healthcare BPO Market Payer (Claims Processing, HR Services, Finance & Accounts), Provider (Medical Billing & Coding) & Pharmaceutical (Clinical Trial, Contract Manufacturing, & Non-Clinical Services) - Trends & Forecasts (2013 - 2018)

Report Code  HIT 2168
Published in Jan, 2011, By MarketsandMarkets™
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Growth opportunities and latent adjacency in Healthcare BPO Market

Dennis

Mar, 2022

Looking forward to gain more insights on the global Healthcare BPO Industry.

Jerry

Mar, 2022

What are the growth opportunities in Healthcare BPO Market?.

Tyler

Mar, 2022

Can you enlighten us on the end users in Healthcare BPO Market?.

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